Customer Management courses India

...Dont ignore your competitors. Stay ahead of the game and how to implement it. 12.15-12.45: Advanced communication skills. The WOW factor. 12.45-13... Learn about: Customer Service, Public Sector...

...this course provides a strong foundation. It helps learners build essential soft skills, strengthen communication techniques, and gain the service awareness... Learn about: Handling Complaints, Sales Training, Problem Solving...

...of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs... Learn about: Service level management, Customer Service, Service Operations...

...of the workforce and newcomers alike. Discover the secrets to identifying and exceeding expectations with every encounter, along with the importance... Learn about: Communication Training, Customer Service...

...(Here delegates will look at the importance of first impressions i.e. when answering the phone and also the limitations of verbal communication through a fun exercise)... Learn about: Sales Training, Communication Training...

...Throughout the programme, learners study retail strategy, communication, product presentation, sales optimisation, retail technology, and team coordination... Learn about: Importance of Communication in Retail Industry, Effective Inventory Management, The Sales Process and Checkout...

...On this customer service course you will gain basics knowledge of customer service. In the key topics of Customer service course you will explore include;developing... Learn about: Customer database, Customer Care, Problem Solving...

...A detailed understanding of the true value of leadership How management and leadership are different yet equally important The relationship between employee... Learn about: Leadership and Management, Leadership Skills, Team Leader...

...(Strategic marketing options) 10:30 - 10:45 TASK 2 (What is relationship marketing?) 10:45 - 11:00 Coffee 11:00 - 11:30 The Importance of Relationship Marketing... Learn about: Marketing Practices, Relationship Marketing, Marketing Tools...

...Underwriting Process Mock Exam Mock Exam – Insurance Broker Training Final Exam Final Exam – Insurance Broker Training... Learn about: Insurance Industry, Principles OF INSURANCE, Life Insurance...

...employee satisfaction and its resulting impact on customer service. The flexible delivery of the course enables you to learn customer service skills flexible... Learn about: Customer Retention, Customer Manager, Service Operations...

...The Customer-Focused Organization This module covers the following topics: Style Of Leadership Performance Management Coaching and Development Developing... Learn about: Retail Management, Customer relationship, Promotions Coordinator...

...This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away... Learn about: Email Servers, Message List, Panel furniture...

...Module 1 - The benefits of excellent customer service Module 2 - Deliver excellent customer service Module 3 - Handle complaints with care Module... Learn about: Information Systems, Customer Service, Managing Conflict...

...written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may... Learn about: Customer Retention, Service Operations, Services marketing...

...of **organisational structures and culture**. It covers **workplace attitudes, essential skills, and experiences**, along with **leadership theories**... Learn about: Team Leadership, Team Training, People Management...

...Are you part of the customer-related services and management in your organization? Learning about customer service will enable your skills improvements in customer service... Learn about: Service Operations, Customer relationship, Customer Service Skills...