-
All
-
Online
-
Filters
-
Location
-
Online
-
Type of studies
-
+ Filters
Online/Distance Customer Care Training
- Training
- Online
- Beginner
- Different dates available
...This course is designed for you to learn or refresh your understanding of the importance of workplace confidentiality. Whether it's customer information... Learn about: Data Protection, Customer Care...
-
I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
← | →
-
The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
← | →
-
I found the two day practical session to be really helpful and educative.
← | →
- Training
- Online
- Different dates available
- 6 Months
...This qualification has been designed for KYC Analysts and professionals who manage risk in the Customer Due Diligence (CDD) process. The only professional... Learn about: Enhanced Due Diligence, Client Management, Customer Due Diligence...
...This qualification has been designed for KYC Analysts and professionals who manage risk in the Customer Due Diligence (CDD) process. The only professional... Learn about: Enhanced Due Diligence, Client Management, Customer Due Diligence...
-
I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
← | → see all
-
The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
← | → see all
-
I found the two day practical session to be really helpful and educative.
← | → see all
- Training
- Online
- Intermediate
- Different dates available
...PERSONAL THERAPY We recommend that you undergo some personal therapy over the two years, this ensures that you have addressed and worked through your... Learn about: Client Management, Therapeutic Counselling, Customer Care...
- Training
- Online
- Different dates available
...Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before... Learn about: Customer Relationship Management, Communication Skills, Communication Training...
- Training
- Online
- Intermediate
- 1 Day
...minimizing conflict potential How to reframe the service "forbidden" phrases into more customer-centric responses Anyone who must Deal with Front... Learn about: Customer Retention Strategy, Customer Care, Customer Service...
- Training
- Online
...as it will expand and update your knowledge and understanding on the subject. As a short course, this eLearning solution will brief you on what is Best Execution... Learn about: Customer Care, Customer Service, Financial Services...
- Training
- Online
- Intermediate
- Different dates available
...during, and after the customer's requirements are met. But how is this done? How do you ensure it’s consistent across your business? What are the benefits... Learn about: Customer Manager, Customer Service, Customer Care...
- Training
- Online
- Beginner
- Different dates available
...nature of complaints Complaints as an opportunity Types of complaint An important rule Handling complaints Questions to ask Handling minor complaints Example... Learn about: Customer complaint handling skills, Skills Communication, Customer Service...
- Training
- Online
- Beginner
- Different dates available
...businesses guidance on how to get that edge above competing establishments. The course will help learners understand the causes of poor customer... Learn about: Customer relationship, Customer Service Skills, Customer Care...
-
The ICA Certificate in Money Laundering Risk in Correspondent Banking is an excellent course. I would recommend this course and any other provided by International Compliance Training to anyone interesting in advancement of their Compliance and Money Laundering career. I give you a 5 star: Excellent rating because the study material was comprehensive and very well structured and organised. Keep the good work up!
← | →
-
This is a highly recommendable course for anyone seeking to either start or move up on their careers in Compliance! Honestly, awesome training!
← | →
- Training
- Online
- Different dates available
- 3 Months
...With an increased focus on money laundering, terrorist financing and corruption by regulators in many jurisdictions, banks are closely scrutinising their... Learn about: Customer Care, Financial Training, Banking Regulation...
...With an increased focus on money laundering, terrorist financing and corruption by regulators in many jurisdictions, banks are closely scrutinising their... Learn about: Customer Care, Financial Training, Banking Regulation...
-
The ICA Certificate in Money Laundering Risk in Correspondent Banking is an excellent course. I would recommend this course and any other provided by International Compliance Training to anyone interesting in advancement of their Compliance and Money Laundering career. I give you a 5 star: Excellent rating because the study material was comprehensive and very well structured and organised. Keep the good work up!
← | → see all
-
This is a highly recommendable course for anyone seeking to either start or move up on their careers in Compliance! Honestly, awesome training!
← | → see all
- Training
- Online
- Different dates available
...This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)... Learn about: Negotiation of offers and promotions, Negotiation Skills, Customer Care...
- Training
- Online
- Beginner
...Study proactive communication to the internal and external customer alike, along with the potential risks of poor communication standards. Discuss... Learn about: Interpersonal Skill, Communication Skills, Communication Training...
- Training
- Online
- Beginner
...in better customer service, better work safety practices and productivity improvements You demonstrate to your workforce that you value them enough to invest in... Learn about: Training and development, Customer Service Development, Customer Service Training...
- Training
- Online
- Intermediate
...requires powerful customer care preparation which enables you to build up a customer care or ‘Customers First' attitude to deliver a good service adequately and reliably... Learn about: Telephone Skills, Telephone Sales, Customer Service...