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Customer Retention Strategy Courses
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer relationship, Tourism Marketing, Customer Retention Strategy...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester
- Intermediate
- July
... look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Customer Service, Customer Retention Strategy, Customer Service Skills...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...The participants will have insights and practiced the skills necessary to become an accomplished facilitator, these are: 1. Creating a climate for success... Learn about: Facilitation Skills, Customer Care, Problem Solving...
- Course
- Online
- February
...If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This course will help you to work through objectives effectively. We will help you plan and prepare for objections so that you can address customer concerns, reduce... Learn about: Communications Planning, Business Strategy, Customer Retention Strategy...
- Course
- Online
- February
... objectives. Focusing on Your Customer To begin, participants will learn what consultative selling (or customer-focused sales) is all about. Participants... Learn about: Sales Techniques, Interpersonal Communication, Customer Relationship Management...
- Course
- Online
- February
...Participants will also learn about using drafts and versions, and some terminology that they can use to label their proposals. Getting Thoughts on Paper... Learn about: Communication Training, Customer Service Skills, Customer relationship...
- Course
- Online
- Beginner
...Customers are always keen to familiarise themselves with the details, facts and truth behind the logo and to get to know whether the organisations with which they are connected will do their best to meet their needs and requirements. In the business world, trust is critical for providing a basis... Learn about: Customer Care, Customer Retention Strategy, Value chain...
- Course
- Online
- Beginner
... a customer-centred organisation, how customer service is constantly evolving and why every business should focus on developing long-term customer relationships... Learn about: Customer Service, Customer Retention, Customer relationship...
- Course
- Online
- Beginner
...knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which... Learn about: Customer database, Customer Service Skills, Customer satisfaction...
- Course
- Online
- Beginner
..., they will surely return to purchase from you again, and they will tell all their friends and acquaintances about their experience. It is essential for organisations to manage customer satisfaction effectively. In order to do so, organisations require an effective approach to measure satisfaction levels... Learn about: Customer Care, Customer Manager, Customer Service...
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I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
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Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
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- Course
- London
...Customer Service training isn’t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for all customer facing staff, at all levels. Having good technical skills is only half of what you need; the other half is having the skills... Learn about: Customer Retention Strategy, Customer satisfaction, Customer Service Environment...
...Customer Service training isn’t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for all customer facing staff, at all levels. Having good technical skills is only half of what you need; the other half is having the skills... Learn about: Customer Retention Strategy, Customer satisfaction, Customer Service Environment...
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I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
← | → see all
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Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
← | → see all
- Training
- Londonand4 other venues
- Birmingham, Wembley, London, City Of London
- Intermediate
- 1 Month
...Is My Customer Credit Worthy? The following topics are covered: Credit application form; Trade references; Bankers references; Credit checks... Learn about: Debt Management, Customer Service, Customer Retention Strategy...
- Short course
- Dubai (United Arab Emirates)
- Intermediate
- 2 Days
...Key Account Management (KAM) should be a systematic approach to managing and growing your most important customers while delivering mutual value and goals. KAM is not merely a sales strategy but rather should be a complete organisation change. Our KAM course looks at how you select a customer... Learn about: Key Account Management, Sales Techniques, Customer Service...
- Course
- Online
- Intermediate
...The need to lead, model, and promote the organisational values within a customer service environment is essential for business success... Learn about: Customer relationship, Customer Service, Customer satisfaction...
- Vocational qualification
- Lincoln
...The course aims to enable candidates to develop a broad understanding of how a retail outlet operates and functions, to offer a clear understanding of the individual's role in providing customer service in the retail industry and ways in which they can contribute, and an awareness of how to improve... Learn about: Customer Relationship Management, Part Time, Sales Strategy...
- Short course
- London
- 1 Day
..., and conduct performance evaluations. Course activities also cover choosing a territory strategy, conducting territory reviews, developing and using sales forecasts, conducting sales meetings, and setting goals in meetings. Delegates will also learn how to motivate sales team members, implement compensation... Learn about: Objection Handling, Bid Management, Closing Skills...