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Customer Service courses Sunderland

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Related courses

Highfield Level 2 Award in Customer Service (RQF) - Inhouse course

SAI Global Assurance Learning
  • Course
  • Inhouse in Sunderland

...The objective of this qualification is to prepare learners for employment in the customer service industry. The qualification provides learners with the knowledge... Learn about: Quality Training, Oversee issue resolution, Reviews of quality...

Price on request

Similar training online and classroom-based

Advanced Customer Service for the Tourism, Leisure and Hospitality Industry- Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Advanced
  • Different dates available

...utilise this to your customers delight. How to develop an awareness of competitors and how to use this to improve your own service. Developing advanced communication skills... Learn about: Customer Service...

Price on request
Save 90%

Extended Diploma in Customer Service - Online course

iStudy
  • Course
  • Online
  • Intermediate
  • Different dates available
  • 19h

..., all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn’t willing to admit his mistakes... Learn about: Handling Rude or Angry Callers, Telephone Etiquette, Handling Interoffice Calls...

Special Emagister price

£ 29 £ 307

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