-
All
- Online
-
Filters
Customer Management courses Scotland
-
I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
← | →
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...we review your current marketing activity and put together a marketing plan based on a combination of approaches. Gain knowledge of marketing principles... Learn about: Marketing Practices, Personal Marketing, Theories of Marketing...
...we review your current marketing activity and put together a marketing plan based on a combination of approaches. Gain knowledge of marketing principles... Learn about: Marketing Practices, Personal Marketing, Theories of Marketing...
-
I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
← | →
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Advanced
...Sales is everyones business in customer service. 15.45-16.45: Complaint handling strategies. How to get customer feedback that makes the difference... Learn about: Customer Retention Strategy, Customer Relationship Management, Customer Manager...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...The Bad & The Ugly (Working from their pre-course assignments delegates compare their own good, bad and ugly experiences of customer care when they were the customer... Learn about: Sales Training, Customer Service, Customer Service Skills...
- Short course
- Edinburgh
- Intermediate
- 1 Day
...This course aims to build your skills and confidence when dealing with customers, internal and external, and to help you gain greater satisfaction from doing... Learn about: Complaint Handling, Dealing with difficult customers, Selling skills...
- Course
- Aberdeen
...and positive in their role and more aware of how vital every customer is to the success of their organisation. Course Objectives: To understand why customer...
- Short course
- Aberdeen
...and 2G1 - Give customers a positive impression of yourself and your organisation...
- NVQ
- Paisley
...A wide variety of optional units are available to suit a candidate's interests and work role. Entry Requirements: There are no formal entry requirements...
- NVQ
- Cumbernauld
...Retail Practice or Travel. Career Opportunities: The programme offers the opportunity to further develop job skills for positions involving Customer Care responsibilities...
- Course
- Glasgow
- Different dates available
...Action Design Reviews Quality Audits and Reviews Testing and Reliability Training for Service Excellence Module 7: How to Maintain Service Excellence Quality... Learn about: Quality Training, Skills and Training, Customer Service...
- NVQ
- Paisley
...Work Based Progression To: SVQs at Supervisory Managerial Levels Career Paths: A wide range of career and promotional opportunities exist within the Customer Service Sector...
- Course
- Paisley
- 9 Weeks
...Customer Care Aim: This unit is designed to enable the candidate to recongnise, develop and evaluate effictive customer care in a work enviornment appropriate to his/her needs...
- Course
- Glasgow
- Different dates available
...course provides candidates with the knowledge, confidence and flexibility to develop in their current customer service role. It also prepares professionals... Learn about: Confidence Training, Customer Service...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you