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Classroom-based Customer Service Skills NVQ
- NVQ
- Broadstairs
- Different dates available
...and carrying out assessment on the employer's premises. Qualification Aims The NVQ programme will include the following units: type="disc". Health... Learn about: Call Centre, Customer Care, Customer Service Skills...
- NVQ
- Derby
- Different dates available
...or intend to deal, with customers on a daily basis as part of their job role and is applicable to a variety of work environments. How is it assessed?... Learn about: Customer Service Skills, Customer Manager, Customer Care...
- NVQ
- London
- 18 Months
...taxation technician standard as given below: Knowledge – Business and Customer Awareness, Payroll (obtain familiarity, knowledge and an understanding... Learn about: Customer Relationship Management, Customer Service, Customer Service Skills...
Similar training in other typologies
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...12:45 - 13:45 Lunch 13:45 - 14:30 The Facilitators Toolkit (Part 2)(An insight into the next 4 skills required of an Accomplished Facilitator:1)... Learn about: Customer Service Skills, Customer Manager, Creative techniques...
- Short course
- Liverpoolandanother venue.
- Liverpool
- Beginner
- Different dates available
...The SIA (Security Industry Authority) are the regulating body of the security industry, regulating security companies and individuals working in the security industry... Learn about: Security Management, Customer Service Skills, Security guard...
- Course
- Worcester
...You will be assessed through a range of assignments and practical observations. What can I do next Successful completion of this course will allow... Learn about: Customer Service, Customer Service Skills...
- Postgraduate
- Biloela (Australia)
- Different dates available
...Electives Market the small business (BSBSMB403) Provide facial treatments and skin care recommendations (SHBBFAS002) Provide female intimate waxing services (SHBBHRS002)... Learn about: Customer Service Skills, Customer Service...
- Course
- Dungannon
...The Diploma in Hospitality Supervision and Leadership will help learners to develop the skills and abilities needed to become a supervisor or team leader... Learn about: Customer Service, Team Leader, Skills and Training...
- Short course
- Edinburgh
- Intermediate
- 03 Jun 2024
...It will also allow you to consider ways of enhancing customer focus and improving the quality of customer service... Learn about: Problem Solving, Customer Service, Complaint Handling...
- Course
- Colchester
- Different dates available
...Admissions Colchester Institute Sheepen Road Colchester CO3 3LL Admissions The College at Braintree Church Lane Braintree CM7 5SN If you are currently at school... Learn about: Skills and Training, Customer Service Skills, Team Training...
- Course
- St Helens
- Advanced
- September
...destinations and visitor attractions, understanding how they are managed. You will also undertake interesting trips and hear from experienced guest speakers... Learn about: Travel and Tourism, Customer Service Skills, Travel Tourism...
- Course
- Bridgwaterand3 other venues
- Taunton, Frome, Yeovil
- Different dates available
...need to up skill their current workforce and recruit new staff. Customer service apprenticeships have a major role to play in this by helping employers... Learn about: Customer Service, Team Training, Customer Service Skills...
- A Level
- Rhos-on-sea
- Different dates available
...classroom Theoretical work and portfolio building MOODLE (Virtual Learning Environment) Assessment: The programme will be assessed through a blend of the following... Learn about: Customer Service Skills, Skills and Training, Customer Service...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...10:15 Task 10:15 - 10:45 Personal SWOT 10:45 - 11:00 Coffee break 11:00 - 11:30 Five Reasons For a Customer Not to Buy Your Product 11:30 - 12:15 The Science... Learn about: Selling skills, Customer relationship, Customer Care...
- Course
- Kamloops (Canada)
- Advanced
- Different dates available
...Co-op eligibility will be based on grades (which must be an average of 70% or better during the class components), classroom attendance, academic performance... Learn about: Customer Service, Customer Service Skills, Interpersonal Skills...
- Course
- Carmarthen
- Intermediate
- Different dates available
...telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations... Learn about: Customer Retention Strategy, Customer Manager, Customer relationship...
- Short course
- County Antrim
- Intermediate
- 1 Day
...IDENTIFY customer expectations and levels of service required . DEFINE the Barriers to Good Service, Service Failure and Dealing with enquiries and complaints... Learn about: Disability Care, Road safety, Wheelchair Users...
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Tasha Barclay is a remarkable trainer. For instance, she made us focus on the subject throughout the 3 long days showing us practical examples.
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Tasha brought her commercial experience to bear, as well as her insight into the key course messages and exam techniques.
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- Course
- Cardiff
- Different dates available
- 2 Days
...Course Objectives The Knowledge Academy Change Simulation 2 day course covers the following topics: Introduction Customer’s Needs Internal Customer Relations... Learn about: Team Training, Team management, Customer Manager...
...Course Objectives The Knowledge Academy Change Simulation 2 day course covers the following topics: Introduction Customer’s Needs Internal Customer Relations... Learn about: Team Training, Team management, Customer Manager...
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Tasha Barclay is a remarkable trainer. For instance, she made us focus on the subject throughout the 3 long days showing us practical examples.
← | → see all
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Tasha brought her commercial experience to bear, as well as her insight into the key course messages and exam techniques.
← | → see all
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
...are needed to meet the requirements, and then defining the products that support the selection. Considerations in Tool Selection This session will... Learn about: Customer Retention, Customer Care, Customer Service...
- Short course
- Belfast City
- Beginner
- Different dates available
...information The methods of persuasion and how to strive for win-win agreements Develop a confident negotiating style to deflect tough tactics How to close... Learn about: Confidence Training, Negotiation Skills, Improve Communication...