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Customer care level 3 courses
- NVQ
- Paisley
...: There are no formal entry requirements but candidates must be employees or skillseekers in an appropriate area dealing with customer care. Study Mode: Work Based...
- Course
- Tonbridge
...This programme has been written for everyone who is involved in any industry and is aimed to give all staff, supervisors and managers the essential knowledge needed to offer the very best professional approach to customer service. This programme will help you to become more effective in offering...
- NVQ
- Leicester
... Attendence : Optional Course Progression : To an NVQ 3 in Customer Service or similar qualification Careers Progression : To a position of more responsibility...
- Vocational qualification
- Distance Learning
- 60h
...At the end of the course you will be able to: Understand the need for customer care skills. Identify strengths & weaknesses in your firm's approach. Plan a customer care approach. Develop personal skills in customer care, face to face and on the phone. Deal effectively with anger, aggression...
- Course
- Barnstaple
...Customer Service. Customer service is an essential skill for all customer facing businesses. In order for your business to thrive we know that you need employees who are motivated and have the skills and qualities to ensure that your customers receive the best possible service. Course. Dates...
- NVQ
- Inhouse
- 8 Months
..., Contact Centre & ITQ 6-8 months to complete Health & Social Care and Child Care Learning & Development 10-12 months to complete...
- Course
- Leicester
- Different dates available
...This is a distance learning course for people aged 19 and over that covers customer service within the health and social care sector has never before had a qualification specifically related just to that. This course will open up learners awareness to just how important it is to see the patient... Learn about: Health and Social Care, Customer Service...
- NVQ
- Inhouse
- 24 Weeks
...This course covers a series of assessments, training sessions, portfolios and observations related to Customer Service...
- NVQ
- Stratford-Upon-Avon
- 9 Months
... skill, knowledge and understanding of the job role and achieve a nationally accredited qualification in NVQ Level 2 Customer Care Duration 9 months...
- Vocational qualification
- Wigston
...ILEX Law - Client Care Skills (Level 3 - single unit) COURSE TITLE: ILEX Law - Client Care Skills (Level 3 - single unit) COURSE CODE: 1b923-09...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Verbal Communication, Customer Service, Effective Communication...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
... has three pathways: Generic Health and Social Care Dementia Learning Disability It is also a must-have for all those undertaking the Level 3 Health and Social Care Apprenticeship... Learn about: Care Management, Health and Social Care, Career planning...
- Course
- Online
- Different dates available
... a business can develop its customer service program to the highest level. ALISON's customer service certification course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should... Learn about: Customer Service, Public Sector, Retail Industry...
- NVQ
- Southampton
...This programme is intended for those working to satisfy customers' requirements. This can be in any work area and can include both internal and external customers. E.g. Beauty Therapist, Waiter, Care Assistant, Contact Centre Operator, Receptionist...
- BTEC
- Blended
- Different dates available
- 12 Months
...This qualification is aimed at individuals who will be starting a career in a customer facing role. The Customer Service apprenticeship is designed for people who: - Are thinking of entering employment for the first time and enjoy working with people - Have just started a job and believe... Learn about: Customer Care, Customer Service Skills...
- Course
- Nottingham
- Different dates available
...This course will complement the knowledge, understanding and skills gained at Level 2 and focuses on producing highly proficient, professional Make-up Artists... Learn about: Customer Care, Beauty Treatments, Skills and Training...
- Course
- Nottingham
- 1 Year
...This course will complement the knowledge, understanding and skills gained at Level 2 and is focused on producing highly proficient, professional Make-up Artists... Learn about: Beauty Treatments, Beauty Therapist, Photography Basics...
- Course
- St Helens
- Intermediate
- September
- 1 Year
...This advanced course is suitable for those wishing to build on their existing skills and knowledge. You will develop an understanding of the importance of marketing, sales and the customer service skills required for working in the floristry industry... Learn about: Creative Design, Floral Arrangements, Plant Care...
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Many thanks to my Assessor who was brilliant and really motivated me. Would recommend SDL & him to anyone who wants to have fun while learning and producing the evidence that enabled me to get my NVQ. My manager is also very pleased and is very grateful for SDL's work. I am progressing to Marketing level 2 to increase my skills or level 3 in Business Administration and am looking forward to it. Have a go as its worth it!
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Put five staff members through on this course and found it excellent grounding and also consolidated the basic training we had provided as a company & SDL developed them further. Working with SDL we have been able to develop a new staff structure and also training at the levels required - very grateful as this has developed the business as well as the initial training we requested - excellent value for money. Even persuaded me to undertake a Level 4 at the same time to understand the process as well as develop myself Will definitely work again with this company and they will be our first port of call for more than just qualifications.
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I feel that this NVQ has gone extremely well and I would recommend doing this NVQ to anyone looking to develop themselves. I am now looking to carry on my learning through a Customer Services NVQ2.
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- NVQ
- Blended
- 6 Months
... and/or a furthetr level 2 such as Customer Service or a level 3 in Business Administration. Suitable for: Suitable for all - The level 2 qualification is intended for individuals whose role involves carrying out a broad range of administrative activities, requiring a limited amount of supervision and working...
... and/or a furthetr level 2 such as Customer Service or a level 3 in Business Administration. Suitable for: Suitable for all - The level 2 qualification is intended for individuals whose role involves carrying out a broad range of administrative activities, requiring a limited amount of supervision and working...
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Many thanks to my Assessor who was brilliant and really motivated me. Would recommend SDL & him to anyone who wants to have fun while learning and producing the evidence that enabled me to get my NVQ. My manager is also very pleased and is very grateful for SDL's work. I am progressing to Marketing level 2 to increase my skills or level 3 in Business Administration and am looking forward to it. Have a go as its worth it!
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Put five staff members through on this course and found it excellent grounding and also consolidated the basic training we had provided as a company & SDL developed them further. Working with SDL we have been able to develop a new staff structure and also training at the levels required - very grateful as this has developed the business as well as the initial training we requested - excellent value for money. Even persuaded me to undertake a Level 4 at the same time to understand the process as well as develop myself Will definitely work again with this company and they will be our first port of call for more than just qualifications.
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I feel that this NVQ has gone extremely well and I would recommend doing this NVQ to anyone looking to develop themselves. I am now looking to carry on my learning through a Customer Services NVQ2.
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- A Level
- Doncaster
- Different dates available
..., Maths and Customer Care. Training will take place in our well equipped, modern make up studio, with instruction from our team of highly skilled, qualified... Learn about: Skills and Training...