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Assertiveness skills courses
- Course
- Online
- Beginner
- Different dates available
...Do you want to improve your customer service skills & want to make your customers happy? Do you want to exceed customer expectations and want to create clients who spread words about your business? If yes, then enroll now and benefit from this course. This Customer Service course teaches the basics... Learn about: Customer Relationship Management, Personal Trainer, Customer Manager...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... people, shaping organisational direction, and applying leadership tools in real workplace situations. Whether you want to improve your management style, support team development, or enhance your CV with sought-after leadership skills, this course provides the knowledge needed to make a meaningful impact... Learn about: Inspiration and Leadership, Team Training, Assertiveness Training...
- Short course
- Online
- Different dates available
..." Influencing Skills - Timetable 09.30 - 10.00 Coffee, course objectives and introductions 10.00 - 11.00 Communication Skills - The Basics... Learn about: Communication design, Communication Training, Communication Skills...
- Short course
- Glasgow City
- Beginner
- 1 Day
...Transform your self-confidence and assertiveness at work. Suitable for: Anyone who wishes to improve their ability to assert themselves in their workplace...
- Course
- Bournemouth
- 1 Day
... & helpful Assertiveness course will provide you with the skills & self esteem that are essential for enabling you to communicate more confidently...
- Short course
- Inhouse
- 1 Day
...To provide an understanding of the meaning and relevance of assertive behaviour. Suitable for: Members of staff at junior to middle levels in their organisation who need to develop their assertiveness skills in order to maximise effectiveness...
- Short course
- Londonandanother venue.
- Manchester
- Beginner
- 1 Day
...Assertiveness is good for you and it's good for your organisation too. Assertive people are able to bring their best ideas to work. If they spot something going wrong, they've got the confidence to ask questions. They are curious about and respectful of others. All this builds great working... Learn about: Personal Effectiveness, Body Language, Assertive Behaviour...
- Vocational qualification
- Broadstairs
- Different dates available
...This short awareness session will look at how to gain co-operation and improve relationship with others. It will help to improve self esteem and confidence and will look at strategies on how to be assertive through communication and body language. You will be practising on how to assert yourself... Learn about: Confidence Training, Influencing Skills, Communication Training...
- Short course
- Hammersmith and Fulham
- 1 Day
...Understand the principles and benefits of assertive communication, know how to improve their personal effectiveness when communicating in everyday situations. Suitable for anyone who needs to communicate better...
- Short course
- Kidderminster
- 1 Day
...To provide an understanding of the meaning and relevance of assertive behaviour. Suitable for: Members of staff at junior to middle levels in their organisation who need to develop their assertiveness skills in order to maximise effectiveness...
- Training
- Coventry
- 1 Day
... behaviour. Handle difficult people in a positive manner. Understand the use of feedback to check effectiveness of communication. Suitable for: Delegates will learn the essential skill of communication and how to use their style to influence others, remain in control and develop self confidence when managing...
- Short course
- Online
- Beginner
- Different dates available
...This course aims to increase understanding of negotiation skills. It includes information on recognising opportunities to negotiate, win/win situations and communication... Learn about: Negotiation Skills, Personal Development, Sales Training...
- Course
- London-city
...Do you find yourself in situations where you feel intimidated, unable to speak up or when you do, you are not listened to? Do you find that you are always saying 'yes', when you really mean to say 'no'? This one-day rapid development workshop will give you the critical skills you need to build... Learn about: Assertiveness Training, Assertive Behaviour...
- Short course
- Inhouse
- 1 Day
... effectively and make "fair" deals. Participate in many educational and entertaining exercises to learn the skills quickly. Suitable for: Anyone...
- Course
- Distance Learning
- 2 Days
...Communication Skills These two-day workshops (12 hours) are designed to help participants to achieve effective communication. The workshops...
- Course
- Online
- 3h
... for negotiations, make sure the outcomes are successful and handle difficult situations when they arise. Negotiation Skills enables learners to: Explore situations...
- Course
- Inhouse
...This course will give you the skills and confidence to use your influence - irrespective of your formal role or grade. It will help you understand what makes people tick, how to work more effectively in meetings and how to develop a convincing personal style. Suitable for: This course is for anyone...
- Short course
- Inhouse
- 1 Day
...1 or 1.5 Day Course on the Art of Negotiation, Bargaining and Haggling skills Training Course Description "Negotiation in the classic diplomatic...
- Training
- Inhouse
... and improve their skill level in: - Listening - Questioning - Assertiveness - Business Writing Training Time : A one or two day training course Delegate numbers...
- Course
- Inhouse
...Negotiation - whether with colleagues or with external contacts, can be a frustrating and unnecessarily confrontational experience. However with the correct skills it can be positive and informative, leading both parties to a greater understanding of each other's needs...
- Course
- Inhouse
- 2 Days
...This programme will help participants to. Understand what makes a good negotiator. Develop their innate negotiating skills. Anticipate, and overcome, standard tactics that may be used against them. Plan for their next big negotiation. Make a more effective contribution to team negotiations. Handle...
- Course
- Inhouse
- 2 Days
...Negotiation is a critical skill which can significantly improve both individual and business performance. Effective negotiation saves time, money, stress and relationships. This highly-practical2 dayprogramme will help delegates to confidently negotiate outcomes that are considered mutually...
- Training
- Inhouse
...To identify the process of negotiation and practise the key skills involved. Suitable for: Sales staff who have had little or no formal training in negotiation, it can easily be adapted, however, to apply to any negotiating situation e.g. wage bargaining...