Sales and Marketing training

...Fail to handle and acknowledge your customers complaints and you could push them in to the arms of your competitors. Book a place on our Handling Difficult...

...and IR Completely tailored training and coaching to help you achieve your IR objectives. Whether you are meeting shareholders, analysts or prospective investors... Learn about: Private equity, Presentation Skills, Senior Management...

...or guidance. Compliance provides a company with its ‘ license to operate, but high-quality systems of governance lead to better-run companies which create... Learn about: Risk and Crisis Management, Corporate Governance, Compliance Management...

...We do this through a mix of seminar and practical case exercises. This course focuses on how to use the core channels more effectively. It is not designed... Learn about: Media Studies, Media Marketing, Media Advertising...

...skills to dressing for the camera. Our clients feel more confident and able to get the most from an interview. Suitable for: Anyone is business who...

...Financial Roadshow Preparation Training Completely tailored training to ensure your roadshow is successful. We help your roadshow team come away confident... Learn about: Presentation Polishing, Presentation Skills, Investor Relations...

...an understanding of all means of communication by which those publics can be reached Public Relations Guided learning hours 30 hours Aims and Objectives...

...Using their own customers as case studies, participants establish how ‘best practice’ principles can be applied to managing their own key accounts whilst... Learn about: Account relationship, Account management role, Account plan...

...Apply basic strategies to increase understanding of the commissioners requirements. Identify the expertise & resources needed to tender. Develop a project...

...enable you to develop a better understanding of what your customers need from you, and how to meet those requirements. Suitable for: All those in customer-facing...

...learning hours 30 hours Aims and Objectives This unit aims to provide you with a knowledge and understanding of the function of advertising within the marketing...

...This practical SEM course will take you through setting goals, budgeting, keyword research, planning and measurement across PPC and SEO. The result... Learn about: Planning Search, Google AdWords, Social Media...

...Identify your own role in de-escalating customer complaints. Filter and understand customer concerns. Explain the importance and implications of treating customers as individuals...

...Developing behavioural flexibility. Sharing information. Influencing and persuading others. Managing difficult situations. Suitable for: 16 years old and above...

...learning hours 30 hours Aims and Objectives This unit aims to provide you with a knowledge and understanding of the function of different media within...

...Delegates will learn how to gain quick wins for their business by applying test and learn methodology to their paid search advertising and learn about... Learn about: B2B Markets, Advertising and Marketing, B2C Markets...

...Demonstrate how to structure your text. Discover how to match your style to your message. Discover how to play with words. Write powerful headlines...

...indirectly with customers either on the phone or in person All staff who work directly or indirectly with customers either on the phone or in person Customer...

...the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face. At the... Learn about: Customer satisfaction, Customer Service, Customer Care...

...methodology and culture which can deliver huge and real uplifts in conversion rate, sales revenue and profitability. This course is designed for ecommerce... Learn about: Digital Editing, Digital Analytics, Digital Marketing...