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Customer Care Courses
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...The participants will have insights and practiced the skills necessary to become an accomplished facilitator, these are: 1. Creating a climate for success... Learn about: Customer Relationship Management, Sales Training, Customer Care...
- Short course
- Online
- Different dates available
...Delegates start the day by comparing their own experiences of customer care. This programme looks at the importance of body language and the voice, and how enthusiasm for the product can be seen visually and detected vocally. We take an in depth look at why customers make objections and... Learn about: Network Training, Listening Skills, Sales Process...
- Course
- Glasgow
- Different dates available
..., Personnel Management, Workplace Psychology and Customer Care. You will also learn valuable skills related to being a good manager, as well as running your own small business... Learn about: IT Management, Customer Care, Skills and Training...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...· Make successful outgoing sales calls with confidence · Understand why customer care is important · Be more prepared, organised and plan well... Learn about: Customer Care, Sales Training, Communication Training...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 120h - 12 Months
... and so on. Customer Care (Level 2) This home study Customer Care course is designed for people who wish to gain an understanding of the principles and practice of Customer Service. This course is written with the intention of giving you a thorough grounding in Customer Care... Learn about: Customer Care, Communication Skills, Communication Training...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Organising Learning and Development Events Types of L&D events Planning and co-ordinating an L&D event Promoting L&D events Customer care skills... Learn about: Different types of events, Types of L&D, Review and develop...
- Course
- Distance Learning
- Beginner
- Different dates available
...Health Safety & hygiene Client care & communications Anatomy & physiology About colour therapy (Incl Chakras, Auras, Electromagnetic, Colour energies... Learn about: Colour therapy, Anatomy and Physiology, Customer Care...
- Training
- Online
- Intermediate
- Different dates available
- 2 Years
...need to complete 100 hours of counselling practice with clients over two years. We do not provide placements this must be provided by the student... Learn about: Client Management, Counselling Psychology, Alcohol Counselling...
- A Level
- Distance Learning
- Different dates available
- 1 Year
...could not complete their graduation. Programme Contents: General Management Retail Management Retail Selling Skills Consumer Behaviour We are offering... Learn about: Retail Management, Pre College, Customer Care...
- Short course
- Online
- Beginner
- Different dates available
- 3 Months
... that directly impact the bottom line. Bosses freely intrude on subordinates’ personal space, gossiping co-workers are the norm, and quality customer care has been forgotten. The result: an environment not conducive to getting work done, dissatisfied clients aiming for the competition, and in some cases, blatant... Learn about: Verbal Communication, Listening Skills, Customer Care...
- Course
- Distance Learning
- Beginner
- Different dates available
- 40h
...Health, safety & hygiene, client care & communications, anatomy & physiology, About weight loss therapy incorporating the use of EFT and cognitive... Learn about: Treatment Plans, Customer Care, Weight loss...
- Course
- Wembley
- Different dates available
...can complete from one of the most highly regarding training organisations across the world. Businesses throughout the UK recognise the Pitman Training... Learn about: Microsoft Excel, Microsoft Access, Skills and Training...
- Course
- Online
- Different dates available
- 12 Months
... as understanding and identifying common implementation issues. You will be able to understand the customer importance in all business sectors as well as learning... Learn about: Black Belt, Business team, Customer Care...
- Course
- Online
- Advanced
- Different dates available
... analysis, exam techniques, practice questions) Students will also be given the opportunity to incorporate elements from our other courses (finance, customer... Learn about: Creative Writing, English Conversation, English Language...
- Course
- Online
- Different dates available
...marketing and sales? • How does marketing relate to your business strategy? • What’s in it for you and for your organisation? Why choose you?... Learn about: Customer Care, Sales Techniques, Database training...
- NVQ
- Distance Learning
- Different dates available
- 80h - 1 Year
...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Relation Management, Customer Relationship Management, Client Management...
- Course
- Online
- Different dates available
...Learn around commitments Learning around commitments can be hard. Thats why our online courses are ideal as you can learn in your own time and at... Learn about: Prevent infection, Hot Stone Massage, Infection and contamination...
- HND
- Online
- Different dates available
- 2 Years
... Law: An Introduction Business Contractual Relationships Business Graded Unit 1 Business Graded Unit 2 Creating a Culture of Customer Care Personal... Learn about: Human Behavior, Marketing Theory, Business Statistics...
- Course
- Online
- Different dates available
... or administrative skills, therefore, it provides an all-encompassing knowledge of the business environment, management skills, financial operations, customer care skills, and communication skills. These units have been designed to provide learners with the knowledge of how to apply themselves to work and be... Learn about: Communication Skills, Customer Care, Business Environment...
- Training
- Online
- 1h
...Best execution is a legal mandate that requires Investment Firms to provide the most advantageous order execution for their customers given the prevailing market environment. Best execution encompasses several key characteristics that Investment Firms must examine, track, and document when choosing... Learn about: Financial PR, Customer Service, Financial Training...
- NVQ
- Birmingham
- 2 Weeks
...-winning Restaurant at Birmingham College of Food and cocktail bar, you will develop a combination of soft and technical skills that will enable you to deliver outstanding customer care. With the hospitality and events industry ready to bounce back from a challenging period, not to mention the upcoming... Learn about: Table Theatre, Customer Care, Restaurant Skills...
- Vocational qualification
- Online
- Different dates available
- 18 Months
.... techniques. You will study and learn Know how to plan for change and implement it as a leader. You will learn the craft of managing people as well as clients/customers and will learn to develop a culture of customer care within a business setting. Your coursework will prepare you to think strategically... Learn about: Working with Others, Planning Change, Implementing Change...