Customer Service College Courses

...The NVQ is aimed at administrators, receptionists and others providing support to clients and practioners in an advice and guidance service or context... Learn about: Customer Retention, Customer Service, Customer Relationship Management...

... interactions with advice and guidance clients ·Manage personal case load ·Evaluate and develop own contribution to the service ·Operate within networks Plus four... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management...

... and activities. It accredits learners' abilities to carry out a range of administrative and customer service tasks autonomously and has been designed to accredit their achievements in a modern, practical way that is relevant to the work context. As part of the programme learners will also complete Essential... Learn about: Business and Administration, Skills and Training, Customer Service...

..., practical way that is relevant to the work context and aids career progression. The qualification is flexible, allowing learners to choose units that best fit their needs, whilst at the same time ensuring that essential areas of knowledge, skill and competence from the customer service sector are covered... Learn about: Customer relationship, Customer satisfaction, Customer Service...

... to prove their competence in a customer orientated position... Learn about: Customer Care, Sales Techniques, Part Time...

...Full Time C&G Diploma in Hospitality Services Course Description: Chartered Institute of Environmental Health (CIEH) Level 2 Award in Food Safety... Learn about: Sales Techniques, Part Time, Team Training...

...The course aims to enable candidates to develop a broad understanding of how a retail outlet operates and functions, to offer a clear understanding of the individual's role in providing customer service in the retail industry and ways in which they can contribute, and an awareness of how to improve... Learn about: Retail Management, Customer Retention Strategy, Customer Relationship Management...

...You can work towards a nationally recognised qualification. Course Type: Part Time Short Course Entry Requirements Progression & Assessment Duration... Learn about: Sales Techniques, Part Time, Customer Service...

..., each term comprising of 12 weeks, where students will study a variety of travel and tourism subjects, such as: Visitor Attractions Customer Service... Learn about: Travel Tourism, Full Time, Travel and Tourism...

...to Sage payroll software Payroll Course Description: This course is designed for those wishing to improve their knowledge and understanding of manual... Learn about: Customer Service, Equal Opportunities, Part Time...

... comprising of 12 weeks, were you will study a variety of travel and tourism subjects, such as: UK and European Travel Destinations Customer Service in Travel... Learn about: Customer Service, Full Time, Tourism Industry...

...4.00pm Choice 3 Lincoln College January - April Thursdays 9.30am - 1.00pm Choice 4 Newark College January - April Thursdays 1.00pm - 4.00pm Choice 5 Gainsborough... Learn about: Customer Service, Part Time, Retail Sales...

...The BTEC Level 3 Certificate in Business is a practical, work-related course which allows you to learn by completing projects and assignments... Learn about: Customer Care, Retail Sales, Business and Management...

... Services Guidance counsellors for details. Applicants under the age of 19 do not qualify for free tuition under any circumstances. If you under the age of... Learn about: Customer Service, Retail Sales, Workplace Skills...

...background knowledge of the subject. The course will include basic law and practical exercises aimed at helping students understand the Law and its implications... Learn about: Environmental Law, Customer Care, Construction Law...

... in Hospitality, Travel and Tourism Working in Hospitality, Travel and Tourism Introduction to Customer Service Planning Trips Using Displays in Travel and Tourism... Learn about: Travel and Tourism, Tourism and Hospitality, Retail Sales...

...and understand the importance of body language Have the confidence to shine at interview by learning interview techniques. Course Type: Part Time Short... Learn about: Sales Techniques, Customer Care, CV Writing...

...Word Processing and Internet and Email Course Description: Preparing, editing and printing simple and clear, useful documents using word. Finding information... Learn about: Customer Service, Retail Sales, Customer Care...

...develop their knowledge of manual bookkeeping. Part Time C&G Bookkeeping and Accounts Level 2 Course Description: This course is designed for those wishing... Learn about: Excel for Accounting, Customer Care, Financial Accounting...

... Working in Business, Retail and Administration Introducing Customer Service In addition students study 2 personal skills units and 3 vocational option units... Learn about: Business Presentation Skills, Team Building, Customer Care...