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Telephone Skills training
- Training
- Online
- Beginner
- Different dates available
...you’ll discover the importance and necessity of diversity and ethics within counselling skills. Ensuring that people feel comfortable and safe to express themselves... Learn about: Counselling interactions, Body Language...
- Training
- Londonandanother venue.
- London
...put excitement in your voice, and enthuse a positive winning attitude that will give customers every confidence in you Gauge how to confidently ask questions...
- Training
- Inhouse
- Different dates available
...Build your skills to perform essential customer rapport building actions Listening to Your Customers: Learn how to effectively listen to your customers... Learn about: Conflict Resolution, Difficult People, Communication Skills...
- Training
- Londonandanother venue.
- London
...creating your firm’s crucial 1st impression to customers and “YOU DON’T GET A 2ND CHANCE TO CREATE THAT ALL-IMPORTANT 1ST IMPRESSION!” Who should attend...
- Training
- Inhouse
...powerful marketing tool is sitting on your desk Put more muscle into your telemarketing arm by attending this practical and productive training course...
- Training
- Londonandanother venue.
- London
...Proper Planning Prevents Particularly Poor Performance! Working to achieve Goals and meet Targets Selling the Appointment by Telephone - The Steps...
- Training
- Inhouse
...or who manages a Client-facing team. Client Service Essentials How to turn clients into positive advocates for your firm! When your product or service...
- Training
- Inhouse
...Anyone who interacts with customers either face to face or by telephone, or who manages such a team. Customer Care and Service This enjoyable training day will include...
- Training
- Londonandanother venue.
- London
...powerful marketing tool is sitting on your desk Put more muscle into your telemarketing arm by attending this practical and productive training course...
- Training
- Londonandanother venue.
- London
...or who manages a Client-facing team. Client Service Essentials How to turn clients into positive advocates for your firm! When your product or service...
- Training
- Londonandanother venue.
- London
...Anyone who interacts with customers either face to face or by telephone, or who manages such a team. Customer Care and Service This enjoyable training day will include...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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- Training
- London
- 1 Day
...and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned can equally be applied...
...and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned can equally be applied...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
← | →
- Training
- London
- Advanced
- 1 Day
...The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help each delegate... Learn about: Telephone Etiquette, Sales Process, Gathering Information...