-
All
- Online
-
Filters
-
Northern Ireland
- Online
-
Type of studies
-
+ Filters
Customer Service Skills courses Northern Ireland
- Course
- Blended in Belfast City
...Suitable for: Anyone in a Customer Service...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...Good customer service is of vital importance for all businesses, large or small. It is more important now than ever to retain loyal customers and encourage rapport with existing and new customers. This course is designed to raise awareness of the Customer Service standards required... Learn about: Expressive skills, Body Language, Customer Service Skills...
- Course
- County Londonderry
- Intermediate
- 2 Days
...As long as all course components are complete for organisation with fewer than 250 employers. Funding only available until March Principles of Customer Service Ambassador Programme... Learn about: Customer Care, Customer Service...
- Course
- Dungannon
...The Diploma in Hospitality Supervision and Leadership will help learners to develop the skills and abilities needed to become a supervisor or team leader. This Diploma may suit learners if they've worked in the hospitality industry for some time - perhaps they have plenty of experience... Learn about: Customer Service Skills, Team Training, Food Beverage Service...
- Vocational qualification
- Newry
- Different dates available
... on setting tables, service methods and service of wines. Food Preparation. Students will gain basic knife skills whilst... Learn about: Food Beverage Service, Tourism and Hospitality, Tourism Development...
- Training
- Belfast Cityandanother venue.
- Derry
- 10 Days
... Industry Academy students excel! The Leisure Industry Academy Fitness Instructor course will give you the skills, knowledge and confidence you need to begin... Learn about: Develop good customer service...
- NVQ
- Belfast City
... of responsibility. Manage a project. Manage a programme of complementary projects. Work with others to improve customer service. Build your organisation’s...
- Course
- Portadown
- 3 Days
... Exploiting Good Customer Service Territory & Account Allocation Account Development Strategies (ADS) Determine the Factors - Plus and Minus that affect...
- Bachelor's degree
- Bangorandanother venue.
- Lisburn
... or Customer Services Attendance: Full-Time 10/11-70010-BRF1B BA Business Management/Studies - Year 1 Bangor Places Available: 16 Starting Week: 06/09/2010...
- Short course
- County Antrim
- Intermediate
- 1 Day
...We are an approved training centre by JAUPT and DVA N. Ireland to deliver Taxi Periodic Training. Introduced in September 2015, it is now a legal requirement for taxi drivers operating in Northern Ireland to complete periodic training to improve their knowledge and skills. Over a five year period... Learn about: Customer Service, Customer Service Skills, Customer Care...
- Course
- Blended in Belfast City
...Suitable for: People in Customer Service roles who already have the skill required to pass Level...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...The development of customer relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely... Learn about: Telephone answering, Negotiation Skills, Customer Service Skills...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
... building skills and identifying the value your company brings to your customers. We tailor our solutions and approach to every company we work with to best satisfy their needs and objectives... Learn about: Sales Training, Customer Manager, Customer Care...
- Course
- Dungannon
... in the fast moving and dynamic food and beverage service sector of the industry, typically you will work in restaurants displaying excellent technical and customer service skills...
- BTEC
- Newry
- Different dates available
- 1 Year
... three specialist units Core units The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations... Learn about: Travel Tourism, Tourism Development, Tourism and Hospitality...
- BTEC
- Newtownabbey
- 1 Year
... the relevant Essential Skills qualification. This will be a compulsory part of your timetable. Progression Routes You may proceed to the Level 3 BTEC Extended Diploma in Travel and Tourism or start a career in Travel and Tourism e.g. with a Travel Agency, Airline, Hotel or other Tourist facility... Learn about: Full Time...
- NVQ
- Belfast City
...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...
- Short course
- Belfast City
- 1 Day
...Suitable for: Suitable for anyone in a customer facing environment...
- BTEC
- Newry
- Different dates available
- 2 Years
... in Hospitality consists of five core units plus thirteen specialist units. Core units The Hospitality Industry Customer Care in Hospitality Health, Safety... Learn about: Hospitality catering, Hospitality Management...
- Vocational qualification
- Downpatrickandanother venue.
- Lisburn
...: 18 Hours Total: 648 Expected length: 1 Year Contact: MRS Price or Customer Services Attendance: Full-Time...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you