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A Level Customer Management
- A Level
- Doncaster
- Different dates available
...is the aim of this unit to develop your knowledge of customer service principles and how customer needs and expectations are formed. The Customer Service... Learn about: Customer Service, Skills and Training...
- A Level
- Sketty
- Different dates available
...Certificate in Housing Practice Up to 70% Fundaing available. (Eligibility criteria applies). Course Delivery: The course consists of 4 mandatory units...
- A Level
- Doncaster
- Different dates available
...This course is a great introduction to working in a retail or customer service environment whether you would like an introduction to the fundamentals... Learn about: Customer Service, Skills and Training...
- A Level
- Sketty
- Different dates available
...problems managing budgets planning change for team Progression Opportunities: It allows candidates to progress into a more senior role or to the following Management qualifications... Learn about: Business and Administration, Team Training, Business Administration...
Similar training in other typologies
- Short course
- Online
- Intermediate
- Different dates available
...meet and exceed customer expectations Through the Customers' Eyes - Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 The... Learn about: Sales Training, Communication Training...
- Course
- Online
- Different dates available
- 14h
...If you need to improve your customer service skills, then this course will help you with that significantly. You will know how your attitude affects customer... Learn about: Customer Service Providers, Services marketing, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Relationship Marketing, Customer Service Skills, Customer Manager...
- Course
- Online
- Intermediate
- Different dates available
...and decision-making. Practical examples and case studies help learners understand how to lead teams, improve productivity, and foster a positive work culture... Learn about: People Management, Performance Management, Team Training...
- Short course
- Online
- Different dates available
...and ideas to make most effective use of marketing support/materials Understand the importance of relationship marketing and the life time value of customers... Learn about: Marketing Practices, Marketing Communications, Relationship Marketing...
- Course
- Online
- Different dates available
...skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service...
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Great experience working with vetrans. I enjoyed my time and there was never a dull moment.
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People were great, so was the mission, they couldn't enjoy more, their work is extremely gratifying.
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They offered amazing programs and professional support offered was great. I enjoyed my time in all.
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- Course
- London
- 2 Days
...and understand its importance to the organisation. You will also learn some simple, reliable and effective coping strategies and techniques for dealing...
...and understand its importance to the organisation. You will also learn some simple, reliable and effective coping strategies and techniques for dealing...
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Great experience working with vetrans. I enjoyed my time and there was never a dull moment.
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People were great, so was the mission, they couldn't enjoy more, their work is extremely gratifying.
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They offered amazing programs and professional support offered was great. I enjoyed my time in all.
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Supportive people and amazing learning experience was offered at the University of Phoenix.
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Great learning resources, people were helpful, I had a nice time and thanks for everything.
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Great services were offered.
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- Course
- Online
- Different dates available
...¿ COURSE TITLE COURSE ID Core courses Our curriculum is designed to help you prepare for the competitive job market with relevant knowledge and in-demand skills... Learn about: Operations Management, Hospitality Management, Decision Making...
...¿ COURSE TITLE COURSE ID Core courses Our curriculum is designed to help you prepare for the competitive job market with relevant knowledge and in-demand skills... Learn about: Operations Management, Hospitality Management, Decision Making...
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Supportive people and amazing learning experience was offered at the University of Phoenix.
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Great learning resources, people were helpful, I had a nice time and thanks for everything.
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Great services were offered.
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We received excellent training from Will. He was clear, informative and made it very easy to take in all the requirements we had for our training. He kept us motivated & engaged and we would highly recommend this training to any organisation.
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I was impressed with the course content and the trainer's knowledge. Really enjoyed the course and can't wait to get going with it all. I would definately reccomend this course to others. Even if you think you know how to use it there are many helpful hints.
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I had no idea that ACT! could be so powerful, and so this course was something of a revellation to me. The course moved at a steady pace and the trainer made an extra effort to ensure that there was value for everyone. It was enjoyable, informative and I would recommend it to anyone that wants to really understand what ACT! can do for your business. At £170 it was also good value for money.
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- Short course
- Redbournandanother venue.
- Burton Upon Trent
- 1 Day
...as well as existing users who wish to enhance their skills and understanding of the application. Our courses are delivered in 2 sessions. The first...
...as well as existing users who wish to enhance their skills and understanding of the application. Our courses are delivered in 2 sessions. The first...
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We received excellent training from Will. He was clear, informative and made it very easy to take in all the requirements we had for our training. He kept us motivated & engaged and we would highly recommend this training to any organisation.
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I was impressed with the course content and the trainer's knowledge. Really enjoyed the course and can't wait to get going with it all. I would definately reccomend this course to others. Even if you think you know how to use it there are many helpful hints.
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I had no idea that ACT! could be so powerful, and so this course was something of a revellation to me. The course moved at a steady pace and the trainer made an extra effort to ensure that there was value for everyone. It was enjoyable, informative and I would recommend it to anyone that wants to really understand what ACT! can do for your business. At £170 it was also good value for money.
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- Course
- Online
- Intermediate
- Different dates available
...understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges... Learn about: Negotiation techniques, Telephone techniques, Communication Skills...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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- Course
- Online
- Different dates available
- 18 Months
...or challenging customer service situations. You’ll learn how to: communicate effectively over email with colleagues and clients, as well as how to increase... Learn about: Customer Service...
...or challenging customer service situations. You’ll learn how to: communicate effectively over email with colleagues and clients, as well as how to increase... Learn about: Customer Service...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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The union should improve their social activities.
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- Course
- Leicester
...Optional Course Progression : Particiapnts may choose to move onto NVQ 3 in Customer Service Careers Progression : Participants will be qualified at level...
...Optional Course Progression : Particiapnts may choose to move onto NVQ 3 in Customer Service Careers Progression : Participants will be qualified at level...
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The union should improve their social activities.
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I recently completed the Customer Service Level 3 with Distinctive Training. I would like to start by saying that I am so grateful to Distinctive Training for giving me this opportunity and broadening my horizons, allowing and helping me to begin this journey of realising my academic potential. I have truly enjoyed the course and I am about to get a full-time job thanks to this qualification. It has been very importante for me.
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During the whole course I had the support of a training assessor. I also had some visits to workplaces.
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- Short course
- Inhouse
...well as investigate areas for improvement. Assessment: All candidates are assessed on the job using a range of methods including; observation...
...well as investigate areas for improvement. Assessment: All candidates are assessed on the job using a range of methods including; observation...
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I recently completed the Customer Service Level 3 with Distinctive Training. I would like to start by saying that I am so grateful to Distinctive Training for giving me this opportunity and broadening my horizons, allowing and helping me to begin this journey of realising my academic potential. I have truly enjoyed the course and I am about to get a full-time job thanks to this qualification. It has been very importante for me.
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During the whole course I had the support of a training assessor. I also had some visits to workplaces.
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Its been good overall, though there were ups and downs but in all it prepares you for a good career.
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- Course
- Online
- Different dates available
- 1 Year
...Individuals who need to earn a qualification in customer services help them complete a career change.. The Customer Service Diploma course will teach... Learn about: Customer Service...
...Individuals who need to earn a qualification in customer services help them complete a career change.. The Customer Service Diploma course will teach... Learn about: Customer Service...
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Its been good overall, though there were ups and downs but in all it prepares you for a good career.
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- NVQ
- Distance Learning
...Service This qualification will allow staff in customer focused workplaces to obtain a relevant qualification. Mandatory Units Prepare yourself to deliver...
- Short course
- Distance Learning
...wish to gain an understanding of principles and practice of Customer Relations. No prior knowledge is required. The course consists of the modules listed below...