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Customer Retention Strategy BTEC
- BTEC
- Folkestone
- Different dates available
- 1 Year
...What will you be learning? This course will comprise of an introduction to retail services, retail selling and customer service, merchandising and display... Learn about: Retail Management, Sales Promotion, Sales Strategy...
Similar training in other typologies
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...12:45 Role Play 12:45 - 13:00 General Discussion 13:00 - 14:00 Lunch Break 14:00 - 15:00 Advanced Customer Care 15:00 - 16:30 Selling The Whole Business 16:30... Learn about: Customer Service Skills, Customer Relationship Management, Customer Care...
- Course
- Online
- Beginner
- Different dates available
...Course syllabus: Unit 1: What is Customer Service Unit 2: Communication Skills Unit 3: Dealing with Difficult Customers Course Benefits Accredited Course... Learn about: Customs and Excise, Customer satisfaction, Communication Training...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Retail Operations NVQs are aimed at people in regular work experience or employment in the retail sector. This qualification is about working in a retail environment... Learn about: Retail Management, Sales Strategy, Sales Promotion...
- NVQ
- Online
- Different dates available
- 12 Months
...feedback and marks are provided to students which contain helpful tips to improve work in future assignments... Learn about: Customer Retention, Customer Retention Strategy, Customer Service...
- Course
- Huddersfield
- Intermediate
- Different dates available
...Preparing for certification is easy and affordable with Synergos which is why we 100%guarantee our service. Achieving and maintaining your status Synergos... Learn about: Customer Relationship Management, Quality management, Customer Retention Strategy...
- Course
- Carmarthen
- Intermediate
- Different dates available
...the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. This qualification is classroom-based... Learn about: Customer Service, Customer satisfaction, Customer relationship...
- Short course
- Inhouse in Benoni (South Africa)
- Intermediate
- 5 Days
...Our butler course include the following: • Hotel Facilities Offered • Housekeeping & Turn-down facilities • Courtesy bar / lounge • Room service • Breakfast... Learn about: Customer satisfaction, Customer Retention Strategy, Hotel Management...
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
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- Course
- Online
- Different dates available
..."Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD accredited, fascinating and fast-moving... Learn about: Customer Retention, Customer Service, Customer centric...
..."Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD accredited, fascinating and fast-moving... Learn about: Customer Retention, Customer Service, Customer centric...
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Wow! It was an amazing, enjoyable, full of information day. Interesting facts for the past and how they affected the present situation. I totally recommend it.
← | → see all
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The course gave me the opportunity to understand how loyalty programmes work and what the companies try to achieve through them.
← | → see all
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What I enjoyed the most was studying with people from different countries. The lectures and the professors were brilliant; it was always interactive and connected to the real life. MIP gave me the opportunity to write my project work in cooperation with BMW, which later alowed me to expand my own network.
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Being exposed to real business cases, interacting with classmates from 12 different countries, learning from inspiring and extremely knowledgeable professors and networking with global customercentric companies are the main takeaways from this experience.
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I didn’t imagine I could learn as much as I have done it with MIP. The class was filled of people from fifteen countries, which really gave us a worldwide environment. It’s especially useful for Asian students because most of study modes are western, which is valuable because you discover new things. You should sign up in MIP if you want a challenging experience.
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- Master
- Milano (Italy)
- 12 Months
...application such as communication, promotion, distribution, and analysis.; 4. The ability to develop accountability, to budget and to appraise appropriately... Learn about: Customer Retention Strategy, Digital Marketing, Marketing Management...
...application such as communication, promotion, distribution, and analysis.; 4. The ability to develop accountability, to budget and to appraise appropriately... Learn about: Customer Retention Strategy, Digital Marketing, Marketing Management...
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What I enjoyed the most was studying with people from different countries. The lectures and the professors were brilliant; it was always interactive and connected to the real life. MIP gave me the opportunity to write my project work in cooperation with BMW, which later alowed me to expand my own network.
← | → see all
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Being exposed to real business cases, interacting with classmates from 12 different countries, learning from inspiring and extremely knowledgeable professors and networking with global customercentric companies are the main takeaways from this experience.
← | → see all
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I didn’t imagine I could learn as much as I have done it with MIP. The class was filled of people from fifteen countries, which really gave us a worldwide environment. It’s especially useful for Asian students because most of study modes are western, which is valuable because you discover new things. You should sign up in MIP if you want a challenging experience.
← | → see all
- Course
- Online
- Different dates available
...it has a focus on using it in the sales environment. COURSE OUTLINE Body Language To begin, participants will explore what body language means and... Learn about: Sales skills, Relationship Building, Customer Retention Strategy...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...deliver them in the public sector environment. 10.30-11.15: Product knowledge. The backbone of amazing customer service. 11.15-11.30: Coffee break 11.30-12... Learn about: Customer Care, Customer Service Skills, Public Sector...
- Course
- Online
- Intermediate
- Different dates available
...and printed as well. Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language... Learn about: Customer Service Skills, Customer Retention, Customer Relation Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...After successful completion, you can progress onto a Level 3 qualification. Where and when? Option 1 Location: Folkestone Start date: September Duration... Learn about: Customer Relationship Management, Sales Strategy, Retail Management...
- Training
- Online
- Intermediate
- 1 Day
...Customers either Face to Face or over the Phone The TrainHR Course is approved by HRCI and SHRM Recertification Provider. Overview: This webinar is designed... Learn about: Customer satisfaction, Customer Care, Customer Manager...
- Course
- Online
- Intermediate
- Different dates available
...This online Customer Service course will help learners define who their customers are and how to understand their needs, the course will also help learners... Learn about: Customer satisfaction, Customer Service, Customer Relationship Management...
- Course
- Online
- Intermediate
- Different dates available
...with Your Prospect Setting Up-Front Contracts with Your Prospect Questioning Strategies Uncovering Your Prospect’s Pain Talking Budget with Your Prospect... Learn about: Customer Relationship Management, Sandler Sales, Sales Training...
- Course
- Online
- Intermediate
- Different dates available
...with care Recognise & adapt to customer behaviour styles Manage customer satisfaction levels the course will also help learners to expand their knowledge... Learn about: Customer Service Skills, Customer relationship, Customer Care...
- Course
- Distance Learning
- Intermediate
- Different dates available
...You must successfully complete a series of activities and assessments. Once all assessments and activities have been completed satisfactorily... Learn about: Customer Retention Strategy, Customer Manager, Communication Skills...
- Course
- Online
- Different dates available
...Understand employer organisations 4. Understand how to communicate with customers 5. Understand how to handle customer information 6. Understand how... Learn about: Customer Retention Strategy, Customer Care, Customer relationship...