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Telephone Skills Courses Lancashire
- Training
- Manchesterand12 other venues
- Basingstoke, Guildford, Oxford, Birmingham, Bristol, Southampton, Reading, Garforth, Woking, Brentwood, Nottingham ...
- 1 Day
...To demonstrate why Telephone Technique is so important. To show the importance of the Qualities and Key Skills needed for success. To illustrate how to develop the correct Attitude and Image. To illustrate why excellent Customer Service is important. To show how to use the Telephone effectively...
- Short course
- Northern Manchester
- Intermediate
- Different dates available
- 1 Day
...If you are in telesales then you should attend this powerful one-day course. If you want the skills and confidence to outsell your competitors and make sure you turn your phone calls into sales calls. Then this is for... Learn about: Convincing dialogues, Listening Skills, Action plan...
- Short course
- Bolton
- 1 Day
...To enhance delegates telephone skills. It addresses how to confidently and effectively communicate using the telephone, to become a well organized competent professional using the telephone. To understand the difference between face to face and voice communication. Understand the need for clear...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... interesting and want to explore the answers, then enrol now, and you will surely enjoy this Helpdesk Support Training Course. This training program intends at providing you with an overview of the standard knowledge and skills required to assist an individual seeking help for troubleshooting technical issues... Learn about: Sales by Phone, Communication techniques, Cold and Warm Calls...
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