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Customer Retention Strategy courses Manchester
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- January
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service Skills, Customer relationship, Customer Service...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- January
...This course helps delegates manage customer's expectations and how objections can be handled in a positive way. How to handle objections in a positive... Learn about: Customer Relationship Management, Customer Care, Customer Manager...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Advanced
- January
...Timetable 09.30-10.00: Coffee and Introduction.What makes customer service amazing? 10.00-10.30: The essentials of advanced customer service and how... Learn about: Customer Manager, Customer Retention Strategy, Customer Care...
- Course
- Manchesterand2 other venues
- London, Milton Keynes
- 1 Day
...are needed to meet the requirements, and then defining the products that support the selection. Considerations in Tool Selection This session will... Learn about: Customer Service, Customer Retention Strategy, CRM Programs...
- Short course
- Manchesterand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, London, Nottingham
- Advanced
- January
...utilise this to your customers delight. How to develop an awareness of competitors and how to use this to improve your own service. Developing advanced communication skills... Learn about: Tourism Marketing, Customer Service Skills, Customer Manager...
- Short course
- Manchesterand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, London
- Intermediate
...This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate... Learn about: Customer Manager, Telephone answering, Communication Skills...
- Short course
- Manchesterand5 other venues
- Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- February
- 1 Day
...is maintained 9. Reviewing progress against anticipated outcomes 10. Ensuring the momentum caused by a successful event is translated into further action)... Learn about: Decision Making, Sales Training, Time management...
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