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Government Funded Customer Care courses
- NVQ
- Online
- 1 Year
...Studying this course will give you an over view of customer service in a business environment alongside other business-related career subjects like finance, business structure and conflict management... Learn about: Customer Care, Functional skills, Customer Service...
- Course
- Distance Learning
- Beginner
- Different dates available
- 12 Months
... and show how these can be of benefit to your business. The Effective Customer Care course covers recognising customers, the importance of exceptional customer care, customer care and service principles, providing information, advice, products and services to customers, responding to special requests... Learn about: Effective Customer Care, Customer Service, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels... Learn about: Customer Service, Effective Communication, Verbal Communication...
- BTEC
- Blended
- Different dates available
- 12 Months
... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Service Skills, Customer Care...
- NVQ
- Broadstairs
- Different dates available
... and safety in ICT and Contact Centres Develop Personal and organisational effectiveness Contact Centre systems and technology Customer care Interpersonal... Learn about: Customer Care, Customer Service Skills, Call Centre...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Service, Customer Care, Team Training...
- BTEC
- Grantham
- 1 Year
... working & communications in the airline industry. Promote effective customer care in the airline... Learn about: Airline Training, Part Time, IT Security...
- NVQ
- Newryand2 other venues
- Armagh, Portadown
- Different dates available
... the Hospitality Industry. Students will be trained in: safety. Hygiene and security. customer care. effective teamwork. cash handling. preparation of service areas. practical service of food and drink for a variety of service styles (counter service). table service. buffet service... Learn about: Food Preparation, Food Service, Customer Care...
- NVQ
- Online
- Different dates available
- 12 Months
...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Retention Strategy, Customer Retention, Customer Care...
- NVQ
- Blended in Doncaster
- 6 Months
...The customer service element will cover areas such as; Professional behaviour in a customer service environment Working in customer service... Learn about: Customer Care, Customer Service...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Nationally recognised, Customer Care, Customer Retention...
- NVQ
- Online
- 2 Years
...You will be entering a vibrant and customer-orientated industry offering many varied and exciting career pathways. This full -time course is for ambitious students with a desire to pursue a career in supervision, management, events or run their own hospitality business. Year One (Subsidiary Diploma... Learn about: European food, Customer Care, Financial Control...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Effective Communication, Customer Service, Verbal Communication...
- BTEC
- Blended
- Different dates available
- 12 Months
... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Care, Customer Service Skills...
- Vocational qualification
- Romford
- 850h - 18 Months
...850 hours Funding Apprenticeship funding The TQUK Level 2 Diploma for Hair Professionals (Hairdressing) is regulated by Ofqual. This course has been developed... Learn about: Sales Training, Customer Care, Sales Techniques...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Relationship Management, Customer Care, Key Account Management...
- BTEC
- Grantham
- 1 Year
... working & communications in the airline industry. Promote effective customer care in the airline... Learn about: Aviation Training, Airline Training, IT Security...
- Vocational qualification
- Blended in Sale
- Different dates available
- 5 Weeks
...West Midlands Level 3 Diploma in Dog Grooming is accredited by Ofqual. Learners wishing to enter into the Dog Grooming industry as a professional It... Learn about: Pet Grooming, Dog Handling, Control and Restrain correct...
- Course
- Distance Learning
- Beginner
- Different dates available
- 12 Months
... course is designed for people who wish to gain an understanding of principles and practice of Customer Relations. No prior knowledge is required... Learn about: Customer Service, Telephone Skills, Communication Skills...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people seeking to understand and apply good practice in promoting effective customer relations. On successful completion of this course students will receive an accredited Level 2 Certificate of Achievement... Learn about: Customer Care, IT Security, Telephone Skills...
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