The Marketing Menu courses

...You will develop a call structure which you can apply to thousands of commercial applications. Suitable for: Call centres and telemarketing operations...

...or position you as the industry expert Insight into Public Relations The course comprises six Units, with exercises, hints and tips, and lots of practical information...

...Course content/syllabus: · What is Marketing? · Identifying customers and meeting their perceived needs · Measuring profitability · Market research techniques...

...and how to apply proven techniques to increase your profits. Course content/syllabus: · The SMART way to set objectives · What happens to make a sale...

...This course explains the processes which make up a successful sale. The techniques can be applied in any sector where persuasion and exchange are involved...

...· Assertiveness techniques which help you retain your self-esteem...

...people and place · Developing your marketing strategy · Turning prospects into customers · Bringing it all together · Looking to the future...

...· High quality training by experienced sales professional · Practical exercises to support the learning process · Training can be geared to your individual...

...support the learning process · Training can be geared to your individual organisation's situation Outline of programme: · Sales strategy techniques · Unique...

...This course normally operates as a 1 or 2-day course, depending on the depth required and issues which need to be covered. It can also be run as part of a series...

...to identify the best networking techniques in different situations.. To develop delegates' skills in networking and working the room.. To help delegates...

...To understand the sales process when selling cars.. To develop delegates' skills in dealing with knowledgeable consumers.. To help delegates understand...

...Benefits of attending : · High quality training by experienced telesales professional · Practical exercises to support the learning process · Training...

...Telemarketing professionals Every Call Counts Benefits of attending : · High quality training by experienced sales professional · Practical exercises...

...who display difficult behaviour.. To help delegates cope with pressure from demanding customers. Suitable for: Professionals who want to increase their...

...It is everyone's responsibility to get it right. On this workshop, delegates will learn how to: · Present the right image for the company · Create a lasting...

...It can also be run as part of a series, together with Effective Communications, Positive Customer Care and Presenting with Confidence...

...This course is designed to enable delegates to produce and deliver lively and informative presentations with confidence. On this workshop, delegates will learn how...

...· build rapport through telephone contacts · give meaningful presentations · find ways to make technology your ally Note: On this workshop, delegates are...

...organisation's situation Outline of programme: · What is meant by "managing", and how most of us do it, every day · How organisations and structures work...