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Customer care level 3 courses
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
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- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...This qualification acts as a progression route from the Level 3 Diploma in Health and Social Care (England) qualification to the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (90 credits) qualification. It will support you... Learn about: Adult care, Communication Skills, Care Education...
...This qualification acts as a progression route from the Level 3 Diploma in Health and Social Care (England) qualification to the Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England) (90 credits) qualification. It will support you... Learn about: Adult care, Communication Skills, Care Education...
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
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- Course
- Online
- Intermediate
- 7h - 1 Year
..., or starting a small business. The modules are designed to build a strong foundation in anatomy and physiology, treatment planning, and customer care. Learners develop practical skills to support clients, follow professional standards, and work confidently in real beauty environments. Studying this Beauty... Learn about: Skin treatments, Beauty Treatments, Skin Care...
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A highly suitable course for all volunteers and those who are new to our organisation - ensures that all the essentials are covered and also encourages excellence in delivering customer service. We are on outr third group and SDL staff are as ever very patient, clever at identifying ways to provide evidence and also all the participants have very positive feedback about them!! Recommended!
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- NVQ
- (On Site)
- 6 Months
.... 3. Do your job in a customer friendly way. 4. Provide customer service within the rules. 5. Recognise and deal with customer queries, requests and problems. 6. Maintain a positive and customer-friendly attitude. 7. Adapt your behaviour to make a good customer service impression. Suitable...
.... 3. Do your job in a customer friendly way. 4. Provide customer service within the rules. 5. Recognise and deal with customer queries, requests and problems. 6. Maintain a positive and customer-friendly attitude. 7. Adapt your behaviour to make a good customer service impression. Suitable...
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A highly suitable course for all volunteers and those who are new to our organisation - ensures that all the essentials are covered and also encourages excellence in delivering customer service. We are on outr third group and SDL staff are as ever very patient, clever at identifying ways to provide evidence and also all the participants have very positive feedback about them!! Recommended!
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- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
... examination of the role, qualities and skills of an accomplished facilitator. A breakdown of the 3 fundamentals of facilitation: task, process and people... Learn about: Customer Care, Facilitation Skills, Customer Service...
- BTEC
- Blended
- Different dates available
- 12 Months
...This qualification is aimed at individuals who will be starting a career in a customer facing role. The Customer Service apprenticeship is designed for people who: - Are thinking of entering employment for the first time and enjoy working with people - Have just started a job and believe... Learn about: Customer Service Skills, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Verbal Communication, Customer Care, Customer Service...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
...To raise the awareness of customer service and assist delegates in providing exceptional customer care. Suitable for: Any customer or client-facing employees, face to face or telephone contact... Learn about: Telephone Skills, Client satisfaction evaluation, Listening Skills...
- NVQ
- Leicester
... Attendence : Optional Course Progression : To an NVQ 3 in Customer Service or similar qualification Careers Progression : To a position of more responsibility...
- Course
- Barnstaple
...Customer Service. Customer service is an essential skill for all customer facing businesses. In order for your business to thrive we know that you need employees who are motivated and have the skills and qualities to ensure that your customers receive the best possible service. Course. Dates...
- NVQ
- Inhouse
- 8 Months
... we have an 89% achievement rate of getting learners completed on their course of choice with the estimated timescales. Business Administration, Customer Service...
- NVQ
- Southampton
...The Level 3 programme is intended for customer service staff that are responsible for the implementation of new initiatives and team leadership. This can be in any work area and can include both internal and external customers. e.g. Health & Beauty, Leisure industry, Care Sector, Contact Centre...
- Course
- Leicester
...During this 10 week module, you will gain a better understanding of client care with key underpinning concepts, terms and processes. This unit may provide understanding towards units of the Legal Advice standards. Some of the law firms and legal attorneys choose traditional ways of conducting...
- Course
- Tonbridge
...This programme has been written for everyone who is involved in any industry and is aimed to give all staff, supervisors and managers the essential knowledge needed to offer the very best professional approach to customer service. This programme will help you to become more effective in offering...
- NVQ
- London
- 6 Months
... excellence in customer care...
- NVQ
- Paisley
...SVQ Level 3 Customer Service Course Content: There are two core units: Understand Customer Service to Imporove Service Delivery and Know the Rules...
- Course
- Leicester
...Client care skills is a ten week module, allowing you to gain a better understanding of client care skills with key underpinning concepts, terms and processes. During this ten week module you will be given a detailed understanding of the importance of client care within the legal profession and...
- Course
- Online
- Different dates available
...Providing excellent customer service is essential to the long-term viability of every business. ALISON's free online Diploma in Customer Service course introduces the fundamental elements of customer service and explains how they can be applied in any organization. Following this, it describes... Learn about: Public Sector, Retail Industry, Customer Service...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
... has three pathways: Generic Health and Social Care Dementia Learning Disability It is also a must-have for all those undertaking the Level 3 Health and Social Care Apprenticeship... Learn about: Career planning, Team management, Health and Social Care...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This course also advises on how to deal with upset/angry callers. It is very practical and when based on-site, includes the delegates receiving live calls... Learn about: Excellent Customer Care, Customer Care, Incoming Calls...
- Course
- Leicester
- Different dates available
...This is a distance learning course for people aged 19 and over that covers customer service within the health and social care sector has never before had a qualification specifically related just to that. This course will open up learners awareness to just how important it is to see the patient... Learn about: Customer Service, Health and Social Care...