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Customer Service courses Newcastle upon Tyne
- Training
- Newcastle Upon Tyne
- Intermediate
- Different dates available
- 1 Day
...Improve and master your customer services skills. This workshop looks at all types of customers and how we can serve them better and improve ourselves in the process... Learn about: Return Business, Difficult Customers, Customer Care...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 6h - 1 Year
... essential. This course provides learners with a strong foundation in front-of-house operations, administrative support, and workplace communication. The course covers key areas such as telephone handling, visitor management, appointment scheduling, document management, customer service, and professional... Learn about: Time management, Workplace Skills, Ms Office...
- Course
- Online
- Different dates available
- 72h
...Letters Module Eight – Writing Proposals Module Nine – Writing Reports Module Ten – Other Types of Documents Module Eleven – Proofreading and Finishing... Learn about: Office IT, Ms Office, Ms Word...
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