Spearhead Training courses

...Show your commitment to lifelong learning and continuous professional development The course aims are: Understand the structure and the techniques... Learn about: Consumer Behaviour, Sales Process, Decision Making...

...up the meeting Reasons for asking questions Providing evidence... Learn about: Consumer Behaviour, Asking Questions, Sales Training...

...of the questions you ask. An ideal course for those new to sales or looking to develop a career as a professional consultative sales person... Learn about: Sales Questioning Skills, Sales Strategy, Sales Training...

...a presentation or proposal Use of visual aids Demonstrating Techniques for presenting price Techniques for presenting financial justification The various... Learn about: Presentation Skills, Sales Presentation, Sales Training...

...and continuous professional development The summary includes: Sales Communication – key aims Receiving information Questioning skills Clarifying skills... Learn about: Communication Skills, Sales Training, Sales Strategy...

...handling Dealing with objections Common objections and best answers Objection handling... Learn about: Understanding Objections, Sales Marketing, Common objections and best answers...

...closing techniques you can use. An ideal course for those new to sales or looking to develop a career as a professional consultative sales person... Learn about: Closing techniques, Gaining commitment, Communication Skills...

...Deciding visit frequency Allocating your time How to develop a territory plan Tips for excellence in territory planning... Learn about: Communication Skills, Sales Training, Persuasion Skills...

...Also suitable for the more experienced sales person wishing to refresh and update their skills and knowledge. Use this course to: Gain background information... Learn about: Maximising selling time, Effective Planning, Improvement tips...

...key decision makers Key stakeholders and their basis of decision Getting approval from the board Keeping prospect progress records Calculating how likely... Learn about: Sales Strategy, Professional Presentations, Managing Long Sales Cycles...

...Becoming a supervisor for the first time requires a complete change in the way you work. It can be hard to make the transition from team member to supervisor... Learn about: Team Development, Team Training, Team Performance...

...You will learn how to supervise the work of others by setting and maintaining standards, allocating and monitoring work. If you are an aspiring supervisor... Learn about: Standards of Performance, Providing Clear Instructions, Communication Skills...

...Supervisors need to learn how to motivate the people in their team to achieve high results. This module looks at motivation. It reviews a number of... Learn about: Motivation at work, Communication Skills, Team Training...

...This module focuses on essential face-to-face communication skills for supervisors. For these reasons, the summary includes the following topics... Learn about: Better Questioning, Active Listening, Team management...

...to their team members a bit of a challenge. It isn't easy to do, but it is vital if you are to maintain the performance of those you supervise... Learn about: Communication Barriers, Constructive Criticism, Problem Solving...

...The course aims are: To understand the supervisors’ role in training and developing their team To learn how to train your team on the job and how to coach... Learn about: Communication Skills, The cycle of training, Team Performance...

...employers that you have been professionally trained, this is the course for you. The course aims are: To learn about the different personality types... Learn about: Communication Skills, Difficult People, Understanding conflict...

...To understand what delegation is and is not. To learn about the barriers to delegation. To learn how to delegate well It includes the following topics... Learn about: Team management, The steps of delegating a task, Communication Skills...

...reviewing performance Where and When it should be held Structuring the meeting Performance ratings Accurate Assessment of performance Setting better Performance... Learn about: Communication Skills, Team Development, Performance ratings...

...You can not stop time, slow it down or speed it up. Yet you must be able to manage your time effectively if you are to be a successful supervisor... Learn about: Communication Skills, Impossible deadlines, Managing time wasters...