Spearhead Training courses

...the factors that make a target customer. An ideal course for those new to sales or looking to develop a career as a professional consultative sales person... Learn about: Decision Makers, Target customer, Sales Techniques...

...In this course the structure and techniques for making initial contact with a customer and securing a sales appointment are covered. An ideal course... Learn about: Marketing Tools, Consumer Behaviour, Sales Training...

...Show your commitment to lifelong learning and continuous professional development The course aims are: Consider the stages of a customer meeting Understand... Learn about: Asking Questions, Communication Skills, Consumer Behaviour...

...for asking questions Types of questions A customer’s buying criteria Business needs Personal needs Justifying questions Influencing answers Questioning techniques... Learn about: Sales Training, Personal needs, Influencing answers...

...Show your commitment to lifelong learning and continuous professional development The summary includes: Sales presentation techniques Items to cover... Learn about: Sales Training, Presenting price, Use of visual aids...

...signals that are typically observed during a customer meeting and how you should react to them. You will also learn about the handshake, seating positions... Learn about: Communication Training, Sales Techniques, Body Language...

...Show your commitment to lifelong learning and continuous professional development The summary includes: Understanding Objections Options for objection... Learn about: Objection Handling, Communication Skills, Dealing with objections...

...Also suitable for the more experienced sales person wishing to refresh and update their skills and knowledge. Use this course to: Gain background information... Learn about: Sales Training, Communication Skills, Closing the Sale...

...about your chosen career Improve promotional opportunities or transition to a new profession Help build your CV Develop or fine-tune your knowledge... Learn about: Sales Promotion, Communication Skills, Sales Training...

...skills to achieve career progression Show your commitment to lifelong learning and continuous professional development The summary includes... Learn about: Time management, Communication Skills, Sales Training...

...it is that you will land the order Professional presentations & proposals... Learn about: Managing Long Sales Cycles, Sales Strategy, Communication Skills...

...position The five functions Organisational expectations Key responsibilities Your team’s expectations Common reasons why new supervisors fail The key competencies... Learn about: Team management, Key responsibilities, Team Development...

...or if you are currently working as a supervisor and need to improve your skills and prove to employers that you have been professionally trained... Learn about: Standards of Performance, Team management, Performance evaluation...

...key theories so that you understand what motivation is and looks at what you can do to motivate your team members. If you are an aspiring supervisor... Learn about: Motivation at work, Team Training, Communication Skills...

...The course looks at how to communicate effectively with the people you supervise. The course aims are: To understand the need for effective communication... Learn about: Team management, Communication Training, Communication Barriers...

...Feedback – What is it? Why it is important to give and get feedback Observing people’s Performance Key Principles for Better Feedback Giving Effective... Learn about: Communication Skills, Team Development, Feedback skills...

...The course looks at how to train people on the job. This is an essential skill for supervisors as you are responsible for developing people you supervise... Learn about: Team Training, Team management, The cycle of training...

...all types of individual. If you are an aspiring supervisor or if you are currently working as a supervisor and need to improve your skills and prove... Learn about: Team Development, Team management, Communication Skills...

...working as a supervisor and need to improve your skills and prove to employers that you have been professionally trained, this is the course for you. The course aims... Learn about: Communication Skills, Team Development, The steps of delegating a task...

...The course looks at how to run an appraisal review meeting – a meeting most supervisors find very difficult. If you are an aspiring supervisor or if you... Learn about: Appraisal Skills, Communication Skills, Performance ratings...