Tourism Management courses Stratford-Upon-Avon

...You will study 12 units, each of which will be assessed and graded as a Pass, Merit or Distinction. Course Units · The Hospitality Industry · Customer...

...Travel and Tourism Destinations · Exploring Customer Service in Travel and Tourism Specialist Units: · Exploring Marketing in Travel and Tourism · European...

...of travel and tourism · The UK as a destination · Customer service in travel and tourism Specialist Units include: · Retail travel operations · Marketing...

...is based on 2 days of study each week. The course is designed for those already in employment or school and college leavers who do not have a higher education qualification...

...Progression within employment to middle and senior management posts will be enhanced by the knowledge, skills and qualification gained within the programme...

...merit or distinction. Typical areas of study: · The hospitality industry · Customer care in hospitality · Health, safety and security in the Hospitality...

...Typical areas of study: · The Hospitality Industry · Customer Care in Hospitality · Health, Safety and Security in the Hospitality Industry · Hospitality...

...Delegates will have a greater understanding of what their customers want and how to meet their customers' expectations in this competitive industry...

...· Clean Carpets and Soft Furnishings Technical Certificate: Award in Hospitality & Catering Principles Key Skills: Application of Number Level 1 Communications...

...will also involve the completion of: · Functional skills in English, ICT and Mathematics · Work experience (minimum of ten days) · Personal learning and...

...be fully involved in the training and assessment of students on this course. The course combines both theoretical and practical aspects of Reception...

...service and clear meeting and conference rooms · Maintain housekeeping supplies · Clean and protect floors · Clean carpets and soft furnishings · Provide...

...linen and the correct glassware · Opening and pouring different styles of wine · Styles of service Duration Half day Tuition Fees(Cost) £99...

...Mandatory Units - Group A: · Contribute to the control of resources · Provide Leadership for your team · Lead a team to improve customer service · Maintain the health...

...test that has 40 multiple choice (two option) questions. The learner will need to select the correct answers and the pass mark is 80%. The test will be marked by City & Guilds...

...learning opportunities for colleagues · Supervise vending services · Supervise off-site food delivery services · Supervise linen services · Supervise cellar...

...to study that unit. Further Opportunities · Level 2 Professional Catering Studies · Another Level 1 course if appropriate · Apprenticeships · Employment...

...including verbal and non-verbal communications · Identify the techniques used to handle customer complaints appropriately within the hospitality sector... Learn about: Customer Service...