Personal Development courses Northern Ireland

...the different strategies for influencing Use a wider range of influencing styles in appropriate circumstances Select the appropriate strategies for... Learn about: Communication Skills, Decision Making, Presentation Skills...

...skills What are the barriers to interpersonal communication The effect of behaviour on ourselves, other people and our organisation Choosing and making... Learn about: Communication Training, Personal Effectiveness, Confidence Training...

...knowledge required to develop their awareness of Emotional Intelligence and in doing so help them to perform more effectively. Objectives By the end... Learn about: Emotional Intelligence, Relationship Building, Decision Making...

...to contribute in a more professional and effective manner. It will demonstrate the skills and techniques required to get the most out of individuals... Learn about: Communication Skills, Communication Training, Facilitation Skills...

...activity listening in coaching How to re frame thinking to gain a positive outcome How to put it all into practice This course is ideal for anyone... Learn about: Leadership Skills, Coaching Skills, Model of coaching...

...get in the way of successful behaviour Give instructions that are clear and precise and be able to provide the necessary motivation to get your employees... Learn about: Team Training, Barriers of communication, English Language...

...is to equip call centre agents with the skills, information and knowledge to combat the typical challenges experienced in a call centre environment... Learn about: Telephone techniques, Team Training, Call Centre...

...Management What it takes to be a good leader How to explore leadership qualities, values, behaviours and integrity How to create a culture that enables... Learn about: Good leader, Working relationships, Leader skills...

...to ensure high morale and high quality performance. At the end of this programme, each delegate will have looked at the following objectives... Learn about: Performance level, Motivating people, Team Development...

...world and develop the potential of your people Explore verbal and non verbal behaviours Explore the push and pull model of influence Develop the skills... Learn about: Non verbal behaviours, Influencing Skills, Potential of your people...

...Organisations need to be able to use data to help them make timely, accurate and smarter business decisions. They need to consider the value of information... Learn about: Solve Problems, Visual tools, Operational research techniques...

...their aspirations and expectations about their work Set objectives for employees for the coming year in line with company goals Review employees’ performance... Learn about: Team Performance, Managing Performance, Team Training...

...Day One Programme Course objectives and introductions Defining our role and responsibilities Understanding the responsibilities of management Maximising... Learn about: Style of management, Maximising resources, Team Training...

...Work with your manager to build development plans to get everyone into the green zone Develop greater empowerment to help team leaders make the right decisions... Learn about: Call Centre, Team Training, Leadership style...

...Explore your own self awareness – who you think you are, how others see you and who you really are How to build and gain trust and respect Getting into... Learn about: Types of power, Role Director, The Board...

...actions which they will take on their return to work to ensure that appraisal interviewing becomes a positive and on-going process... Learn about: Employee prepare, Appraisal Process, Agreeing realistic...

...of leadership styles to manage individual learning needs Develop greater empowerment to help people make the right decisions and choices Action Planning... Learn about: Team Training, Team Leader, Team Development...

...of a performance review How to give effective feedback; motivational and developmental when required to enhance performance and motivation The manager’s... Learn about: Full potential, Motivational factors, Performance Reviews...

...involved in promoting a product Local Government and Council employees General Public who are seeking to gain confidence when they speak in public... Learn about: Negotiation techniques, Sales Promotion, Public Speaking...

...Test Stress Test Duration/Endurance Test Load Test Introduction to LoadRunner Scripting, Execution, Analysis in Load Runner Scripting using LR VuGen using... Learn about: IT Development...