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Customer Service courses Sunderland

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Highfield Level 2 Award in Customer Service (RQF) - Inhouse course

SAI Global Assurance Learning
  • Course
  • Inhouse in Sunderland

...The objective of this qualification is to prepare learners for employment in the customer service industry. The qualification provides learners with the knowledge... Learn about: Quality Training, Customer Service, Quality management...

Price on request

Similar training online and classroom-based

Save 89%

Call Centre & Customer Service Training Course - Online

John Academy
  • Course
  • Online
  • Different dates available
  • 9h

...Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don’t know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Almost everyone... Learn about: Call Centre, Case Study, Customer Service...

Special Emagister price

£ 20 £ 199
Save 90%

Extended Diploma in Customer Service - Online course

iStudy
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 19h

..., all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn’t willing to admit his mistakes... Learn about: Handling Interoffice Calls, Handling Rude or Angry Callers, Telephone Etiquette...

Special Emagister price

£ 29 £ 307

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