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Distance and online learning Customer Service courses
- Course
- Online
- Intermediate
- October
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...plan to make changes in line with current circumstances that will delight new and existing customers... Learn about: Customer Service Post Lockdown, Customers post lockdown, Excellent Customer Care...
- Course
- Online
- Different dates available
..."Course Description Customer Service helps users define who their customers are and understand their needs. The course also enables users to learn the customer service, personal standards and premises standards process; deal with complaints with good tactics, exceed customer expectations and... Learn about: Information Systems management, Information Systems, Management Planning...
- Course
- Online
- Beginner
- Different dates available
...On this customer service course you will gain basics knowledge of customer service. In the key topics of Customer service course you will explore include;developing Personal Vision Statement, Critical Elements of Customer Service, identifying who are your Customers?, Meeting customers' Expectations... Learn about: Problem Solving, Customs and Excise, Customer Care...
- Course
- Online
- Different dates available
...realize they have little or no phone etiquette. Course Curriculum Diploma in Customer Service: Telephone Etiquette Module One – Getting Started 01:00:00... Learn about: Customer Service, Communication Training...
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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- Course
- Online
- Intermediate
- Different dates available
- Support service
- Online campus
- Delivery of study materials
- Virtual classes
... on style and appearance, and the need for hairdressing services is always present. This is fuelled by the general needs of grooming for ladies who want to look good when they leave the city and those who prepare for special events like a wedding. Hairdressing is also one of the most social, creative... Learn about: Hair color, Client schedules, Hair Removal...
... on style and appearance, and the need for hairdressing services is always present. This is fuelled by the general needs of grooming for ladies who want to look good when they leave the city and those who prepare for special events like a wedding. Hairdressing is also one of the most social, creative... Learn about: Hair color, Client schedules, Hair Removal...
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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- Course
- Online
- Different dates available
...school or have been working for years. As an apprenticeship is a work based qualification, applicants should either have an employer who has agreed to support... Learn about: Team Training, Skills and Training, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
...The course will help you get started in customer service and teach you the arts you need to shine your career in the relevant fields. This training course is offered online, which gives you the powers to study at your own pace and in your own time. You can study this course on a full-time or... Learn about: Customer relationship, Transactional Analysis, Right Attitude...
- Course
- Online
- Different dates available
...Start-ups and business people are a mixed bunch. But one thing the winners all have in common Is – the ability to influence others. Capacity to sell their ideas, sell their goods, sell their services. The online course will provide learners with a platform to apply the selling skills needed... Learn about: Lifetime Value, CRM Program, Customer Service...
- Course
- Online
- Different dates available
- Virtual classes
- Delivery of study materials
- Support service
- Online campus
...Organizing Work Using MS Word Opening Working with the Interface Your First Document Basic Editing Tasks Basic Formatting Tasks Formatting Paragraphs Advanced... Learn about: Legal Secretary, Legal services, Legal profession...
- Course
- Online
- Intermediate
- Different dates available
...Module Eight – Organizing Your Binder Module Nine – What Not to Include in the Procedure Guide Module Ten – Share Office Procedure Guide Module Eleven... Learn about: Communication Training, Telephone management, Ms Office...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Day
- Support service
- Virtual classes
- Online campus
- Delivery of study materials
...increases customer loyalty. Delegates will be come experts in delivering excellent customer service levels on the phone and ensure their email skills are highly professional... Learn about: Customer Service...
- NVQ
- Online
...Customer Service BTEC Level 2 Diploma (QCF) LocationOff Site Course Overview Apply Now These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...Course Benefits Full Tutor Support Self paced, no fixed schedules Available to students anywhere in the world... Learn about: Customer care operatives, Sales Techniques, Call Centre...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...A further 30 credits must be achieved by completing a minimum of one unit from each of the four option groups; at least 10 of these 30 credits must be at Level... Learn about: Customer Service, Customer Care, Verbal Communication...
- Course
- Online
- Different dates available
...This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively... Learn about: Customer Service, Email Advertising, Message List...
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Its been good overall, though there were ups and downs but in all it prepares you for a good career.
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- Course
- Online
- Different dates available
- 1 Year
... Diploma course will teach you about the role of agents in the modern business, and how to develop the soft skills required to deal with clients in the most challenging circumstances. The course also takes learners through the differences between electronic and telephone services, and the tools... Learn about: Customer Service...
... Diploma course will teach you about the role of agents in the modern business, and how to develop the soft skills required to deal with clients in the most challenging circumstances. The course also takes learners through the differences between electronic and telephone services, and the tools... Learn about: Customer Service...
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Its been good overall, though there were ups and downs but in all it prepares you for a good career.
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- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
...Emagister presents this Medical Secretary course to give you the opportunity to learn from the hand of successful and experienced professionals... Learn about: Customer Service, Medical training, Occupational Safety...
- Course
- Online
...modern and innovative learning environment, the College is well equipped to ensure that students have the best facilities and resources to help develop... Learn about: Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Support service
- Virtual classes
- Delivery of study materials
... who want to enhance their business communication skills and gain a better understanding of customers’ needs to fast track their career... Learn about: MS Excel, Ms Word, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...with Your Manager Administrative Soft Skills Effective Time Management Tools of the Trade Being an Effective Gatekeeper Organizational Skills Confidentiality... Learn about: Effective Time Management, Legal Secretary, Customer Service...
- Course
- Online
- Advanced
- Different dates available
- Support service
- Virtual classes
- Online campus
- Delivery of study materials
...Diploma Level 3 – Activities Business Writing Module One – Getting Started Module Two – Working with Words Module Three – Constructing Sentences Module... Learn about: Communication Skills, Business Organisation, MS Excel...
- Course
- Online
- Intermediate
- Different dates available
...– Meeting Management Module Six – Tools of the Trade (I) Module Seven – Tools of the Trade (II) Module Eight – Being an Effective Gatekeeper Module Nine... Learn about: Office IT, Personal Assistant, Business Writing...
- NVQ
- Online
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
...The Customer Service course is designed for anyone who wants to create an efficient service culture that builds loyal relationships with their customers and a better environment for the company they work in. Upon successful completion of the course, you will not only be eligible to receive... Learn about: Customer Service, Customer Expectations, MS Excel...