Government Funded Customer Care courses

...Studying this course will give you an over view of customer service in a business environment alongside other business-related career subjects like finance, business structure and conflict management... Learn about: Functional skills, Customer Care, Customer Service...

...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Retention, Customer Care, Customer Retention Strategy...

...The customer service element will cover areas such as; Professional behaviour in a customer service environment Working in customer service... Learn about: Customer Care, Customer Service...

...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer satisfaction, Customer Retention, Service sector...

...Suitable for: Those who work in customer facing... Learn about: Customer Care, Customer Service, Effective Communication...

... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Service Skills, Customer Care...

... and safety in ICT and Contact Centres Develop Personal and organisational effectiveness Contact Centre systems and technology Customer care Interpersonal... Learn about: Customer Care, Customer Service Skills, Call Centre...

...You will be entering a vibrant and customer-orientated industry offering many varied and exciting career pathways. This full -time course is for ambitious students with a desire to pursue a career in supervision, management, events or run their own hospitality business. Year One (Subsidiary Diploma... Learn about: European food, Financial Control, Food safety...

...Suitable for: This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels... Learn about: Customer Service Skills, Customer Care, Verbal Communication...

... the qualification could help them in their current job or in a promotion - Wish to change their career path - Want recognition of their skills and experience This qualification gives individuals the foundation to future progression in a range of different roles, which involve customer contact... Learn about: Customer Service Skills, Customer Care...

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Key Account Management, Customer Service, Team Leader...

.... This course covers the most important areas of wine production, service and customer care to give you the skills needed to make the most out of your wine list... Learn about: Customer Care...

...850 hours Funding Apprenticeship funding The TQUK Level 2 Diploma for Hair Professionals (Hairdressing) is regulated by Ofqual. This course has been developed... Learn about: Sales Techniques, Sales Training, Customer Care...

... working & communications in the airline industry. Promote effective customer care in the airline... Learn about: Team Training, IT Security, Full Time...

... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Retention, Customer Care, Customer Service...

... the Hospitality Industry. Students will be trained in: safety. Hygiene and security. customer care. effective teamwork. cash handling. preparation of service areas. practical service of food and drink for a variety of service styles (counter service). table service. buffet service... Learn about: Food Handling, Food Preparation, Part Time...

...West Midlands Level 3 Diploma in Dog Grooming is accredited by Ofqual. Learners wishing to enter into the Dog Grooming industry as a professional It... Learn about: Health and Safety, Welcome and receive Visitors, Customer Care...

... working & communications in the airline industry. Promote effective customer care in the airline... Learn about: Cabin Crew, Part Time, Aviation Training...

... and show how these can be of benefit to your business. The Effective Customer Care course covers recognising customers, the importance of exceptional customer care, customer care and service principles, providing information, advice, products and services to customers, responding to special requests... Learn about: Effective Customer Care, Customer Service, Customer Care...

...Suitable for: The Customer Service SVQ has been developed specifically for staff who deal directly with customers on. a day to day basis and covers such topics as deliver reliable customer service, resolve customer service. problems, develop customer relationships and other relevant areas... Learn about: Skills and Training, Customer Service, Customer Care...