Spearhead Training courses

...Show your commitment to lifelong learning and continuous professional development The course aims are: Understand the structure and the techniques... Learn about: Opening statements, Marketing Tools, Sales Marketing...

...Show your commitment to lifelong learning and continuous professional development The course aims are: Consider the stages of a customer meeting Understand... Learn about: Providing evidence, Consumer Behaviour, Asking Questions...

...for asking questions Types of questions A customer’s buying criteria Business needs Personal needs Justifying questions Influencing answers Questioning techniques... Learn about: Communication Skills, Personal needs, Questioning Techniques...

...sales person wishing to refresh and update their skills and knowledge. Use this course to: Gain background information about your chosen career Improve... Learn about: Sales Training, Presenting financial justification, Sales presentation techniques...

...update their skills and knowledge. Use this course to: Gain background information about your chosen career Improve promotional opportunities or transition... Learn about: Communication Training, Sales Techniques, Sales Training...

...promotional opportunities or transition to a new profession Help build your CV Develop or fine-tune your knowledge and skills to achieve career progression... Learn about: Sales Strategy, Communication Skills, Common objections and best answers...

...explore trial closing opportunities and learn trial closing methods. You will also learn the questions you can ask to gain commitment and review the... Learn about: Closing the Sale, Gaining commitment, Trial closing...

...Plan for your sales success How to set goals Reviewing the past How to conduct a sales forecast Establishing client categories How many selling days do you really have?... Learn about: Consumer Behaviour, Persuasion Skills, Sales Training...

...& what to do about this Keeping your energy up Improvement... Learn about: Sales Training, Time management, Controlling time...

...key decision makers Key stakeholders and their basis of decision Getting approval from the board Keeping prospect progress records Calculating how likely... Learn about: Sales Promotion, Sales Strategy, Managing Long Sales Cycles...

...Becoming a supervisor for the first time requires a complete change in the way you work. It can be hard to make the transition from team member to supervisor... Learn about: Key responsibilities, Communication Skills, Organisational expectations...

...You will learn how to supervise the work of others by setting and maintaining standards, allocating and monitoring work. If you are an aspiring supervisor... Learn about: How to set standards, Team management, Work allocation...

...key theories so that you understand what motivation is and looks at what you can do to motivate your team members. If you are an aspiring supervisor... Learn about: Communication Skills, Team management, Motivation at work...

...If you are an aspiring supervisor or if you are currently working as a supervisor and need to improve your skills and prove to employers that you... Learn about: Communication Skills, Team Training, Communication Barriers...

...The course looks at how to give feedback effectively to the people you supervise. The course aims are: To help you understand what feedback is and... Learn about: Team management, Feedback skills, Problem Solving...

...The course looks at how to train people on the job. This is an essential skill for supervisors as you are responsible for developing people you supervise... Learn about: GROW coaching, Team management, The basics of learning...

...The course looks at how you can work more effectively with difficult people. This is an essential skill for supervisors as you are responsible for supervising... Learn about: Team Performance, Understanding conflict, Communication Skills...

...What is delegation? Why Supervisors find delegation hard The Benefits of doing it The process to follow when Delegating Deciding What to and what not... Learn about: Team management, Team Bonding, Communication Skills...

...are currently working as a supervisor and need to improve your skills and prove to employers that you have been professionally trained, this is the course for... Learn about: Questioning skills, Communication Skills, Performance ratings...

...You can not stop time, slow it down or speed it up. Yet you must be able to manage your time effectively if you are to be a successful supervisor... Learn about: Communication Skills, Impossible deadlines, Managing time wasters...