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Customer Relationship Management Courses
- Course
- Distance Learning
- Advanced
- December
...Certificate of achievement in Retail Customer Service Level 7. Additional CPD Accredited Retail Customer Service Certificate with 200 CPD points available with no extra study. The course comes with easy to understand e-learning study materials. Interested in becoming the next big retail superstar... Learn about: Retail Management Trainee, Profitable customers, Retail Team Leader...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become... Learn about: Customer satisfaction, Customer Service Skills, Customer Service...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive... Learn about: Customer Retention, Customer Retention Strategy, Customer Manager...
- Course
- Distance Learning
- Different dates available
- 2 Years
... to gain key concepts on customer relationship management and service... Learn about: Retail Management, Part Time, Business and Administration...
- Vocational qualification
- Broadstairs
- Different dates available
... of customer on a consistent basis... Learn about: Customer Relationship Management, Customer Retention, Key Account Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Customer Service, Customer Retention, Key Account Management...
- Course
- Online
- Intermediate
- Different dates available
... mile to provide excellent customer service... Learn about: Customer Service Skills, Customer Manager, Behaviour styles...
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The course was great and I learnt a lot. the program is more industry-oriented. I worked on a project from the beginning to the end, this helped me to add a great piece to my portfolio.
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I did both beginner and intetrmediate UX design courses and I feel like they gave me confidence and sparked my passion for UX. I learnt a lot and now I see how I put in practice everything. Great practical examples, good environment. I totally recomend it!
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I’ve recently completed the UX Academy course run by Mobile UX London. it was a great user experience.
The course is taught by four passionate tutors meaning who had a variety of expertise & experiences.
The best part of the course , was working in small groups to put everything we learnt into practice.
It was a great opportunity to meet other course mates and UX’rs & UX enthusiasts. And it was interesting to learn from their experiences and asking advices. it’s a really affordable way to learn more about the UX Design process.
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- Course
- Online
- Intermediate
- 6 Weeks
...Week 01 - Advanced research Conduct Advanced User Research ● Choosing your Project / Challenge ● Customer Empathy and Contextual Enquiry ● Diary... Learn about: Design techniques, User Experience, UCD process...
...Week 01 - Advanced research Conduct Advanced User Research ● Choosing your Project / Challenge ● Customer Empathy and Contextual Enquiry ● Diary... Learn about: Design techniques, User Experience, UCD process...
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The course was great and I learnt a lot. the program is more industry-oriented. I worked on a project from the beginning to the end, this helped me to add a great piece to my portfolio.
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I did both beginner and intetrmediate UX design courses and I feel like they gave me confidence and sparked my passion for UX. I learnt a lot and now I see how I put in practice everything. Great practical examples, good environment. I totally recomend it!
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I’ve recently completed the UX Academy course run by Mobile UX London. it was a great user experience.
The course is taught by four passionate tutors meaning who had a variety of expertise & experiences.
The best part of the course , was working in small groups to put everything we learnt into practice.
It was a great opportunity to meet other course mates and UX’rs & UX enthusiasts. And it was interesting to learn from their experiences and asking advices. it’s a really affordable way to learn more about the UX Design process.
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Excellent content that certainly covered more than I envisaged. Everything was easy to follow, well presented, and the immediate "contact us" facility, if you have any queries, is fantastic.
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Easy to understand, well-structured course. Great content with real world case studies. Excellent customer service.
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I have enjoyed my course that I have recently completed. I would certainly use the company again on one of their other courses. I feel that there is a wide and varied choice of courses which I'm sure I'll struggle to choose from. Keep up the great work!
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- Vocational qualification
- Online
- Different dates available
...Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course... Learn about: Selling Skill, Customer Relationship Management, SalesForce Admin...
...Become an efficient user of the most popular Customer Relationship Management (CRM) software in the world with this Salesforce training course... Learn about: Selling Skill, Customer Relationship Management, SalesForce Admin...
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Excellent content that certainly covered more than I envisaged. Everything was easy to follow, well presented, and the immediate "contact us" facility, if you have any queries, is fantastic.
← | → see all
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Easy to understand, well-structured course. Great content with real world case studies. Excellent customer service.
← | → see all
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I have enjoyed my course that I have recently completed. I would certainly use the company again on one of their other courses. I feel that there is a wide and varied choice of courses which I'm sure I'll struggle to choose from. Keep up the great work!
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- Course
- Online
- February
...The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service... Learn about: Customer Service, Customer Manager, Team Leader...
- Short course
- Online
- October
...This course bundle is perfect for any organisation looking to grow a successful business in terms of maximising profit and ensuring they have a good customer service approach in place. It comprises of 6 accredited and intensive course bundle. Ideal for senior managers, intermediate managers... Learn about: Interview Skills, Customer relationship, Managing Conflict...
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I did financial analyst course from here and worked really hard for the same. I am done with my exam and looking forward for a good job in the same. My experience was good as I did it on my own pace. Good experience above all.
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Good process, customer skills were good, friendly experience and courses were challenging. I enjoyed my experience and thanks for everything. I had a nice time in all.
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Satisfied.
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- Short course
- Hammersmith
- Different dates available
- 2 Weeks
... and technologies deployed in database management and processing. You will learn to explain what the cloud is and be able to identify the potential opportunities and threats that cloud computing offers to organisations; recognise the primary benefits of information systems in organisations including the application... Learn about: Customer relationship, Business Intelligence, Database training...
... and technologies deployed in database management and processing. You will learn to explain what the cloud is and be able to identify the potential opportunities and threats that cloud computing offers to organisations; recognise the primary benefits of information systems in organisations including the application... Learn about: Customer relationship, Business Intelligence, Database training...
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I did financial analyst course from here and worked really hard for the same. I am done with my exam and looking forward for a good job in the same. My experience was good as I did it on my own pace. Good experience above all.
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Good process, customer skills were good, friendly experience and courses were challenging. I enjoyed my experience and thanks for everything. I had a nice time in all.
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Satisfied.
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- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...The participants will have insights and practiced the skills necessary to become an accomplished facilitator, these are: 1. Creating a climate for success... Learn about: Facilitation Skills, Customer Service, Customer Relationship Management...
- Course
- Distance Learning
- Different dates available
- 2 Years
... knowleged on customer relationship management and servicing... Learn about: Customer Relationship Management, Retail Management, Business Administration...
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Spending 6 months at Reception Academy was the most delightful experience from my life and I'm exceptionally cheerful and glad for picking these astounding courses (4 at Reception course and 2 at English course) . I truly prescribe everybody don't delay to do any courses with Reception Academy .Thank you particularly Nathalie, Rami and Daniel.
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I am extremely cheerful that I graduate Reception academy. I want to thanks to my mentor Pierre for his pateince & amazing teaching skills.I exceptionally recommend Reception Academy to everyone who wants to go in hospitality industry.
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I picked up hotel receptionist and Opera V5 course. It was extraordinary compared to other things that I made. In under about fourteen days I landed a position. Special Thanks to coach, Pierre,magnificent involvement with great individuals. I highly suggest Recption Academy to start a career in Hospitality Industry.
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- Training
- Online
- Different dates available
...! With this online course you will learn all about up-selling techniques, like how to identify win-win opportunities and how to benefit from them. In addition, you will acquire customer service and cross selling techniques, becoming soon enough an up-selling expert! Keep in mind that the course is online, giving... Learn about: Customer satisfaction, Influencing Skills, Presentation Skills...
...! With this online course you will learn all about up-selling techniques, like how to identify win-win opportunities and how to benefit from them. In addition, you will acquire customer service and cross selling techniques, becoming soon enough an up-selling expert! Keep in mind that the course is online, giving... Learn about: Customer satisfaction, Influencing Skills, Presentation Skills...
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Spending 6 months at Reception Academy was the most delightful experience from my life and I'm exceptionally cheerful and glad for picking these astounding courses (4 at Reception course and 2 at English course) . I truly prescribe everybody don't delay to do any courses with Reception Academy .Thank you particularly Nathalie, Rami and Daniel.
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I am extremely cheerful that I graduate Reception academy. I want to thanks to my mentor Pierre for his pateince & amazing teaching skills.I exceptionally recommend Reception Academy to everyone who wants to go in hospitality industry.
← | → see all
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I picked up hotel receptionist and Opera V5 course. It was extraordinary compared to other things that I made. In under about fourteen days I landed a position. Special Thanks to coach, Pierre,magnificent involvement with great individuals. I highly suggest Recption Academy to start a career in Hospitality Industry.
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- NVQ
- Folkestone
- Different dates available
- 9 Months
.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Customer Service, Key Account Management, Relationship Marketing...
- Course
- Huntingdon
- 1 Day
...Outstanding customer service encourages customer loyalty and helps increase business. This course offers the tools and techniques to help you create and maintain mutually beneficial relationships with your customers... Learn about: Customer relationship, Customer Relationship Management, Customer Manager...
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Iam student of stock broker at this institute and found the course amazing and very much interesting so as to recommend it to all my colleagues.
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- Course
- Glasgowand3 other venues
- City Of London, Brandon, Manchester
- Different dates available
- 1 Day
...Are you interested in increasing your knowledge in sales? If your answer is “yes” then you should join this Sales Key Account Management course, by Acudemy Training, that Emagister.co.uk has added to its catalogue. The best way to ‘retain’ good business accounts is to develop them. Account... Learn about: Competitive Market, Marketing Strategy, Key Account Management...
...Are you interested in increasing your knowledge in sales? If your answer is “yes” then you should join this Sales Key Account Management course, by Acudemy Training, that Emagister.co.uk has added to its catalogue. The best way to ‘retain’ good business accounts is to develop them. Account... Learn about: Competitive Market, Marketing Strategy, Key Account Management...
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Iam student of stock broker at this institute and found the course amazing and very much interesting so as to recommend it to all my colleagues.
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It was a great place to learn and explore life.
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Good experience and Kellogg is the best ever founder of Markplus Inc.
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Opportunities were available. I enjoyed my time overall.
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- Course
- Online
- Different dates available
- 2 Months
..., and artificial intelligence have transformed customer behaviour and disrupted marketplaces. As a result, our marketing practices must also evolve. Marketing in a digital world is much more than marketing through digital channels. It's about harnessing automation to make marketing practices more productive... Learn about: Artificial Intelligence, Decision Tools, Marketing Processes...
..., and artificial intelligence have transformed customer behaviour and disrupted marketplaces. As a result, our marketing practices must also evolve. Marketing in a digital world is much more than marketing through digital channels. It's about harnessing automation to make marketing practices more productive... Learn about: Artificial Intelligence, Decision Tools, Marketing Processes...
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It was a great place to learn and explore life.
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Good experience and Kellogg is the best ever founder of Markplus Inc.
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Opportunities were available. I enjoyed my time overall.
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- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...11.00 – 11.15 Coffee 11.15 – 12.00 Advanced Planning and Preparation (Understanding the 7 Ps) 12.00 – 12.30 Assessing your preferred negotiation style... Learn about: Listening Skills, Communication Skills, Negotiation Skills...
- Course
- Online
- February
...No one questions that making friends is a good thing. In this course , you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business... Learn about: Customer Relationship Management, Key Interpersonal Skills, Customer Service...
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I had a nice time and everything was great, thanks to all!
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It was good and I had a nice time overall. Thanks for everything.
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- Short course
- Online
- Different dates available
- 3 Months
... and Customer Lifetime Value Module 5: Customer Acquisition and Demand Generation Module 6: Pricing and Distribution Strategies Module 7: Gearing Up for Scale... Learn about: Business School, Database Management, Model Making...
... and Customer Lifetime Value Module 5: Customer Acquisition and Demand Generation Module 6: Pricing and Distribution Strategies Module 7: Gearing Up for Scale... Learn about: Business School, Database Management, Model Making...
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I had a nice time and everything was great, thanks to all!
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It was good and I had a nice time overall. Thanks for everything.
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I am happy with the course and everything related to it.
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- Course
- Hammersmith
- Intermediate
- 1 Week
...Upon completion of this computer information systems course, you will be able to: Appreciate the uses of business processes, information systems, and information in organisations. Demonstrate an understanding of hardware and software and their place in management information systems. Recognise... Learn about: Database Management, Customer relationship, Management Information Systems...
...Upon completion of this computer information systems course, you will be able to: Appreciate the uses of business processes, information systems, and information in organisations. Demonstrate an understanding of hardware and software and their place in management information systems. Recognise... Learn about: Database Management, Customer relationship, Management Information Systems...
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I am happy with the course and everything related to it.
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