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Customer Management courses Scotland
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...15:00 - 15:30 TASK 5 (Using work completed in the pre-course assignment part 2, delegates w ill develop their marketing ideas around a specific campaign)... Learn about: Marketing Practices, Marketing Segmentation, Marketing Communications...
...15:00 - 15:30 TASK 5 (Using work completed in the pre-course assignment part 2, delegates w ill develop their marketing ideas around a specific campaign)... Learn about: Marketing Practices, Marketing Segmentation, Marketing Communications...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
← | →
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Advanced
...Understand the key elements of outstanding customer service Recognise the huge role of product knowledge in advanced customer service skills and how... Learn about: Public Sector, Customer relationship, Customer Service...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...report their findings back to the group) 15:00 - 15:15 Delegates to Critique Taped Calls 15:30 - 16:30 Visual Communication (This final session gets delegates... Learn about: Sales Training, Customer Service, Customer Care...
- Short course
- Edinburgh
- Intermediate
- 1 Day
...Suitable for: Anyone who works in a front line customer service position and who would like to improve their skills, confidence and overall success in carrying out their... Learn about: Customer Service, Customer Care, Behaviour styles...
- Course
- Aberdeen
...of feedback and make improvements To be able to deal with aggressive and negative behaviour To deal with complaints effectively To deal with change effectively...
- Short course
- Aberdeen
...Legislation Protecting those at risk Systems and procedures Safe working practice Accident prevention Attitude Communication skills Personal hygiene...
- NVQ
- Paisley
...A wide variety of optional units are available to suit a candidate's interests and work role. Entry Requirements: There are no formal entry requirements...
- NVQ
- Cumbernauld
...The SVQ in Customer Service is made up of 7 units (8 at level 3). The two mandatory units are preparing to deliver good customer service and providing...
- Course
- Glasgow
- Different dates available
...Why Plan for Excellence? Traditional Quality Systems Modern Quality Systems Module 2: Why is Service Excellence Important? Financial Necessity Legal Necessity... Learn about: Quality Training, Skills and Training, Customer Service...
- NVQ
- Paisley
...SVQ Level 3 Customer Service Course Content: There are two core units: Understand Customer Service to Imporove Service Delivery and Know the Rules to Follow...
- Course
- Paisley
- 9 Weeks
...Customer Care Aim: This unit is designed to enable the candidate to recongnise, develop and evaluate effictive customer care in a work enviornment appropriate to his/her needs...
- Course
- Glasgow
- Different dates available
...How to work as part of a team to provide effective customer service. How to meet the needs of a diverse range of customers. The importance of promoting... Learn about: Customer Service, Confidence Training...
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