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Customer Care courses Derby

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Level 2 Certificate in Customer Service course in Derby

The Derbyshire Network
  • NVQ
  • Derby
  • Different dates available

...the customer service environment. learners who deal, or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments... Learn about: Customer Relationship Management, Customer Service Skills, Service sector...

Price on request

Similar training online and classroom-based

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Customer Relationship Management Course - Online

Staff Training Solutions
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 125h

... service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required... Learn about: Relationship Counselling, Customer Service Skills, Relationship Building...

Special Emagister price

£ 49 £ 360

Delivering Excellence Via Email - Half Day (am) - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Course
  • Online
  • Intermediate
  • Different dates available

...What annoys us and what delights us? 10:00 – 10:30 Best practice. The golden rules to writing an outstanding email. 10:30 – 11:00 Verbal communication skills... Learn about: Customer Service, Via Email, Customer Experience...

Price on request

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