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Distance and online learning Telephone Skills training
- Training
- Distance Learning
...The course is suitable for anybody in a role where they deal direct with customers, in person, on the telephone or via the internet...
- Training
- Online
- Beginner
- Different dates available
...This Level 2 Certificate in Counselling Skills (RQF)qualification will introduce you to the use of counselling skills in everyday life. This could be in and out of work. Some of the approaches that underpin the use of these skills will also be taught. There’s a counselling skills and personal... Learn about: Counselling interactions, Body Language...
- Training
- Distance Learning
...This programme is designed for senior office staff who wish to be able to manage office operations effectively and supervise the work of others in an office environment. Suitable for: this course is suitable for anyone who is interested in executive office skills...
- Training
- Distance Learning
...This programme is designed for people seeking to understand and apply good practice in promoting effective customer relations. The course is particularly suited to staff who deal regularly with guests, visitors and customers face to face, in writing and on the telephone. Suitable for: suitable...
- Training
- Distance Learning
...This programme is designed for people who wish to improve their skill in selecting appropriate communication methods, and in delivering their message effectively. Suitable for: this course is suitable for abybody who is interested in effective communicating...
Similar training in other typologies
- Course
- Online
...Training to help the conversion of enquiries into business Learndirect eCourses are designed to be completed at the pace of the learner and are delivered in bite-sized chunks...
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Very great course overall.
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- NVQ
- Online
..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete...
..., audio, graphics, case studies and interactive exercises to help Learners evaluate and improve their customer skills. Learners can complete...
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Very great course overall.
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- NVQ
- Distance Learning
- Different dates available
- 6 Months
... for the Customer Service sector. These qualifications allow learners to apply knowledge, understanding and skills to a national occupation level required... Learn about: Customer Service, Customer Care, Effective Communication...
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Reception Academy teaches everything about Reception & how to convey 5 star services.Ramin Semsar is great coach with good sense of humor. Because of him you will dependably anticipate go to end of the weekend class, even after busy week .
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Reception Academy is best choice for two course i:e Receptionist and Opera V5 Course and Hospitality English class. Everyvery one of the mentors are phenomenal including my coaches Pierre and Ramin. I profoundly suggest Reception Academy for the individuals who need to start another profession
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- Course
- Online
- Different dates available
- 1 Day
- Personal tutor
- Support service
- Online campus
...Are you working in a customer service environment within the hospitality industry and would like to improve your telephone manners? This Telephone Handling Course offered by Reception Academy and published in emagister.co.uk is the perfect choice. The course enables you to handle telephone calls... Learn about: Customer satisfaction, Conflict Resolution, Problem Solving...
...Are you working in a customer service environment within the hospitality industry and would like to improve your telephone manners? This Telephone Handling Course offered by Reception Academy and published in emagister.co.uk is the perfect choice. The course enables you to handle telephone calls... Learn about: Customer satisfaction, Conflict Resolution, Problem Solving...
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Reception Academy teaches everything about Reception & how to convey 5 star services.Ramin Semsar is great coach with good sense of humor. Because of him you will dependably anticipate go to end of the weekend class, even after busy week .
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Reception Academy is best choice for two course i:e Receptionist and Opera V5 Course and Hospitality English class. Everyvery one of the mentors are phenomenal including my coaches Pierre and Ramin. I profoundly suggest Reception Academy for the individuals who need to start another profession
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- Course
- Online
- Different dates available
...Learn How Important it is to Develop Better Telephone Communication Skills The meaning of Telephone Etiquette can sometimes be difficult to describe. It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can be the special... Learn about: Office IT, Skills and Training, Ms Office...
- NVQ
- Online
...NVQ Level 3 in Customer Service To complete this course you will have to complete three mandatory units focused on your customer services role and...
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I strongly recommend Reception Academy to everyone who interested in hospitality industry, as because of Pierre and Nathalie we get a good quality which boost our career.
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Reception Academy is full of wonderful & hard working people. I met extraordinary associates (my class) and an incredible mentor, Pierre.I learned lot & I wish everyone to do this experience.
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- Course
- Online
- Different dates available
- 1 Day
- Personal tutor
- Online campus
- Support service
... voiceovers and slides which you can check as many times as necessary. Therefore you will improve your English language skills through professional audio voiceovers. Candidates will gain an attendance certificate. Give an impulse in your career as a receptionist with Emagister.co... Learn about: Interpersonal Communication, Telephone management, Hotel Management...
... voiceovers and slides which you can check as many times as necessary. Therefore you will improve your English language skills through professional audio voiceovers. Candidates will gain an attendance certificate. Give an impulse in your career as a receptionist with Emagister.co... Learn about: Interpersonal Communication, Telephone management, Hotel Management...
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I strongly recommend Reception Academy to everyone who interested in hospitality industry, as because of Pierre and Nathalie we get a good quality which boost our career.
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Reception Academy is full of wonderful & hard working people. I met extraordinary associates (my class) and an incredible mentor, Pierre.I learned lot & I wish everyone to do this experience.
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- Course
- Online
- Different dates available
...Lift Your Confidence & Your Sales Numbers To New Heights A well-trained Call Center is the heart of any operation. Call center employees who know how to handle the great variety of situations that present themselves with skill and professionalism will be an asset to the organization as... Learn about: Confidence Training, Sales Training, Call Centre...
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It was a great time in Reception Academy. Our Trainer Ramin Semsar has an infectious energy . His advices help us to be an exceptional receptionists.He makes our days light and entertaining & I truly value his work.
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Great Experience. Suggest Reception Academy to all
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- Course
- Online
- Beginner
- Different dates available
...Emagister.co.uk is pleased to anounce one of the most complete courses in reception and hospitality management. This audio course is the best choice if you want to improve your hospitality skills in English language. It is also ideal if you want to take it slow and are looking for a self-paced... Learn about: Communication Skills, Customer Service, Audio competence...
...Emagister.co.uk is pleased to anounce one of the most complete courses in reception and hospitality management. This audio course is the best choice if you want to improve your hospitality skills in English language. It is also ideal if you want to take it slow and are looking for a self-paced... Learn about: Communication Skills, Customer Service, Audio competence...
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It was a great time in Reception Academy. Our Trainer Ramin Semsar has an infectious energy . His advices help us to be an exceptional receptionists.He makes our days light and entertaining & I truly value his work.
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Great Experience. Suggest Reception Academy to all
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- Course
- Online
- Intermediate
...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Call Handling, Call Centre Training, Telephone answering...
- Course
- Distance Learning
... for debt collection by telephone...
- Course
- Distance Learning
...The telephone is one of the key communication tools for business, but because we all use it every day, there is a temptation to forget how important it is to approach every call with care and thought. Has been produced in conjunction with our video Making Every Call Count and is intended as an...
- BTEC
- Distance Learning
- 12 Weeks
...service that are recognised and understood as the basic principles for service excellence. Knowing the Rules to Follow When Developing Customer Service...
- Course
- Online
...Would you like to give an impulse to your professional life? If so, you should join this Telephone Handling Skills Diploma, organized by 1 Training, that Emagister.co.uk has added to its catalogue. Providing excellent customer service is essential to the long-term viability of every business... Learn about: Internal Customer Service, Telephone Conversations, Telephone Customer Service...
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The course was very well structured and the tutors were supportive.
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- Course
- Online
- Intermediate
- 48 Weeks
...Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This course will teach you how the telephone can supplement, enhance, and sometimes replace... Learn about: Verbal Communication, Sales and marketing, Communication Skills...
...Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This course will teach you how the telephone can supplement, enhance, and sometimes replace... Learn about: Verbal Communication, Sales and marketing, Communication Skills...
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The course was very well structured and the tutors were supportive.
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