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Classroom-based Customer Service Skills Government Funded
- NVQ
- Broadstairs
- Different dates available
...portfolio of work-based evidence to demonstrate competence. Each candidate is allocated a personal tutor, offering guidance and support through the qualification... Learn about: Customer Care, Customer Service Skills, Call Centre...
- NVQ
- Derby
- Different dates available
...or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments. How is it assessed?... Learn about: Customer Service Skills, Customer Manager, Nationally recognised...
- A Level
- Rhos-on-sea
- Different dates available
...Practical and written assessments/assignments Presentations and demonstrations Portffolios of work Performance and observation  ... Learn about: Customer Service Skills, Skills and Training, Customer Service...
- NVQ
- London
- 18 Months
...The programme will build knowledge and understanding of the main features of payroll to set up and operate payroll systematically and compliant manner... Learn about: Customer Service Skills, Customer Relationship Management, Customer Service...
Similar training in other typologies
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...next 3 facilitators skills9) Developing action plans10) Reviewing progress against anticipated outcomes11) Ensuring the momentum caused by a successful... Learn about: Customer Manager, Customer Service Skills, Customer satisfaction...
- Short course
- Liverpoolandanother venue.
- Liverpool
- Beginner
- Different dates available
...the new SIA top up training, book today... Learn about: SIA Training, Customer Service Skills, Security Officer...
- Course
- Worcester
...Course overview Do you dream of owning or own beauty salon? Would you like to learn how to give a manicure and pedicure? And learn excellent customer service skills?... Learn about: Customer Service Skills, Customer Service...
- Postgraduate
- Biloela (Australia)
- Different dates available
...Dates See availabilities Hours of Study Career Opportunities On successful completion of the full qualification, students will be eligible to be employed... Learn about: Customer Service, Customer Service Skills...
- Course
- Dungannon
...resource allocation skills and objective setting. The Diploma in Hospitality Supervision and Leadership will promote employability in a wide range of roles including... Learn about: Skills and Training, Team Training, Food Preparation...
- Short course
- Edinburgh
- Intermediate
- 03 Jun 2024
...Suitable for: Anyone who works in a front line customer service position and who would like to improve their skills, confidence and overall success in carrying out their... Learn about: Building Rapport, Customer Service, Selling skills...
- Course
- Colchester
- Different dates available
...They will need to be committed to their study and be responsible for their own learning. It is necessary to attend an interview with the Work Based Learning... Learn about: Customer Service Skills, Customer Service, Team Training...
- Course
- St Helens
- Advanced
- September
...and tourism Retail travel operations Work experience in the travel and tourism sector UK visitor attractions Entertainment for holidaymakers Working... Learn about: Customer Service Skills, Customer Service, Responsible Tourism...
- Course
- Bridgwaterand3 other venues
- Taunton, Frome, Yeovil
- Different dates available
...Due to the varied nature of the customer service industry there are many job roles that apply to customer service intermediate apprentices. These... Learn about: Team Training, Customer Service, Customer Service Skills...
- Course
- Kamloops (Canada)
- Advanced
- Different dates available
...are to answer questions and resolve problems. Success in this regard depends on the provider’s ability to connect with customers on a personal level... Learn about: Interpersonal Skills, Customer Service Skills, Customer Service...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...12:15 The Science of Questions in Qualification 12:15 - 12:45 Role Play 12:45 - 13:00 General Discussion 13:00 - 14:00 Lunch Break 14:00 - 15:00 Advanced... Learn about: Selling skills, Customer Retention Strategy, Objection Handling...
- Course
- Carmarthen
- Intermediate
- Different dates available
...a score of at least 20 out of 30 in order to... Learn about: Customer Retention, Customer Retention Strategy, Customer Manager...
- Short course
- County Antrim
- Intermediate
- 1 Day
...and identifying passengers with additional needs DEMONSTRATE how to provide assistance for passengers and obtaining permission for support and physical contact... Learn about: Road safety, Customer Care, Legal Framework...
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Tasha Barclay is a remarkable trainer. For instance, she made us focus on the subject throughout the 3 long days showing us practical examples.
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Tasha brought her commercial experience to bear, as well as her insight into the key course messages and exam techniques.
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- Course
- Cardiff
- Different dates available
- 2 Days
...to produce a shared understanding of how work processes operate How to conduct task analysis and prioritisation of tasks... Learn about: Team Dynamics, Team Training, Team Building...
...to produce a shared understanding of how work processes operate How to conduct task analysis and prioritisation of tasks... Learn about: Team Dynamics, Team Training, Team Building...
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Tasha Barclay is a remarkable trainer. For instance, she made us focus on the subject throughout the 3 long days showing us practical examples.
← | → see all
-
Tasha brought her commercial experience to bear, as well as her insight into the key course messages and exam techniques.
← | → see all
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
...and how to coordinate the base requirements for a CRM undertaking. -The terms and benefits of CRM on a company’s bottom line -Analyse the different components... Learn about: Customer relationship, Customer Care, CRM Programs...
- Short course
- Belfast City
- Beginner
- Different dates available
...to make the most effective use of time available for negotiation preparation Listen carefully and use the best questioning techniques to gain the right... Learn about: Negotiation Skills, Customer Care, Confidence Training...