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Online/Distance Customer Care Training
- Training
- Online
- Beginner
- Different dates available
...to protecting customer data, but when it comes to handling sensitive matters internally, our Confidentiality in the Workplace course can teach you everything... Learn about: Data Protection, Customer Care...
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I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
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The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
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I found the two day practical session to be really helpful and educative.
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- Training
- Online
- Different dates available
- 6 Months
...It has never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing... Learn about: Customer Due Diligence, Know Your Customer, Customer Care...
...It has never been more important to have robust controls and procedures in place to Know Your Customer (KYC). Adequate due diligence on new and existing... Learn about: Customer Due Diligence, Know Your Customer, Customer Care...
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I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
← | → see all
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The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
← | → see all
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I found the two day practical session to be really helpful and educative.
← | → see all
- Training
- Online
- Intermediate
- Different dates available
...On completion of this course you will have the required skills and knowledge to work as a professional, qualified counsellor in a variety of settings dependent... Learn about: Communication Skills, Alcohol Counselling, Client Management...
- Training
- Online
- Different dates available
...of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital... Learn about: Social Skills, Customer satisfaction, Customer Service...
- Training
- Online
- Intermediate
- 1 Day
...high-level executive initiatives for a broad cross section of business, education, and government organizations for over twenty-five years. Event... Learn about: Customer satisfaction, Customer Service, Customer Care...
- Training
- Online
...option, or bond order for execution. The Investment Firm must prove that, after examination of these characteristics, the broker utilized... Learn about: Best Execution, Firms Law, Finance Market...
- Training
- Online
- Intermediate
- Different dates available
...of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital... Learn about: Customer Retention, Customer Manager, Customer Care...
- Training
- Online
- Beginner
- Different dates available
...Example Answering partially justified complaints Answering unjustified complaints Test Questions - Tutorial 3 Tutorial 4: Preventing complaints The... Learn about: Customer satisfaction, Customer complaint handling skills, Customer relationship...
- Training
- Online
- Beginner
- Different dates available
...Better customer care may be that difference causing customers to choose you above other suppliers offering the same products or services. Completing... Learn about: Customer Service Skills, Customer Care, Customer satisfaction...
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The ICA Certificate in Money Laundering Risk in Correspondent Banking is an excellent course. I would recommend this course and any other provided by International Compliance Training to anyone interesting in advancement of their Compliance and Money Laundering career. I give you a 5 star: Excellent rating because the study material was comprehensive and very well structured and organised. Keep the good work up!
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This is a highly recommendable course for anyone seeking to either start or move up on their careers in Compliance! Honestly, awesome training!
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- Training
- Online
- Different dates available
- 3 Months
...This course is awarded in association with Alliance Manchester Business School, the University of Manchester. In the UK, it is also endorsed by the British Bankers’ Association... Learn about: Customer Care, Correspondent Banking, Anti-money Laundering...
...This course is awarded in association with Alliance Manchester Business School, the University of Manchester. In the UK, it is also endorsed by the British Bankers’ Association... Learn about: Customer Care, Correspondent Banking, Anti-money Laundering...
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The ICA Certificate in Money Laundering Risk in Correspondent Banking is an excellent course. I would recommend this course and any other provided by International Compliance Training to anyone interesting in advancement of their Compliance and Money Laundering career. I give you a 5 star: Excellent rating because the study material was comprehensive and very well structured and organised. Keep the good work up!
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This is a highly recommendable course for anyone seeking to either start or move up on their careers in Compliance! Honestly, awesome training!
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- Training
- Online
- Different dates available
...other side have some interests that are shared and others that are opposed. This course covers the basics of what constitutes a negotiation... Learn about: Customer satisfaction, Negotiation of offers and promotions, Negotiation Skills...
- Training
- Online
- Beginner
...silence and expect to get by. Nor can poor communication standards sustain a business long-term. For an organisation to reach its full potential... Learn about: Customer Relationship Management, Communication Training, Effective Communication...
- Training
- Online
- Beginner
...it seeks to enhance the way in which a business provides its services, which is how it makes its money. Although the importance of customer service... Learn about: Customer Care, Customer Service Training and Development, Training and development...
- Training
- Online
- Intermediate
...After completing this course learners will be able to: Outline various Communication Skills Identify and Explore Telephone Techniques Program Content... Learn about: Customer Care, Customer Service Telephone Technique, Telephone management...