Customer Service Degrees

...Course AimsThis level 2 qualification aims to build on or recognise good practice in customer service in any industry or to support their technical expertise in any job role, acknowledging the importance of effective communication and service delivery... Learn about: Customer Service...

... and services. Entry Requirements There are no entry requirements for this course, however students are to apply and meet with teacher prior to enrolment. It is recommended to discuss... Learn about: Customer Service, Customer Service Skills...

...This course is for young people aged 16 - 19 who want to be able to work in business, retail, customer service or maybe be self-employed or run their own business one day. This course will help students gain entry to L2 or even L3 business related courses or business apprenticeships... Learn about: Customer Service...

... a number of other skills which will be taught to students at NHC, including customer service, stock management and event planning, all of which can be gained... Learn about: Customer Service, Skills and Training...

...; general skills such as communication, IT and teamwork, and practical skills such as providing excellent service and complaint handling. Work related learning forms an essential part of the course allowing on the job training and development of further skills to make students more... Learn about: Aviation Training, Communication Training, Customer Service...

... will have previous retail experience in roles, such as: applying point-of-sale handling procedures interacting with customers operating retail technology performing stock control procedures applying safe work practices communicating in the workplace minimising theft. Examples of evidence of retail experience... Learn about: Customer Service, Sales Training...

... evaluate luxury marketing campaigns. Luxury brands are unique in that they offer the consumer a high-quality product or service coupled with the emotional... Learn about: Luxury Marketing, Marketing Management, Customer Service...

...-growing in the country, and this degree brings new elements of tourism to the fore, combining customer service and hospitality with event management and other key factors related to the entertainment arena. The success of this degree was reflected in the 2015 National Student Survey, which revealed... Learn about: Customer Service, Event Management, IT Management...

... those with a hospitality or customer service focus . Hospitality practitioners work within hotels, restaurants, themed pubs, conference centres, exhibition facilities, corporate... Learn about: Customer Service, Hospitality Management, Employment Law...

... transformación innovadora, como desarrollo de proyectos y diseño de productos y servicios centrados en las personas, la capacidad de predecir y diseñar escenarios futuros, la detección y creación de nuevos modelos de negocio, y el trabajo profundo en Customer Experience. Esto último permite a los estudiantes... Learn about: Customer Acquisition, Customer Experience, Customer Service...

... of different theoretical approaches. Customer service management in tourism and hospitality (15 credits) - Optional The module aims to develop a critical... Learn about: Marketing Theory, Researching people, Problem Solving...

...-growing in the country, and this degree brings new elements of tourism to the fore, combining customer service and hospitality with event management and other key factors related to the entertainment arena. The success of this degree was reflected in the 2015 National Student Survey, which revealed... Learn about: Event Management, Customer Service, IT Management...

...This 9 month intensive training program is designed to produce professionals in the field of Tour Guide service. The main teaching language is English. The study plan includes a 180 hours module to study a foreign language to choose between Spanish, French or Russian... Learn about: Tour Guide, Guia turistico, Tourism Hospitality...

... transformación innovadora, como desarrollo de proyectos y diseño de productos y servicios centrados en las personas, la capacidad de predecir y diseñar escenarios futuros, la detección y creación de nuevos modelos de negocio, y el trabajo profundo en Customer Experience. Esto último permite a los estudiantes... Learn about: Customer Service, Herramientas de CX, Business in Design...

... modules Career Management and Employability Digital Marketing Financial and Professional Services Marketing Retail and Shopper Marketing Strategic Brand... Learn about: International Trade, Strategic Brand Management, Business Organisation...

... resource management high quality customer service Visitor Attraction and Resort Management FdA is a new course. For this reason, the data displayed below via Unistats is for students studying in another subject area... Learn about: Customer Service, Resource Management, Resort Management...

... with the necessary knowledge and expertise to enter in the luxury service industry through a mix of academic pillars and professional practical experience. The main teaching language is English. The study plan includes a 240 hours module to study a foreign language to choose from Spanish for foreigners, French... Learn about: Russian Language, Customer Service, VIP personalised service...

.... The courses cover all protected rights covered by the Equality Act (2010) and other international legislative drivers and policies including the European Council Directives. With these qualifications individuals may pursue a wide range of roles in human resources, management and customer service as well as roles... Learn about: Customer Service, Cross Cultural management, Cultural markers...

...MGT001Business Management and Leadership (3 credits) MGT002Change and Crisis Management (3 credits) MGT003Customer Service and Relationship... Learn about: Business Administration, IT Project Management, Customer Service...

...Master's Level Crisis Management for Hospitality Enterprises (Core) Customer Service Management (Core) Destination Marketing and Branding (Option... Learn about: Hospitality Management, Crisis Management, Personal Professional...