The Marketing Menu courses

...This course is designed to give you the skills and techniques you need to become a well-paid telemarketing professional, working from home or a call centre...

...PR is an essential tool in the lives of any organisation which wants to present its best side. PR is a skill which can open doors, earn you a rewarding income...

...Course content/syllabus: · What is Marketing? · Identifying customers and meeting their perceived needs · Measuring profitability · Market research techniques...

...practical skills to achieve improved results. This course helps the participant to understand the steps taken in a successful sales process...

...This course explains the processes which make up a successful sale. The techniques can be applied in any sector where persuasion and exchange are involved...

...with exercises, hints and tips, and lots of practical information, gained from our 25 years' experience in marketing and training, to help you learn Course content/syllabus...

...This course will help you consider the relevant areas, and increase your chance of success. Suitable for: Anyone starting up or running their own business...

...Negotiating to Win, Telesales, Professional Networking at Seminars, and Marketing for Success...

...Sales professionals Advanced Selling Skills Benefits of attending : · High quality training by experienced sales professional · Practical exercises...

...· High quality training by experienced sales professional · Practical exercises to support the learning process · Training can be geared to your individual...

...Business professionals Business professionals Professional Networking at Seminars Benefits of attending : · High quality training by experienced sales...

...what makes a better deal.. To enable delegates to improve their sales results. Suitable for: Car sales professionals Car sales professionals Professional...

...Benefits of attending : · High quality training by experienced telesales professional · Practical exercises to support the learning process · Training...

...and hold it · The importance of the first 15 seconds · Keys words and phrases · Identifying customers' needs · Overcoming the barriers to communication...

...all day long · Three ways to calm down difficult customers · What to do when the customer is wrong, but believes he is right · Ways to recognise and handle...

...well · Recognise danger signals, and cope with difficult people · Use the right words on every occasion · Make the technology work for you, not against...

...It can also be run as part of a series, together with Effective Communications, Positive Customer Care and Presenting with Confidence...

...which need to be covered. It can also be run as part of a series, together with Effective Communications, Advanced Selling Skills and Assertiveness in Action...

...· Practical exercises to support the learning process · Training can be geared to your individual organisation's situation Outline of programme...

...This course normally operates as a 1 or 2-day course, depending on the depth required and issues which need to be covered. It can also be run as part of a series...