Assertiveness Courses London

...7 How to use the SDI Profiling tool to help you to see that the key to successful persuading and influencing lies in being able to relate to people...

...Passive behaviour Aggressive Behaviour Passive-Aggressive Behaviour MODULE 3: Recognising and Dealing with Bad Behaviour Learning outcomes: Recognise aggressive... Learn about: Body Language, Three Steps to Being Assertive, Assertive Behaviour...

...Do you: Find yourself saying 'yes' to people's requests when you really want to say 'no?' Bottle up or fail to express your discontent, even if you think it's justified?... Learn about: Delegating Skills, Influencing Skills, Negotiation Skills...

...influencing strategies that can effectively manage difficult situations Continuing Professional Development (personal reflection and action planning)... Learn about: Persuasion Skills, Social Skills, Negotiation Skills...

...to Being Assertive Learning outcomes: Learn a simple three step process on which you can base all your assertive communication. Topics covered... Learn about: Assertiveness and You - An Honest Look at Yourself, Three Steps to Being Assertive, Assertiveness Training...

...Topics covered: The Payoff Question A Trial Statement Getting the other party to commit MODULE 3: Problems with Multiple Party Negotiations Learning outcomes... Learn about: Sales Marketing, Negotiation techniques, Negotiation Skills...

...building your own confidence Be specific, stay relevant and achieve positive outcomes Barriers to assertiveness/confidence Recognise and deal with... Learn about: Assertive Behaviour, Delegating Skills, Gain Confidence...

...sector organisations for over twelve years and previously held a number of senior management positions in industry. All delegates who successfully complete... Learn about: Achieving Results, Assertive Behaviour, Enhancing Personal Image...

...MODULE 5: The Delegation Meeting Learning outcomes: Be able to clearly communicate the reason, responsibilities, standards and control levels for delegation... Learn about: Delegating Skills, Action plan...

...for negotiation The nuts and bolts Making the right impression Getting off to a good start Exchanging information The bargaining stage Inventing options... Learn about: Communication Skills, Negotiation training, Influencing Skills...

...which facilitate better planning, leading to reached goals. Topics covered: Walking Away or Postponing Till Later Implementing the Resolved Agreement Obtaining... Learn about: Effective Communication, Negotiation techniques, Stakeholder Management...

...articulation, sentence structure and improving their general reception and expression skills. This course is suitable for all employees who are looking... Learn about: Communication Skills, Key Skills, Presenting Ideas...

...the power of influencing skills into their personal armoury will really benefit from attending both programmes. All delegates who successfully complete... Learn about: Maintaining Trust, Non-verbal Communication, Conflict Strategies...