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Distance learning Telephone Skills training

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Telephone Collections - Online training
Institute of Credit Management
  • Training
  • Online

...This is an ideal training webinar for those who need a brief overview of telephone collections. It covers key areas of telephone collection, provides pointers for successful collection and gives tips to put into practice immediately. Suitable for: Credit controllers... Learn about: Customer Care, Influencing Skills, Negotiation Skills...


£97
VAT inc.
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  • Training
  • Online

...Keep relationships intact Deal with family, friends, and neighbours Set work priorities Communicate with manager and co-workers Plan together and anticipate problems...


Price on request
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  • Training
  • Distance Learning

...The course is suitable for anybody in a role where they deal direct with customers, in person, on the telephone or via the internet... Learn about: Negotiation Skills, Customer Care, Customer Service Skills...


Price on request
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  • Training
  • Distance Learning

...This programme is designed for senior office staff who wish to be able to manage office operations effectively and supervise the work of others in an office environment. Suitable for: this course is suitable for anyone who is interested in executive office skills... Learn about: Customer Care...


£330
VAT inc.
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  • Training
  • Distance Learning

...This programme is designed for people who wish to improve their skill in selecting appropriate communication methods, and in delivering their message effectively. Suitable for: this course is suitable for abybody who is interested in effective communicating... Learn about: Customer Service Skills...


£330
VAT inc.
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  • Training
  • Distance Learning

...This programme is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is particularly suited to staff who deal regularly with guests, visitors and customers face to face, in writing and on the telephone. Suitable for: suitable... Learn about: Customer Care, Customer Service Skills...


£330
VAT inc.
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  • Training
  • Online
  • Beginner

...This Level 2 Certificate in Counselling Skills (RQF)qualification will introduce you to the use of counselling skills in everyday life. This could be in and out of work. Some of the approaches that underpin the use of these skills will also be taught. There’s a counselling skills and personal... Learn about: Counselling interactions, Body Language...


£500
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  • Training
  • Distance Learning
  • Beginner

...The following course, offered by Career vision, will help you improve your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career. Sign up for more information!... Learn about: Telephone Skills...

  • Training
  • Distance Learning
  • Beginner

...The following course, offered by Career vision, will help you improve your skills and achieve your professional goals. During the program you will study different subjects which are deemed to be useful for those who want to enhance their professional career. Sign up for more information!... Learn about: Team Training, Skills and Training, Customer Service...