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I think the course was very good…
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I did enjoy and learned a lot from it
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I learnt everything about effective training administration, from training needs analysis to final evaluation. The trainer was professional but friendly. Both the course and trainer are among the most rewarding educational experiences I have ever had.
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- Short course
- Miamiand25 other venues
- London, Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul ...
- Different dates available
- 5 Days
...identify situations that could lead to increased liability for his organization, properly document situations to the extent required to protect his company's interests... Learn about: Contracts Management, Project Management...
...identify situations that could lead to increased liability for his organization, properly document situations to the extent required to protect his company's interests... Learn about: Contracts Management, Project Management...
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I think the course was very good…
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I did enjoy and learned a lot from it
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I learnt everything about effective training administration, from training needs analysis to final evaluation. The trainer was professional but friendly. Both the course and trainer are among the most rewarding educational experiences I have ever had.
← | → see all
- Short course
- Miamiand25 other venues
- London, Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul ...
- Different dates available
- 5 Days
...among customers and team members Motivate, manage and lead the team to attain improved and high-end customer services Be the taskmaster to identify priorities... Learn about: Team Performance, Key Accounts and Customer Service, Performance Management...
- Short course
- Miamiand25 other venues
- London, Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul ...
- Different dates available
- 5 Days
...The course postulates accounting techniques, analysis with a special emphasis on investment decision and cost reduction in hospital administration... Learn about: Decision Making, Financial Accounting, Management Accounting...
- Short course
- San Francisco (USA)
- Intermediate
- 1 Day
...Sales Team Leader Office / Administration Team Customer Service Inside Sales Executive Sales Executive Business Development Executive During our Customer... Learn about: Customer Service, Sales Techniques, Customer Service Skills...
Similar training and in other locations
- Short course
- Online
- Advanced
- Different dates available
...Timetable 09.30-10.00: Coffee and Introduction.What makes customer service amazing? 10.00-10.30: The essentials of advanced customer service and how... Learn about: Customer Service, Public Sector...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...retail staff, receptionists, call-centre agents, and hospitality workers who want to improve their confidence and lead customer-facing operations more effectively... Learn about: Customer Service, Customer Expectations, Handling Complaints...
- Course
- Distance Learning
- Advanced
- December
- 400h
...and Disadvantages of Teams How Can Teams Help Employees Grow? Developing a High-Performing Team Team Problem Solving Plus more Unit 6- Encouraging Creativity... Learn about: Team Leader, Team Dynamics, Team Training...
- Course
- Online
- Different dates available
...this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience... Learn about: Email Servers, Email Advertising, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
...to look at the importance of visual communication and again specifically from the customer's point of view. How well signposted is their dealer... Learn about: Communication Training, Sales Training...
- Course
- Online
- Intermediate
- Different dates available
- 9h - 1 Year
...and provide a solid foundation for professional development. The Retail Management Diploma is an ideal choice for individuals looking to improve customer-facing skills... Learn about: The Sales Process and Checkout, Importance of Communication in Retail Industry, Retail Psychology...
- Course
- Distance Learning
- Advanced
- December
- 400h
...Involvement of the Top Management The Role of the Manager and the Role of the Leader Important Areas of Focus for Customer Service Strategy Establishing... Learn about: Profitable customers, Promotions Coordinator, Quality Training...
- Course
- Online
- Different dates available
- 14h
...Communication Telephone Etiquette Tips and Tricks Case Study Module Eight: Providing Electronic Customer Service The Advantages and Disadvantages of Electronic... Learn about: Service Management, Customer Service Skills, Customer Care...
- Short course
- Online
- Different dates available
...(Impersonal v Personal Marketing) 13:00 - 14:00 Lunch 14:00 - 14:20 Organisational Buying Behaviour (Wind's 12 Stage Model) 14:20 - 14:40 TASK... Learn about: Personal Marketing, Marketing Segmentation, Relationship Marketing...
- Course
- Online
- Intermediate
- Different dates available
- 10h - 1 Year
...The UK Insurance Industry Module 03: PRINCIPLES OF INSURANCE Module 04: General Insurance Module 05: Personal Lines Insurance Module 06: Commercial Lines... Learn about: UK Insurance Industry, Underwriting Process, Marine Insurance...
- Course
- Online
- Different dates available
...Recognise & adapt to customer behaviour styles Manage customer satisfaction levels Exams and Accreditation Features: This course is accredited by The... Learn about: Management Planning, Customer satisfaction, Information Systems...
- Course
- Online
- Different dates available
...coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service Skills, Customer Service...
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Supportive people and amazing learning experience was offered at the University of Phoenix.
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Great learning resources, people were helpful, I had a nice time and thanks for everything.
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Great services were offered.
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- Course
- Online
- Different dates available
...in hospitality leadership and development; service operations management; managing information technology within hospitality, data analysis for decision-making within hospitality... Learn about: Hospitality Management, Operations Management, Decision Making...
...in hospitality leadership and development; service operations management; managing information technology within hospitality, data analysis for decision-making within hospitality... Learn about: Hospitality Management, Operations Management, Decision Making...
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Supportive people and amazing learning experience was offered at the University of Phoenix.
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Great learning resources, people were helpful, I had a nice time and thanks for everything.
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Great services were offered.
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- Course
- Online
- Intermediate
- Different dates available
- 2h
...Learners will gain confidence in handling workplace challenges, motivating employees, and implementing strategies that align with organisational goals... Learn about: Team Leadership, People Management, Team Training...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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- Course
- Online
- Different dates available
- 18 Months
...customer service training. Ideal for those working in a contact centre role, this customer service course will give you the skills to deal with complex... Learn about: Customer Service...
...customer service training. Ideal for those working in a contact centre role, this customer service course will give you the skills to deal with complex... Learn about: Customer Service...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
← | → see all
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
← | → see all
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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- Course
- Online
- Intermediate
- Different dates available
- 16h
...Delight Verbal Communication Techniques What’s Missing in Telephone Communication? Who Are Your Customers? Module 04 Building the Future Checklist for... Learn about: Customer Problem Solving, Communication Training, Negotiation techniques...
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