Distance learning Telephone Skills training

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  • Telephone Skills
  • Online / Distance
METHOD AND LOCATION
  • All 6
  • Distance Learning 4
  • Online 2
  • Blended 0
  • Inhouse 0
  • Classroom-based 0
PRICE
  • £500
  • £200 or less
SUBJECT AREA
COURSE TYPE
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  • Course 16
  • Further Education 6
  • Training 4
DURATION
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  • Days 0
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  • 6 months 0
  • 9 months 0
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4 results
CareerVision Training
CareerVision Training

...The following course, offered by Career vision, will help you improve your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career. Sign up for more information!... Learn about: Telephone Skills...

  • Training
  • Beginner
  • Distance Learning
  • Flexible
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£84
+ VAT
CareerVision Training
CareerVision Training

...The following course, offered by Career vision, will help you improve your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career. Sign up for more information!... Learn about: Quality Training, Communication Training, Skills and Training...

  • Training
  • Beginner
  • Distance Learning
  • Flexible
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£660
+ VAT
CareerVision Training
CareerVision Training

...The Telephone Collections training course teaches the core concepts, skills, and knowledge to effectively increase collection of overdue invoices and, ultimately, affect your bottom line. Experts Carol Tuffahah and Margie Grandinetti take you step by step through the collection process, providing... Learn about: Working with Customers...

  • Training
  • Beginner
  • Distance Learning
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£324
+ VAT

...This programme is designed for senior office staff who wish to be able to manage office operations effectively and supervise the work of others in an office environment. Suitable for: this course is suitable for anyone who is interested in executive office skills... Learn about: Customer Care...

  • Training
  • Distance Learning
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£330
VAT inc.

...The course is suitable for anybody in a role where they deal direct with customers, in person, on the telephone or via the internet... Learn about: Influencing Skills, Negotiation Skills, Customer Care...

  • Training
  • Distance Learning
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Price on request

...This programme is designed for people who wish to improve their skill in selecting appropriate communication methods, and in delivering their message effectively. Suitable for: this course is suitable for abybody who is interested in effective communicating... Learn about: Customer Service Skills...

  • Training
  • Distance Learning
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£330
VAT inc.

...This programme is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is particularly suited to staff who deal regularly with guests, visitors and customers face to face, in writing and on the telephone. Suitable for: suitable... Learn about: Customer Service Skills, Customer Care...

  • Training
  • Distance Learning
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£330
VAT inc.
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...The following course, offered by Training World 'A World of Training!', will help you improve your skills and achieve your professional goals. During... Learn about: Telephone Skills, Skills and Training...

  • Course
  • Distance Learning
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Price on request
Taylor Mason Training

...This Telephone Techniques Course is designed to provide the key skills required to deliver professional customer service and telephone etiquette.Taylor Mason Training delivers professional and accredited training & development solutions to a wide range of organisations across the spectrum...

  • Course
  • Distance Learning
  • 1 Day
Requirements
  • This course is for residents in England
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Price on request

...To give all staff members the skills to use the telephone effectively in a business context... Learn about: Persuasion Skills, Influencing Skills, Call Centre...

  • Course
  • Distance Learning
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£1,299
+ VAT

...Plan and structure an outgoing telephone call. Acquire techniques to identify and get to the decision maker. Learn how to close the call on an appointment and overcome objections. Maintain and convey a positive and 'upbeat' approach. Enhance telephone communication skills. Suitable for: Those... Learn about: Influencing Skills, Persuasion Skills, Customer Service Skills...

  • Course
  • Distance Learning
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Price on request

...Every call is an opportunity to provide service that adds value to a caller-this is the case whether the person on the other end of the line is an internal colleague or an external customer. The emphasis should therefore be on providing excellent telephone service: after all, without good service... Learn about: Customer Service Skills, Influencing Skills, Negotiation Skills...

  • Course
  • Distance Learning
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£895
+ VAT