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Customer Retention Strategy Courses
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Tourism management, Customer satisfaction, Customer Manager...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
... of preferred styles highlights the most appropriate strategies for each individual... Learn about: Customer Relationship Management, Objection Handling, Customer Retention Strategy...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester
- Intermediate
- July
... look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Telephone answering, Customer Manager, Customer relationship...
- Course
- Online
- Intermediate
- Different dates available
...This online Customer Service course will help learners define who their customers are and how to understand their needs... Learn about: Customer relationship, Customer Retention, Customer Care...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 200h - 12 Months
... customer requirements in a professional, effective, and efficient manner. This is an increasingly competitive world and there are many organisations, which on the face of it offer potential customers the same products or services. The organisations that understand the importance of customers and... Learn about: Communication Skills, Customer Care, Customer Manager...
- Course
- Online
- Intermediate
- Different dates available
... mile to provide excellent customer service... Learn about: Customer Retention, Customer Retention Strategy, Customer relationship...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...LSC funded full qualifications have no tuition and exam/registration fees payable for 16-18 year old students. Certain courses may have additional expenses for materials... Learn about: Customer Retention Strategy, Sales Promotion, Sales Strategy...
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
... program along. Strategies for Customer Retention Next, participants will explore ways to retain customers through a large group discussion. Building... Learn about: Customer Care, Customer Service Skills, Customer Retention Strategy...
- Training
- Online
- Intermediate
- 1h - 1 Day
...This webinar will help you maintain high-levels of customer satisfaction while minimizing conflict, And you will learn best practices-what today's customers really want and expect in 2019 (based on experience and latest research)... Learn about: Customer Service Skills, Customer Care, Customer Service...
- Course
- Online
- Different dates available
...In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling... Learn about: Customer satisfaction, Marketing Tools, Customer Service Skills...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...£550 Exam & Registration Fee: £75 Option 2 Tuition Fee: £578 Exam & Registration Fee: £79 You may not have to pay this tuition fee if: You are unemployed... Learn about: Retail Management, Sales Promotion, Sales Training...
- Course
- Online
- February
... program along. Strategies for Customer Retention Next, participants will explore ways to retain customers through a large group discussion. Building... Learn about: Strategic Planning, Customer Service Skills, Customer satisfaction...
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What I enjoyed the most was studying with people from different countries. The lectures and the professors were brilliant; it was always interactive and connected to the real life. MIP gave me the opportunity to write my project work in cooperation with BMW, which later alowed me to expand my own network.
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Being exposed to real business cases, interacting with classmates from 12 different countries, learning from inspiring and extremely knowledgeable professors and networking with global customercentric companies are the main takeaways from this experience.
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I didn’t imagine I could learn as much as I have done it with MIP. The class was filled of people from fifteen countries, which really gave us a worldwide environment. It’s especially useful for Asian students because most of study modes are western, which is valuable because you discover new things. You should sign up in MIP if you want a challenging experience.
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- Master
- Milano (Italy)
- 12 Months
...MARKETING MANAGEMENT >> Understanding a market and the customers >> Developing marketing strategy >> Planning marketing operations >> Managing brand... Learn about: Brand Strategy, Communication Training, Customer Retention Strategy...
...MARKETING MANAGEMENT >> Understanding a market and the customers >> Developing marketing strategy >> Planning marketing operations >> Managing brand... Learn about: Brand Strategy, Communication Training, Customer Retention Strategy...
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What I enjoyed the most was studying with people from different countries. The lectures and the professors were brilliant; it was always interactive and connected to the real life. MIP gave me the opportunity to write my project work in cooperation with BMW, which later alowed me to expand my own network.
← | → see all
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Being exposed to real business cases, interacting with classmates from 12 different countries, learning from inspiring and extremely knowledgeable professors and networking with global customercentric companies are the main takeaways from this experience.
← | → see all
-
I didn’t imagine I could learn as much as I have done it with MIP. The class was filled of people from fifteen countries, which really gave us a worldwide environment. It’s especially useful for Asian students because most of study modes are western, which is valuable because you discover new things. You should sign up in MIP if you want a challenging experience.
← | → see all
- Course
- Online
- Intermediate
- Different dates available
... to engage customers and create a lasting relationship with them, become master in negotiation and learn new strategies to close sales that can help you and your team achieve and surpass your sales goals. Using Grovo's proven Microlearning format, this course guides you through small lessons... Learn about: Customer Retention, Building Rapport, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Contact us for details. Duration: 1 year How is it delivered?: Part-time Option 4 Location: Off Campus Start date: Contact us for details. Duration... Learn about: Customer Retention Strategy, Sales Promotion, Retail Management...
- Course
- Inhouse in London
- Different dates available
- 1 Day
... program along. Strategies for Customer Retention Next, participants will explore ways to retain customers through a large group discussion. Building... Learn about: Customer Retention Strategy, Database Marketing, Customer relationship...
- Training
- Londonand4 other venues
- Birmingham, Wembley, London, City Of London
- Intermediate
- Different dates available
- 1 Month
...Is My Customer Credit Worthy? The following topics are covered: Credit application form; Trade references; Bankers references; Credit checks... Learn about: Customer Retention Strategy, Debt Management, Customer Service...
- Course
- Wembley
- Different dates available
...analysis of your organisation. You will also carry out a Buyer Behaviour activity. Features: • Structured modular approach to make learning easy • Practical... Learn about: Customer Retention Strategy, Selling Skill, Ms Word...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...£79 You may not have to pay this tuition fee if: You are unemployed and in receipt of Jobseekers Allowance (contribution-based) You are in receipt... Learn about: Sales Strategy, Team Leader, Retail Management...
- Course
- Online
- January
.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Customer Relationship Management, Customer Retention Strategy, Customer satisfaction...
- Course
- Online
- January
... options for your site o Use appropriate tools to track key e-commerce metrics o Identify and optimise supporting e-commerce activities, such as customer... Learn about: Software Solutions, Customer Care, Strategic Planning...
- Course
- Online
- February
...Participants will also learn about using drafts and versions, and some terminology that they can use to label their proposals. Getting Thoughts on Paper... Learn about: Customer Manager, Customer Retention Strategy, Communication Skills...
- Course
- Online
- March
... on the telephone. Participants will also think about what customers hear when they place a phone call to their organization, and how they can create a service image... Learn about: Telephone answering, Customer Relationship Management, Sales Training...