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Distance and online learning Customer Service courses
- Course
- Online
- Intermediate
- 10h - 1 Year
- Online campus
...The Diploma in Customer Relationship Management (CRM) is designed to help learners build strong customer-focused skills that support business growth, loyalty, and repeat sales. This programme introduces key CRM principles, customer retention strategies, communication techniques, and practical tools... Learn about: Service Management, Customer relationship, Customer Relationship Management...
- Course
- Online
- Different dates available
- 107h
...– Organizational Skills Module Ten – Confidentiality Guidelines Module Eleven – Special Tasks Module Twelve – Wrapping Up Business Writing Module One –... Learn about: Self Esteem & Confidence Building, Admin Support, Customer Service...
- Course
- Online
- Intermediate
- 6h - 1 Year
- Online campus
... current role, move into operations or management, or strengthen your professional profile, this course provides valuable, career-relevant knowledge aligned with modern service industry demands... Learn about: Service Management, Customer Service, Quality management...
- Course
- Online
- Intermediate
- Different dates available
- 30h
- Online campus
...As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices. By enrolling to this course... Learn about: Record Keeping, Difficult Customers, Customer Handling...
- Course
- Online
- Advanced
- Different dates available
- Personal tutor
- Support service
- Online campus
...skills, pronunciation and exam techniques. Our course syllabus is prepared using published resources, regular mock-testing, exam-focused practice and other... Learn about: English Language, Creative Writing, Creative Thinking...
- Course
- Online
- Different dates available
...five questions that I must answer? • What is a brief? • Why is how I brief important? • What goes into a brief?... Learn about: Database training, Sales Training, Professional Practice...
- Course
- Online
- Advanced
- Different dates available
- 28h
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
... in learning marketing applications how to identify problems and create solutions for your marketing needs. You will learn new strategies and techniques appropriate for your brand to promote your products and services to your target market... Learn about: Social Media, Business Administration, Business and Administration...
- Course
- Online
- Different dates available
- 30h - 60 Days
- Delivery of study materials
- Support service
- Online campus
...Our course material is available anywhere you have an Internet connection, so you can work on your new career whenever and wherever you... Learn about: Social Media, Budgetary control, Customer Service...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...tutor marked assignment (TMA), which is submitted and then marked by your tutor. You will not be required to take an external... Learn about: Financial Training, Registration Process, Parental Involvement...
- Course
- Online
- Different dates available
...chain management & its eco-system. Introduction to Supply Chain Management Basic introduction to supply chain management & its eco-system. Introduction... Learn about: Customer Service, Sales Training, Supply and Chain Management...
- Course
- Online
- Different dates available
... service. The course will take you around ten hours to complete. It is up to you how long you take, you can study full or part time, based on your availability and current job status... Learn about: Online Course, Communication Training, CPD Accredited Online Course...
- Course
- Online
- Different dates available
... or administrative skills, therefore, it provides an all-encompassing knowledge of the business environment, management skills, financial operations, customer care skills, and communication skills. These units have been designed to provide learners with the knowledge of how to apply themselves to work and be... Learn about: Business Environment, Skills Communication, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 80h - 1 Year
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people who wish to develop their client practice skills... Learn about: Customer Care, Customer Manager, Relation Management...
- Master
- Online
- Different dates available
- 1 Year
- Support service
- Virtual classes
- Personal tutor
...(2.5 credits) Total Credit for Testing - Self study with tests 10 credits... Learn about: Business Administration, ECommerce Management, Business Analysis...
- Course
- Online
- Advanced
- Different dates available
- Support service
- Delivery of study materials
- Online campus
- Virtual classes
...Diploma Level 3 – Activities Business Writing Module One – Getting Started Module Two – Working with Words Module Three – Constructing Sentences Module... Learn about: Communication Training, MS Excel, Business Writing...
- Course
- Online
- Intermediate
- Different dates available
- 1 Day
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...to ask to create interest, handle objections, and close the sale. During the course you cover: During this interactive, linked and practical telemarketing course... Learn about: Sales Training, Communication Skills, Verbal Skills...
- Course
- Online
- Intermediate
- Different dates available
...Role of a Receptionist Key Skills Functional Grammar and Usage Usage of Capitals Using Nouns Using Pronouns Using Adjectives Using Verbs and Tenses Customer... Learn about: Ms Office, Communication Training, Time management...
- Short course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
...Obviously, the primary goal of the seller plays a big part in deciding which platform ought to be used for best consumer outreach. But each platform has its own nuances... Learn about: Hidden costs, Marketing in general, Media Marketing...
- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
- Delivery of study materials
- Support service
- Virtual classes
- Online campus
...Emagister presents this Medical Secretary course to give you the opportunity to learn from the hand of successful and experienced professionals... Learn about: Accessing Records, Medical Billing, Customer Service...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 120h - 12 Months
...If you want to develop your knowledge of Retail Management so that you can embark on a rewarding career or maybe you are already working in a related field... Learn about: Customer Service, Inventory Management, Value chain...
- Course
- Online
- Different dates available
...Develop skills required in all areas of medical and clinical administration Develop specialist knowledge of medical legislation and terminology Prepare... Learn about: Telephone Skills, Medical training, Record Keeping...
- Course
- Online
- Advanced
- Different dates available
- Online campus
- Support service
- Personal tutor
...Students on this course can expect to receive expert tuition in the most commonly-used language items of the aviation industry. Students can expect... Learn about: Decision Making, Organizational Skills, Telephone Skills...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...the needs of the recipient Overcoming barriers due to physical communication problems The consequences of poor communication Unit 5: Identify Ways of Improving... Learn about: Communication Process, Retail Environment, Customer Service...