Spearhead Training courses

...Show your commitment to lifelong learning and continuous professional development The course aims are: Understand the structure and the techniques... Learn about: Sales Process, Sales Training, Opening statements...

...sales person wishing to refresh and update their skills and knowledge. Use this course to: Gain background information about your chosen career Improve... Learn about: Customer meeting, Asking Questions, Communication Skills...

...test questions with answers Downloadable post-course exercise Downloadable Key learning points document Downloadable glossary of terms Email support.... Learn about: Sales Questioning Skills, Justifying questions, Sales Strategy...

...An ideal course for those new to sales or looking to develop a career as a professional consultative sales person. Also suitable for the more experienced... Learn about: Consumer Behaviour, Sales Training, Communication Skills...

...seating positions and recommended sales body language and learn how to recognise the three types of buying signals. An ideal course for those new to sales... Learn about: Communication Training, Communication Skills, Sales Training...

...handling Dealing with objections Common objections and best answers Objection handling... Learn about: Sales Strategy, Sales Marketing, Sales Training...

...about your chosen career Improve promotional opportunities or transition to a new profession Help build your CV Develop or fine-tune your knowledge... Learn about: Closing the Sale, Trial closing, Closing checklist...

...Also suitable for the more experienced sales person wishing to refresh and update their skills and knowledge. Use this course to: Gain background information... Learn about: Sales Training, Consumer Behaviour, Communication Skills...

...Why it is so important to manage your time How to balance your time Maximising selling time Controlling time Valuable time management techniques Effective... Learn about: Maximising selling time, Effective Planning, Controlling time...

...ideal course for those new to sales or looking to develop a career as a professional consultative sales person. Also suitable for the more experienced... Learn about: Time management, Communication Skills, Decision Making...

...Becoming a supervisor for the first time requires a complete change in the way you work. It can be hard to make the transition from team member to supervisor... Learn about: Team management, Organisational expectations, Communication Skills...

...You will learn how to supervise the work of others by setting and maintaining standards, allocating and monitoring work. If you are an aspiring supervisor... Learn about: Performance evaluation, How to set standards, Team management...

...key theories so that you understand what motivation is and looks at what you can do to motivate your team members. If you are an aspiring supervisor... Learn about: Team Training, Team Performance, Team management...

...been professionally trained, this is the course for you. In order to achieve results through your team, you must be an effective communicator... Learn about: Communication Barriers, Team Training, Communication Skills...

...it’s important To teach you how to give better feedback To teach you how to receive better feedback from others. Many supervisors find giving feedback... Learn about: Communication Skills, Feedback skills, Constructive Criticism...

...The course aims are: To understand the supervisors’ role in training and developing their team To learn how to train your team on the job and how to coach... Learn about: The cycle of training, The basics of learning, Communication Skills...

...understand conflicts and the costs To learn the stages for resolving difficult people problems at work It includes the following topics: Workplace Relationships... Learn about: Assertiveness Training, Team Performance, Team management...

...working as a supervisor and need to improve your skills and prove to employers that you have been professionally trained, this is the course for you. The course aims... Learn about: The steps of delegating a task, Team Development, Communication Skills...

...reviewing performance Where and When it should be held Structuring the meeting Performance ratings Accurate Assessment of performance Setting better Performance... Learn about: Communication Skills, Questioning skills, Team Development...

...You can not stop time, slow it down or speed it up. Yet you must be able to manage your time effectively if you are to be a successful supervisor... Learn about: Time management, Communication Skills, Impossible deadlines...