Distance and online learning Receptionist courses

...WHY RECEPTIONIST SKILLS TRAINING? Do your customers encounter staff who do not do your company justice? Are your people well-meaning but unaware of the effect they have on people? Or are they just in need of some gentle prodding and team building? You only have one chance to create a good first... Learn about: Service Exercise, Exceptional Customer Service, Receptionist Behaviours...

...Motivated Improve Your Marketing Provide Top Customer Service Wrapping Up Module 5: Microsoft Word Module One – Getting Started Module Two – Opening Module... Learn about: Ms PowerPoint, Communication Skills, Importance of Receptionist...

...ask the right questions Discuss Solutions- learning to listen Dealing with difficult customers MODULE 02 Practice good telephone skills Managing database... Learn about: Microsoft Office Programs, Data Management, Opera PMS Hotel Software...

...Two-Way Communication - The Telephone - Using the Answer Phone - Using the Mobile Phone - Face-to-Face Meetings Module 5: Presentations - Presentation Skills... Learn about: Effective Communication, Customer Care, Communication Training...

...The Office Admin and Receptionist Training for Front Desk Officer is suitable for anyone who wants to update their existing skills with a view to returning to work in the business and administration sector. The course will help you to update your standard of computer literacy, which is vital... Learn about: Ms Office, Communication Training, Getting started...

...Having this course, you will become masters of data management and record keeping. Logging in to this course, you’ll develop your typing speed... Learn about: Ms Word, Ms Office, Office IT...

...Does a career working in an office environment as a receptionist sound like the perfect way for you to move into a completely different industry? Are you aware of what is involved in such a role or perhaps you already believe that you understand it and yet have no idea how to... Learn about: Effective Business Communication, Essentials of Communication, Administrative Procedures...

...Three – Working with the Interface Module Four – Your First Document Module Five – Basic Editing Tasks Module Six – Basic Formatting Tasks Module Seven... Learn about: Ms PowerPoint, MS Excel, Office IT...

...further improving their English language skills when communicating. All our courses are designed and created by professionals bearing in mind that learning should be interesting... Learn about: Hotel reception, Professional Communication, Professional Writing...

...MS Word Tips & Tricks Microsoft Outlook Course Duration: You will have 2 Months (60 days) access to your online study platform from the date you purchased (enrolled)... Learn about: Ms Word, Microsoft Excel, Professional Receptionist...

...Do you want to work as a Receptionist, Office Administrator or Administrative Assistant? Or are looking forward to update your existing skills with a view to returning to work in the business and administration sector, then taking this Office Admin & Receptionist Diploma Level 3 will be a... Learn about: Administration Assistant, Office IT, Telephone Skills...

...add revenue to your company’s top-line and provide your guests with better service. Not only will you learn to anticipate your guest’s needs you will recognize... Learn about: Hospitality Communication, Sales Training, Customer Service Skills...

...1. OPERA LOG IN AND LOG OUT, MAIN SCREEN 2. PROFILE CREATION AND AMENDMENTS 3. PROFILE NOTES 4. FINDING RESERVATIONS – 2 WAYS 5. RATE QUERY SCREEN... Learn about: Cashiering Routing, Creating Reservation, Data Management...

...skills you need to succeed in within the industry quickly and conveniently. 1 Introduction The Hotel Industry, The Scope of the Industry, The Firm in... Learn about: Hospitality catering, Food Service, Hospitality Marketing...

...it is a 30 day course that enables a self-paced study of the material: you can view it and read it as many times you like as to understand your future client's needs!... Learn about: Guest Expectations, Hotel reception, Problem Solving...