Government Funded Telephone Skills courses

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  • Telephone Skills
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  • £2,000
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  • All 436
  • Course 162
  • Short course 121
  • Training 103
  • Further Education 50
STARTING
  • In 30 days 3
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DURATION
  • Hours 11
  • Days 0
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  • 3 months 1
  • 6 months 8
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  • Year(s) 6
CHARACTERISTICS
  • Nationally recognised qualification 1
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1 - 20 of 41 results
Customer Service NVQ Certificate - Level 1 course in On Site
1 opinion
SDL Training Services

...6. Maintain a positive and customer-friendly attitude. 7. Adapt your behaviour to make a good customer service impression. Suitable for: Suitable for... Learn about: Customer Care, Customer Service Skills...

  • NVQ
  • (On Site)
  • 6 Months
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Price on request

...F2 Follow the rules to deliver customer service Here are some examples of the units that you may cover in your qualification, more options are availiable... Learn about: Customer Service...

  • NVQ
  • Crawley
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...around five core mandatory units (19 credits) and a selection of optional units (26 credits). 1. Deliver customer service 2. Understand customers... Learn about: Customer Service...

  • NVQ
  • London
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...to complete the qualification. Who Is This Course For? Are you working in retail, catering or hospitality , recruitment agency/consultant or indeed... Learn about: Customer Service...

  • A Level
  • Blairgowrie (Scotland)
  • Flexible
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£1,286
+ VAT

...Experienced employees, who wish to have their competency recognised and gain certification. New employees who have undergone basic training and are... Learn about: Customer Service Skills...

  • NVQ
  • Inhouse
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...in their area of practice. Successful completion of this course allows you to progress to higher level qualifications. ABA Training offer the highest quality... Learn about: Customer Service Skills...

  • NVQ
  • Inhouse
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...customer service and who need to deal with customers and undertake customer service related activities on a day to day basis. The programme is ideal... Learn about: Customer Service Skills, Customer Care...

  • NVQ
  • Inhouse
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...2 Customer Service NVQ has been developed from the National Occupational Standards produced by the Institute of Customer Service, the national standard... Learn about: Customer Care, Customer Service Skills...

  • NVQ
  • Rusper
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...This Level 2 NVQ Diploma in Business & Administration is designed for learners who need to develop or consolidate their skills. Units: Units typically include... Learn about: Customer Service, Customer Service Skills...

  • NVQ
  • Inhouse
  • 30 Weeks
  • Flexible
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Free
NVQ Level 2 Customer Service - Inhouse course Business Focus and Associates Ltd

...This qualification is designed for employees who need to communicate clearly and confidently. It is also suitable for individuals who work with others... Learn about: Customer Service Skills, Customer Care...

  • NVQ
  • Inhouse
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£850
+ VAT
Customer Service NVQ Certificate Level 2 course in Horncastle
4 opinions
SDL Training Services

...Standards (NOS) units that belong to that structure, which are published by the ICS. Suitable for: Suitable for all individuals who provide and participate... Learn about: Customer Service Skills, Customer Care...

  • NVQ
  • Horncastle
    and 2 other venues
  • 6 Months
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...This course examines a number of areas: · Customers within the company · Customers purchasing from outside the company · Changing internal systems to benefit... Learn about: Customer Service Skills, Customer Care...

  • NVQ
  • Online
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Free
Apprenticeship - Level 2 Contact Centre - Inhouse course NVQ Training & Consultancy Services Ltd

...(equivalent to two A-Level passes) What do Apprenticeships lead to? An Apprenticeship is not a qualification in itself, but is a framework that contains... Learn about: Call Centre...

  • NVQ
  • Inhouse
  • 8 Months
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Price on request

...Do you want to gain a nationally recognised qualification to prove your competence in this important area? Then this course is for you. What Does This Course Cover?... Learn about: Customer Service...

  • A Level
  • Blairgowrie (Scotland)
  • Flexible
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£1,950
+ VAT

...Examples could be the travel industry, leisure industry or reception work. The Level 2 qualification is suitable for you if, as part of your job role... Learn about: Customer Care...

  • NVQ
  • Appleby-in-westmorland
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...It is suitable for candidates working in any sector, including Finance, Telecommunications, Retail, Manufacturing, Public Services, Logistics... Learn about: Customer Service Skills...

  • NVQ
  • Inhouse
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...a formal qualification to enhance career prospects or for those who wish to progress further following completion of the Customer Service NVQ Level... Learn about: Customer Care, Customer Service Skills...

  • NVQ
  • Inhouse
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...Standards produced by the Institute of Customer Service, the national standard setting body for this occupational area: The aim of this qualification... Learn about: Customer Service Skills, Customer Care...

  • NVQ
  • Rusper
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...and Improvement How will I learn? You will be given both mandatory units plus a list of the optional units to choose from, which best represent your job... Learn about: Persuasion Skills, Customer Care, Customer Service Skills...

  • NVQ
  • Coalville
  • 12 Months
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NVQ Level 3 Customer Service course in Corwen Crystal Professional Development

...and skills to carry out a broad range of complex work activities, whose job role will have considerable autonomy or responsibility and who are often required... Learn about: Influencing Skills, Customer Care, Negotiation Skills...

  • NVQ
  • Corwen (Wales)
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Price on request