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Customer Management courses Ireland
- Short course
- Dublin (Ireland)
- Intermediate
- 1 Day
...for truly exceptional customer service Learn how to connect with a customer either over the phone or face-to-face taking ownership of the issue and being able to offer a solution... Learn about: Sales Training, Telephone management, Customer Retention...
Similar training and in other locations
- Short course
- Online
- Advanced
- Different dates available
...deliver them in the public sector environment. 10.30-11.15: Product knowledge. The backbone of amazing customer service. 11.15-11.30: Coffee break 11.30-12... Learn about: Customer Service, Public Sector...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...Whether you plan to progress into roles such as Customer Service Manager, Client Relations Supervisor, Team Leader, or Service Quality Coordinator... Learn about: Customer Expectations, Handling Complaints, Communication Training...
- Course
- Distance Learning
- Advanced
- December
- 400h
...business – cannot achieve its full potential. Management and leadership are two very different concepts, though are intrinsically interconnected... Learn about: Team Training, Leadership Course, Team Leader...
- Course
- Online
- Different dates available
...This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away... Learn about: Message List, Email Advertising, Panel furniture...
- Short course
- Online
- Intermediate
- Different dates available
...to look at the importance of visual communication and again specifically from the customer's point of view. How well signposted is their dealer... Learn about: Sales Training, Communication Training...
- Course
- Online
- Intermediate
- Different dates available
- 9h - 1 Year
...Course Currriculum Module 01 - Introduction to Retail Management Handling Merchandise in Retail Management Structure of Your Business The Sales Process and Checkout... Learn about: Choosing a Retail Store Location, Effective Inventory Management, Retail Management...
- Course
- Distance Learning
- Advanced
- December
- 400h
...and deal with important issues. Ultimately, it’s neither product quality nor affordability that the customer remembers. It’s the extent to which the retailer... Learn about: Customer relationship, Retail Team Leader, Retail Management Trainee...
- Course
- Online
- Different dates available
- 14h
...Customer support or after-sales expert who want to upgrade their skills in customer service. People who have an interest in knowing how customer services... Learn about: Service Operations, Service Management, Customer database...
- Short course
- Online
- Different dates available
...Understand the buying behaviour of organisations Review current marketing activity and discuss ways to maximise impact " " Relationship Marketing... Learn about: Marketing Communications, Personal Marketing, Marketing Practices...
- Course
- Online
- Intermediate
- Different dates available
- 10h - 1 Year
...customer service, financial services, or business administration. The content is accessible to complete beginners while still offering valuable insights... Learn about: Personal Lines Insurance, Insurance Industry, Insurance Fraud...
- Course
- Online
- Different dates available
...Module 1 - The benefits of excellent customer service Module 2 - Deliver excellent customer service Module 3 - Handle complaints with care Module... Learn about: Information Systems management, Management Planning, Customer satisfaction...
- Course
- Online
- Different dates available
...coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries... Learn about: Customer Service Skills, Customer Service...
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Supportive people and amazing learning experience was offered at the University of Phoenix.
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Great learning resources, people were helpful, I had a nice time and thanks for everything.
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Great services were offered.
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- Course
- Online
- Different dates available
...in hospitality leadership and development; service operations management; managing information technology within hospitality, data analysis for decision-making within hospitality... Learn about: Operations Management, Hospitality Management, Decision Making...
...in hospitality leadership and development; service operations management; managing information technology within hospitality, data analysis for decision-making within hospitality... Learn about: Operations Management, Hospitality Management, Decision Making...
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Supportive people and amazing learning experience was offered at the University of Phoenix.
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Great learning resources, people were helpful, I had a nice time and thanks for everything.
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Great services were offered.
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- Course
- Online
- Intermediate
- Different dates available
- 2h
...and develop a strong leadership presence. This course explores key aspects of **organisational behaviour and management**, starting with an understanding... Learn about: Team Leadership, Team Training, People Management...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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- Course
- Online
- Different dates available
- 18 Months
...prioritise and manage your time. This broad-ranging qualification can lead to a diverse career path. Complex customer service roles are in demand across... Learn about: Customer Service...
...prioritise and manage your time. This broad-ranging qualification can lead to a diverse career path. Complex customer service roles are in demand across... Learn about: Customer Service...
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Very professional staff, easy to use interface. I got much more information that i needed to complete the course.
← | → see all
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Studying from home is the best. The only complaint is the delay replying emails although at times some trainers were super fast. Friendly, helpful staff were always willing to help with any concerns I had.
← | → see all
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Amazing support - easy layout and understanding of modules to complete- quick assessment feedback - good experience. I would recommend it for sure.
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- Course
- Online
- Intermediate
- Different dates available
- 16h
...Phone Tag and Getting the Call Back Sales by Phone Saying No Staying Out of Voice Mail Jail Stress Busting Taking Messages This is My Mentor To Serve... Learn about: Negotiation techniques, Communication Training, Customer Service...
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Its been good overall, though there were ups and downs but in all it prepares you for a good career.
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- Course
- Online
- Different dates available
- 1 Year
...By getting 70% or more of the questions correct, they will have earned their Customer Service Diploma... Learn about: Customer Service...
...By getting 70% or more of the questions correct, they will have earned their Customer Service Diploma... Learn about: Customer Service...
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Its been good overall, though there were ups and downs but in all it prepares you for a good career.
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- Short course
- Distance Learning
...will take in the region of 60 hours of study. Assessment This course is assessed through a series of tutor marked assignments. No attendance at an exams centre is required...
- Training
- Online
- Intermediate
- 1 Day
...and associated video clips; as well as group discussions around the topic areas to ensure learning. Workshop Overview The following topics will be covered on the workshop... Learn about: Customer relationship, Customer satisfaction, Interpersonal Communication...
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