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Classroom-based Customer Management NVQ in West Yorkshire
- NVQ
- Alton, Hampshire
- 8 Months
...Level: This is an NVQ Level 3 course. What is the Customer Service NVQ course? This is a nationally recognised qualification and is aimed at people who will be delivering and managing service and will be accountable in the area of practice. Candidates will be working without direct supervision...
- NVQ
- Alton, Hampshire
- 8 Months
...Level: This is an NVQ Level 2 course. What is the Customer Service NVQ course? This is a nationally recognised qualification and it is designed to recognise the customer service skills you have in the workplace and to give you credit for the activities you undertake there. Therefore, students...
Similar training and in other locations
- NVQ
- Online
...Customer Service BTEC Level 2 Diploma (QCF) LocationOff Site Course Overview Apply Now These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those who are changing... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... for customer retention to considering tools, marketing plan for attracting customers, you will gain relevant knowledge and competencies that can be implemented to the ever-changing field of customer services. This comprehensive course will put you ahead of the competitions by demonstrating practical... Learn about: Customer Relationship Management, Customer Retention, Customer relationship...
- NVQ
- Online
- Different dates available
- 12 Months
...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Service, Customer Retention, Customer Service Skills...
- NVQ
- Distance Learning
...To gain knowledge and skills on customer service. Suitable for: Designed for staff who are responsible for delivering customer service and who interact directly with the customer, for example sales or retail staff, staff working on service desks, call centre staff...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...The Home Study Courses Include the Following 7 Units:- Unit One - What is Customer Service Excellence? The following topics are covered: Why... Learn about: Quality Systems, Customer Service, Market Research...
- NVQ
- Online
- Different dates available
- 1 Year
... a recognized certification but also have the extensive knowledge and skills to work as an impressive customer service representative with the opportunity to move on to lucrative supervisory and management positions in future... Learn about: Ms Word, Customer Service, Customer Expectations...
- NVQ
- Online
- Different dates available
- 12 Months
...Completing this NCFE Level 3 Certificate in Principles of Customer Service course with us will show that you have a high standard of knowledge and skills to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors... Learn about: Customer Service Delivery, Customer Service Skills, Quality Training...
- NVQ
- Online
...Customer Service BTEC Level 3 Diploma (QCF) LocationOff Site Course Overview Apply Now 10–12 month programme. These qualifications are aimed at individuals who are starting a career in a customer-facing role. They are suitable for all age groups: for those who have just started a job, for those... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...This Advanced Diploma in Customer Service course will teach you everything needs to succeed in this profession. Improving your customer service skills can lead to excellent customer satisfaction, and also an enjoyable experience. In this course, learn to deal with the challenging customers... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
..., directing effective communication, managing stress and achieving customer loyalty are some key topics this course will cover. Moreover, you will discover the reasons behind difficult customer behaviours and emotional responses in dealing with customers. Explore various examples of real-life scenarios...
- NVQ
- Online
- Different dates available
- 1 Year
...The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers... Learn about: Call Centre, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...Telephone etiquette implies being respectful to the person you are talking with, and form a pleasant visual impression over the telephone. Telephone etiquette is essential for representing a company or business. Through this Diploma in Customer Service: Telephone Etiquette course, you will learn... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...Providing excellent customer service is the key to the long-term success of every business. Explore the essential elements of customer service along with the basic needs of customers by taking this Level 2 Certificate in Customer Service course. You will learn how to identify excellent customer... Learn about: MS Excel, Customer Service...
Similar training in other typologies
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Advanced
- March
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Service Skills, Public Sector, Customer Relationship Management...
- Course
- Bradford
- 12 Months
...You will work towards Customer Service NVQ Level 1, dealing with colleagues and customers,filing, using equipment and developing I.T. skills. You will develop personal skills to move forward to further training and employment...
- Vocational qualification
- Halifax
...Apprentices will be employed in a customer service role and attend college one day per week to gain the underpinning skills and knowledge required to deliver effective customer service. There is an extensive range of specialist subjects to choose from which will meet the needs of a wide variety...
- Course
- Bradford
...This course will give you an introduction to excellent customer service with our interactive, 90 min e-learning course. This is ideal for new starters and temporary staff or as a refresher course...
- A Level
- Leeds
- Different dates available
...The aim of this apprenticeship framework is to provide employers in the public, private and not-for-profit sectors with a workforce that has high levels of customer service skills. By developing the knowledge and competencies required, customer service apprentices will be able to contribute... Learn about: Customer Service...