Government Funded Telephone Skills courses

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  • Telephone Skills
METHOD AND LOCATION
Country
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PRICE
  • £2,000
  • £1,000 or less
SUBJECT AREA
COURSE TYPE
  • All 454
  • Course 177
  • Short course 121
  • Training 105
  • Further Education 51
STARTING
  • In 30 days 3
  • In 3 months 3
  • In 6 months 3
  • In 9 months 3
  • In 1 year 3
  • In over a year 3
DURATION
  • Hours 11
  • Days 0
  • Weeks 0
  • 3 months 1
  • 6 months 8
  • 9 months 4
  • Year(s) 6
CHARACTERISTICS
  • Nationally recognised qualification 1
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1 - 20 of 40 results

...This course examines a number of areas: · Customers within the company · Customers purchasing from outside the company · Changing internal systems to benefit... Learn about: Customer Care, Customer Service Skills...

  • NVQ
  • Online
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Free
Customer Service NVQ Certificate - Level 1 course in On Site
10.0 1 opinion
SDL Training Services

...6. Maintain a positive and customer-friendly attitude. 7. Adapt your behaviour to make a good customer service impression. Suitable for: Suitable for... Learn about: Customer Care, Customer Service Skills...

  • NVQ
  • (On Site)
  • 6 Months
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Price on request

...portfolio of work-based evidence to demonstrate competence. Each candidate is allocated a personal tutor, offering guidance and support through the qualification...

  • NVQ
  • Ramsgate
  • Flexible
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£595
+ VAT

...portfolio of work-based evidence to demonstrate competence. Each candidate is allocated a personal tutor, offering guidance and support through the qualification... Learn about: Call Centre, Customer Service Skills, Customer Care...

  • NVQ
  • Broadstairs
  • Flexible
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£595
+ VAT

...This Level 2 NVQ Diploma in Business & Administration is designed for learners who need to develop or consolidate their skills. Units: Units typically include... Learn about: Customer Service Skills, Customer Service...

  • NVQ
  • Inhouse
  • 30 Weeks
  • Flexible
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Free

...Experienced employees, who wish to have their competency recognised and gain certification. New employees who have undergone basic training and are... Learn about: Customer Service Skills...

  • NVQ
  • Inhouse
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Price on request

...in their area of practice. Successful completion of this course allows you to progress to higher level qualifications. ABA Training offer the highest quality... Learn about: Customer Service Skills...

  • NVQ
  • Inhouse
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Price on request

...customer service and who need to deal with customers and undertake customer service related activities on a day to day basis. The programme is ideal... Learn about: Customer Care, Customer Service Skills...

  • NVQ
  • Inhouse
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Price on request

...2 Customer Service NVQ has been developed from the National Occupational Standards produced by the Institute of Customer Service, the national standard... Learn about: Customer Service Skills, Customer Care...

  • NVQ
  • Rusper
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Price on request
NVQ Level 2 Customer Service - Inhouse course Business Focus and Associates Ltd

...This qualification is designed for employees who need to communicate clearly and confidently. It is also suitable for individuals who work with others... Learn about: Customer Service Skills, Customer Care...

  • NVQ
  • Inhouse
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£850
+ VAT

...requests and problems Developing personal performance through delivering Customer Services Promoting additional products and services to customers Living... Learn about: Customer Service Skills, Customer Care...

  • NVQ
  • Online
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Price on request
Customer Service NVQ Certificate Level 2 course in Horncastle
10.0 4 opinions
SDL Training Services

...Standards (NOS) units that belong to that structure, which are published by the ICS. Suitable for: Suitable for all individuals who provide and participate... Learn about: Customer Care, Customer Service Skills...

  • NVQ
  • Horncastle
    and 2 other venues
  • 6 Months
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Price on request

...F2 Follow the rules to deliver customer service Here are some examples of the units that you may cover in your qualification, more options are availiable... Learn about: Customer Service...

  • NVQ
  • Crawley
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...around five core mandatory units (19 credits) and a selection of optional units (26 credits). 1. Deliver customer service 2. Understand customers... Learn about: Customer Service...

  • NVQ
  • London
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Apprenticeship - Level 2 Contact Centre - Inhouse course NVQ Training & Consultancy Services Ltd

...(equivalent to two A-Level passes) What do Apprenticeships lead to? An Apprenticeship is not a qualification in itself, but is a framework that contains... Learn about: Call Centre...

  • NVQ
  • Inhouse
  • 8 Months
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...Examples could be the travel industry, leisure industry or reception work. The Level 2 qualification is suitable for you if, as part of your job role... Learn about: Customer Care...

  • NVQ
  • Appleby-in-westmorland
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...It is suitable for candidates working in any sector, including Finance, Telecommunications, Retail, Manufacturing, Public Services, Logistics... Learn about: Customer Service Skills...

  • NVQ
  • Inhouse
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...a formal qualification to enhance career prospects or for those who wish to progress further following completion of the Customer Service NVQ Level... Learn about: Customer Care, Customer Service Skills...

  • NVQ
  • Inhouse
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...Standards produced by the Institute of Customer Service, the national standard setting body for this occupational area: The aim of this qualification... Learn about: Customer Care, Customer Service Skills...

  • NVQ
  • Rusper
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...and Improvement How will I learn? You will be given both mandatory units plus a list of the optional units to choose from, which best represent your job... Learn about: Customer Care, Persuasion Skills, Negotiation Skills...

  • NVQ
  • Coalville
  • 12 Months
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Price on request