Customer Service College Courses

... Guidelines Special Tasks Customer Service Role Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers... Learn about: Customer Service, Legal Secretary...

... gives you insight on how to manage complex situations found in Adult Care, and to give advice and guidance to customers and service users of different care services... Learn about: Team Leader, Customer Service, Interpersonal Communication...

.... This includes understanding health and safety in a fitness environment, customer service, anatomy and physiology, personal training programmes and sessions, and nutrition. Learners successfully completing this qualification will be able to gain access to the Register of Exercise Professionals (REPs) at level... Learn about: Customer Service, Anatomy and Physiology, Fitness Instructor...

.../Pedicure. Retail. Team Work & Customer Service Waxing. You may be required to continue... Learn about: Basic IT training, Basic IT, Customer Service...

...to duty of care in health, social care or children’s and young people’s settings • Principles of safeguarding and protection in health and social care... Learn about: English Language, Customer Service, Communication Skills...

... the essentials of sales management, using a prospect board, customer communications, conducting market research, putting together business plans, the path to efficiency and effective customer service... Learn about: Sales Marketing, Sales and marketing, Customer Service...

... Bradford Airport with Servisair, Jet2.com airline and tour operations, cabin crew, resort reps. overseas with major tour operators Careers as Airline Customer Service Agent, Cabin Crew, Conference/Exhibition Organiser, Cruise Ship Steward, Events Planner, Hotel Receptionist/Manager, Resort Representative... Learn about: Cabin Crew, Customer Service, Airline Training...

.../Pedicure. Retail. Team Work & Customer Service Waxing. You may be required to continue... Learn about: Basic IT, Customer Service, Basic IT training...

...This course is an introduction to the business, office and retail world and will aim to develop your knowledge and understanding of this area. You will study: Starting work in business, retail and administration; working in business and introducing customer service. You will also choose 2 personal... Learn about: Business and Management, Business Environment, Master Business Administration...

...All those who wish to work or are working in an unsupervised role with adults in health and social care environments. We will contact you with more information... Learn about: Health and Social Care, Care Management, Care Education...

... customer service in a business environment Unit 2: Principles of business document production and information management (30 hours) Understand how to prepare... Learn about: Administrative Services, Diary systems, Customer Service...

... you how to provide a high level of administrative support specifically for lawyers and legal executives. The course will assist you with the daily tasks involved in running a legal service or law firms. If you are interested in law and want to develop administrative skills in the legal sector,... Learn about: Ms Office, IT Law, Communication Skills...

...This course is an introduction to the business, office and retail world and will aim to develop your knowledge and understanding of this area. You will study: Starting work in business, retail and administration; working in business and introducing customer service. You will also choose 2 personal... Learn about: Business and Management, Office IT, Customer Service...

...Overview Customer service staff play a key role in determining the quality of the customer experience, whatever the business, which in turn helps to increase customer loyalty. There is a growing demand across all sectors for people who have the skills and abilities to be people focussed... Learn about: Customer Service...

... and expectations for equality and diversity and context in the workplace Unit 7: Understand how to deliver customer service and resolve problems (30 hours... Learn about: Customer Service, Team Training...

... customer loyalty and creating positive service experiences and teaches you everything from the fundamentals of customer service through to the more complex skills. In a world where small businesses need to do more than just sell products; they also want to build relationships. Customer service is a... Learn about: Quality Evaluation, Quality Techniques, Quality Training...

...This course is a step towards employment in the travel and tourism industry. You will study: Travel and tourism industry; customer service; employment opportunities; currency; foreign exchange; travel documentation and law; sales and promotion; world and U.K. destinations; package holidays... Learn about: Travel Tourism, Tourism and Hospitality, Hospitality Management...

... of customer care... Learn about: Customer Service, Skills and Training, Customer Care...

... to efficiently deliver retail services and manage your sale processes, to exploring the impact security can have on your business; in just one year you can be one step closer to taking your business to where you want it to be. Please Note: In order to complete certain aspects of this course learners will... Learn about: Retail Consumer Law, Customer Service, Retail Selling...

...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to set, improve and maintain service excellence. On successful... Learn about: Quality Training, Customer Service, Quality Assurance...