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BTEC Customer Management

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SUBJECT AREA
  • BTEC
  • Southampton
  • 9 Months

...on to other levels of education or for obtaining work. Course Content: This is a seven unit course covering:· Starting work in the IT industry Starting work in business... Learn about: Relationship Marketing, Customer Service, Key Account Management... More


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  • BTEC
  • Online

...finance and marketing; health & safety; investigating travel and tourism; the UK as a destination; preparing for employment in the travel and tourism industry... Learn about: Travel and Tourism, Event Management, Travel Tourism... More


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Similar training in other typologies
EMAGISTER CUM LAUDE
London Corporate Training
BTEC Customer Service Management in London
4.9 excellent 5 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 26 Feb 2018

...in managing “difficult” customers more effectively and confidently To become more customer focused in their work To learn the importance of team work... Learn about: Communication Training, Face to Face, Service Management... More

PREMIUM COURSE

£2,450
+ VAT
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  • Course
  • Online
  • Different dates available
  • 6 Months
5 critical courses for Customer Service Managers

...from a dedicated coach throughout the program. 6. Our Guarantee: not satisfied, we will refund your fees without question (see terms and conditions). Comprising... Learn about: Service Management, Customer Relationship Management, Team Training... More


£390 £195
VAT exempt
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 1 Day

...This course provides individuals with the appropriate words and actions that are required to ensure that your customers stay loyal to your organisation’s goods... Learn about: Customer Service, Customer relationship, IT Management... More


£995
+ VAT
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Universidad Pontificia Comillas
BTEC Customer Management in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Captación de clientes, Rentabilidad de las acciones, Customer Service Skills... More


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Open Study College
BTEC Customer Service Level 3 - Online
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...Our experienced and friendly tutors will help you every step of the way. You can work at your own time and pace. Completed coursework can be delivered by post or via email... Learn about: Customers first, Customer Service, Putting Things Right... More


£339
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  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customers care, Customer Relationship Management, Customer Manager... More

Special Emagister price

£360 £34
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Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Service, Relationship Counselling, Customer Service Skills... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Intermediate
  • Different dates available

...The Moment of Truth Maintaining Customer Relationships BENEFITS Learn to sustain and grow your business by creating a positive customer experience... Learn about: Customer Service Skills, Customer satisfaction, Direct Marketing... More


£84
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  • Course
  • Online
Express online course

Learn what your customer wants!

...Gain an edge over the competition by implementing excellent customer relationship management processes today. Introduction to the Customer Relationship... Learn about: Body Language, Customer relationship, Customer Relationship Management... More

d h m s

£99 £19
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Oplex careers
BTEC Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • 12 Months
Express online course

The best for your clients!

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More

d h m s
Special Emagister price

£300 £19
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EMAGISTER CUM LAUDE
Oxbridge Home Learning
BTEC Customer Service Excellence Level 3 - Online
3.8 2 opinions
Oxbridge Home Learning
  • Vocational qualification
  • Online
  • Different dates available
  • 6 Months

...is the foundation of any successful business and this course focuses on the critical role individuals play in building customer loyalty and creating positive... Learn about: Quality Evaluation, Controlling Change, Skills and Training... More


£295
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  • Short course
  • Inhouse
  • Different dates available

...They will learn the key knowledge, practise the skills and develop the attitudes needed to meet their customers’ needs and deal with challenging situations... Learn about: Skills and Training, Outstanding Customer Care, Business Success... More


£800
+ VAT
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EMAGISTER CUM LAUDE
Save 90%
Global Edulink
Customer Service Training – Online - Online
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Certificate in Customer Service

...knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles... Learn about: Telephone techniques, Handling Customer Complains, Telephone Courtesy... More

Special Emagister price

£295 £30
+ VAT
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  • Course
  • Online
  • Different dates available
  • 18 Months

...or challenging customer service situations. You’ll learn how to: communicate effectively over email with colleagues and clients, as well as how to increase... Learn about: Customer Service... More


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EMAGISTER CUM LAUDE
Save 51%
1 Training
BTEC Customer Service Diploma - Online
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Social Intelligence, Customer Relations Advisor, Customer Awareness... More

Special Emagister price

£49 £24
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Save 94%
  • Course
  • Online
  • Different dates available
Express online course

Forward your career up the ladder!

...skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service... More

d h m s

£163 £10
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EMAGISTER CUM LAUDE
  • Short course
  • London
  • Different dates available

...and explain links between excellent customer service and real business benefits and outcomes Course content Identifying who your customers... Learn about: Interpersonal Communication, Customer Service, reliable| respectful... More


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Save 77%
Brentwood Open Learning College
BTEC Certificate in Customer Service (Level 3) - Online
5.0 1 opinion
Brentwood Open Learning College
  • Course
  • Online
  • Intermediate
  • Different dates available

...making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex... Learn about: Customer Manager Course, Certificate in Customer Service (Level 3), Customer satisfaction... More

Special Emagister price

£395 £89
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