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Telephone Skills Courses Lancashire
- Training
- Manchesterand12 other venues
- Basingstoke, Guildford, Oxford, Birmingham, Bristol, Southampton, Reading, Garforth, Woking, Brentwood, Nottingham ...
- 1 Day
...To demonstrate why Telephone Technique is so important. To show the importance of the Qualities and Key Skills needed for success. To illustrate how to develop the correct Attitude and Image. To illustrate why excellent Customer Service is important. To show how to use the Telephone effectively...
- Short course
- Northern Manchester
- Intermediate
- Different dates available
- 1 Day
...If you are in telesales then you should attend this powerful one-day course. If you want the skills and confidence to outsell your competitors and make sure you turn your phone calls into sales calls. Then this is for... Learn about: Handle Objections, Listening Skills, Convincing dialogues...
- Short course
- Bolton
- 1 Day
...To enhance delegates telephone skills. It addresses how to confidently and effectively communicate using the telephone, to become a well organized competent professional using the telephone. To understand the difference between face to face and voice communication. Understand the need for clear...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
...24/7 Access to the LMS ( Learning Management System ) Easy to understand quality e-learning study materials The benefit of applying for NUS extra Discount... Learn about: Call Centre, Sales Process, Sales Techniques...
- Course
- Online
- Different dates available
...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...
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