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Telephone Skills Courses Essex

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Telephone Techniques Training course in Brentwood

R2 Training
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    • Basingstoke, Guildford, Oxford, Birmingham, Manchester, Bristol, Southampton, Reading, Garforth, Woking, Nottingham ...
  • 1 Day

...and maintain Customer relationships. Introduces the Qualities and Key Skills required for success. Learn how to project the correct image, handle difficult...

£ 200 + VAT

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Outstanding Customer Service Skills - Virtual Training - Online course

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...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service Skills, Customer Service...

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Excellent Customer Care - Incoming Calls - Virtual Training - Online course

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...Keep In Touch, Details) 11:30 - 12:00 Task 2: What Do You Really Want From These Calls? (Setting out your objectives) 12:00 - 12:45 Negotiating Skills... Learn about: Customer Care...

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