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Communication Skills college courses
- A Level
- Pwllheli
- 2 Years
...drama and poetry, both past and present. There will be opportunities to. Welsh - AS & A Level You would choose this course in order to reinforce your ability...
- Vocational qualification
- Paignton
...Appropriate language Teleservice Skills Is this course right for me? This one-day course will enable you to manage reception and telephone work effectively...
- NVQ
- Online
- Different dates available
- 1 Year
...attitude and aptitude to excel in this fast-paced, high demand industry. Diploma in IT Communications is suitable for anyone who want to gain extensive knowledge... Learn about: Communication Training, Network Training...
- NVQ
- (Bearsden)
- 12 Months
...improve their service delivery SVQ MA Customer Service Level 3 What is the purpose of the award? The overall purpose is to challenge individuals to raise...
- Vocational qualification
- Barking
- 12 Weeks
...to work within customer serivce. The Level 1 units build on these key areas and focus on specific qualities of good customer service, teaching you to provide...
- Vocational qualification
- Inhouse in Exeter
- 4 Days
...consultants, herapists, coaches, personal development Managers, teachers, ealth professionals, customer service, new career, consultants, herapists...
- BTEC
- Stratford-upon-avon
...Course Subject Performing Arts Study Mode Full-time Introduction The Level 1 Award is a nested component of the Level 1 BTEC Certificate. This Award aims...
- A Level
- Milton Keynes
...can help you get ahead in almost any industry, as good customer-service skills are essential for many jobs. What will I do? You will complete two core units... Learn about: Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...by the Institute of Customer Service, the Standards Setting Body for the Customer Service sector. These qualifications allow learners to apply knowledge... Learn about: Customer Care, Customer Service, Effective Communication...
- Vocational qualification
- Croydon
- 1 Year
...Competence in literacy and numeracy to meet the demands of everyday and work. MODE OF STUDY FT FE LEVEL Entry Level 2/Entry 3 DURATION 1 year START DATE(S)...
- Vocational qualification
- Online
...This E-Learning course is aimed at managers who have a responsibility to manage effective meetings within their team. Suitable for: ALL ALL This E-Learning...
- Vocational qualification
- Paignton
...Staff are now often expected, as part of their job, to give presentations to potential customers, other internal departments, at management meetings or to their own...
- NVQ
- Online
- Different dates available
- 1 Year
...instilling obedience, identifying the reasons for problem barking and how to solve them, and dog nutrition. You will also learn about the laws around dog ownership and training... Learn about: Obedience Training, Your New Puppy, Head Collar Training...
- Vocational qualification
- Ramsgate
- Different dates available
...or antagonising other people. Course Overview This short awareness session will look at how to gain co-operation and improve relationship with others... Learn about: Confidence Training, Assertiveness Training, Communication Training...
- NVQ
- Inhouse
...Level 3 is aimed at anyone who will be working without direct supervision, who work on their own, delivering and managing the service and who will be accountable...
- NVQ
- Inhouse
...with others to solve problems and support customer service improvements and anyone who works in a customer-facing role or who has to speak to customers on behalf of your company...
- NVQ
- Inhouse
...and who need to deal with customers and undertake customer service related activities on a day to day basis. The programme is ideal for those who are seeking...
- Vocational qualification
- Southampton
...a great customer relationship. Telephone Techniques About the course: A practical toolkit to help with successful telephone interactions and sales calls...
- NVQ
- Inhouse
...Developing customer relationships. Suitable for: Customer Service is designed for employees who work in customer-facing roles. This includes...
- Vocational qualification
- Chester
...of Customer Service recently carried out research which found that customers' top ten priorities in determining their satisfaction include: friendliness of staff...