-
All
-
Online
-
Filters
-
Location
-
Online
-
Type of studies
-
+ Filters
Customer Relationship Management Courses
- Course
- Online
- Beginner
... a comprehensive overview of customer relationship management along with an exploration of the importance and on-going benefits of CRM. The key concepts such as evaluation metrics, privacy issues and requirement-driven product selection are also covered. The core aim is to describe how CRM creates value... Learn about: Service Management, Customer relationship, Customer Service...
- Course
- Online
- Beginner
...Course Material All course materials are included in the course price. All your study material will be available on our learning management system... Learn about: Customer Service, Customer Manager, Service Operations...
- Course
- Online
- Beginner
... ahead of everything else in terms of importance. They understand that just as long as they consistently delight every customer without exception, everything else falls into place with ease. Explore the benefits of building a customer-focused organisation with this insightful tutorial. Learn how to begin... Learn about: Customer Service, Customer satisfaction, Customer Relationship Management...
- Course
- Online
- Beginner
... sales in the right direction. By determining what they want and how they expect it to be provided, you essentially have a blueprint for success. Rather than assuming you know customers what they want, it’s better study your target audience to obtain the information you need. If you can see your business... Learn about: Customer Manager, Customer Service Skills, Customer Retention...
- Course
- Online
- Beginner
... days, customer service standards often determine which take the lead over others. Just as poor customer service can destroy any business, those who excel in customer care can write their own success stories. Any investment in improving customer care standards is guaranteed to have a positive effect... Learn about: Customer satisfaction, Customer Retention, Customer Care...
- Course
- Online
- Beginner
...It’s only by acknowledging our strengths and weaknesses that we’re able to grow and improve. From entry-level employees to top-tier management, working with feedback allows us to take that next important step forward. Providing useful feedback in an effective, professional manner isn’t always easy... Learn about: Customer Care, Customer database, Customer Relationship Management...
- Course
- Online
- Beginner
... as a leader in your chosen field occurs naturally. This exclusive tutorial has been designed for anyone working in customer service, along with business owners, managers and marketers at all levels. Explore the benefits of meeting the expectations of every customer, along with how to listen, question... Learn about: Customer satisfaction, Customer Manager, Customer database...
- Training
- Online
- Intermediate
... and more. Study enterprise resource planning, advanced planning and scheduling, customer relationship management and sales optimisation... Learn about: Customer relationship, Customer Relationship Management, Supply and Chain Management...
- Training
- Online
- Beginner
... goals. It also paints a positive picture of the business in the eyes of customers, investors and stakeholders in general. A business cannot simply operate in silence and expect to get by. Nor can poor communication standards sustain a business long-term. For an organisation to reach its full potential... Learn about: Interpersonal relationship, Effective Communication, Communication Skills...
- Course
- Online
...Customer Relationship Management uses technology to keep track of customer data, which can then be analyzed and used by companies and individuals. This course discusses how customer service management systems work and how they are used to provide better customer service... Learn about: IT Management, Customer Relationship Management, Customer relationship...
- Course
- Online
... to the Customer Relationship Management Diploma The Customer Relationship Management diploma comprises of five information packed modules which should take you around five hours to complete. The course is offered online for added convenience, so you can complete the course in one sitting or you can spread... Learn about: Management Planning, Customer Relationship Management, Body Language...
- NVQ
- Wolverhampton
... of the advice and guidance service ·Interact with clients using a range of media ·Develop personal performance through delivering customer service Plus three... Learn about: Customer Service, Customer Retention, Relationship Marketing...
- NVQ
- Wolverhampton
...This NVQ aims to provide recognition and accreditation for advice and guidance practitioners working in a wide range of contexts, who are in roles featuring a significant degree of autonomy and independence and which are likely to involve the management of staff and resources... Learn about: Customer Relationship Management, Customer Service, Relationship Marketing...
-
It is little hard to understand as a less assignment including the learning park but everything is going well.
← | →
- Course
- Online
- Intermediate
- 48 Weeks
...While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition... Learn about: Customer Retention, Customer Services Course, Customer Care Course...
...While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition... Learn about: Customer Retention, Customer Services Course, Customer Care Course...
-
It is little hard to understand as a less assignment including the learning park but everything is going well.
← | →
-
My experience was exceptional and I really enjoyed it.
← | →
- Course
- Online
- Intermediate
- 48 Weeks
...The course is suitable for anyone interested to enhance their knowledge and skills in customer services. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations... Learn about: Customer Relationship Management, Customer Care Course, Customer Service Skills...
...The course is suitable for anyone interested to enhance their knowledge and skills in customer services. It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations... Learn about: Customer Relationship Management, Customer Care Course, Customer Service Skills...
-
My experience was exceptional and I really enjoyed it.
← | →
-
I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
← | →
-
Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
← | →
- Course
- London
...Customer Service training isn’t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for all customer facing staff, at all levels. Having good technical skills is only half of what you need; the other half is having the skills... Learn about: Customer satisfaction, Customer Relationship Management, Customer Service...
...Customer Service training isn’t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for all customer facing staff, at all levels. Having good technical skills is only half of what you need; the other half is having the skills... Learn about: Customer satisfaction, Customer Relationship Management, Customer Service...
-
I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
← | → see all
-
Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
← | → see all
-
Thank you
← | →
-
I had the best experience.
← | →
- Course
- Online
- Intermediate
- 48 Weeks
.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Sales Training, Customer Care, Call Center Courses...
.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Sales Training, Customer Care, Call Center Courses...
-
Thank you
← | → see all
-
I had the best experience.
← | → see all
- Bachelor's degree
- London
- 4 Years
... and modules as students studying our Marketing BA (Hons) degree. With opportunities to specialise in social media, project management, customer relationship management (CRM) and more, you’ll learn to be an effective and innovative marketer capable of operating in a wide range of environments. You'll graduate... Learn about: Customer Relationship Management, Social Media, Customer relationship...
- NVQ
- London
- 18 Months
... of the professional accounting taxation technician standard as given below: Knowledge – Business and Customer Awareness, Payroll (obtain familiarity, knowledge... Learn about: Customer Service, Customer Service Skills, Customer Relationship Management...
- Short course
- San Francisco (USA)
- Intermediate
- 1 Day
...The first part of good Customer Service that we teach is, if the phone is ringing, answer it. Common sense some would say but the amount of people who recognise a caller’s number but don’t answer it for fear of a complaint or a complex question that they cannot answer is truly amazing... Learn about: Sales Training, Customer Relationship Management, Sales Marketing...