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Government Funded Customer Care courses
- NVQ
- Ayr
...Suitable for: The Customer Service SVQ has been developed specifically for staff who deal directly with customers on. a day to day basis and covers such topics as deliver reliable customer service, resolve customer service. problems, develop customer relationships and other relevant areas... Learn about: Customer Care, Skills and Training, Customer Service...
- NVQ
- Online
.... This course covers the most important areas of wine production, service and customer care to give you the skills needed to make the most out of your wine list... Learn about: Customer Care...
- NVQ
- Online
- Different dates available
- 6 Months
...Delivering excellent customer service in a global marketplace is essential for any business. Many short courses will provide theoretical knowledge of customer service models, but the NVQ Level 3 Diploma in Customer Service gives students real-life, practical knowledge which can be applied... Learn about: Conflict Resolution, Business Plan, Decision Making...
- HND
- Online
- Different dates available
- 2 Years
... Law: An Introduction Business Contractual Relationships Business Graded Unit 1 Business Graded Unit 2 Creating a Culture of Customer Care Personal... Learn about: Financial Forecasts, Business Accounting, Managing people...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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- GCSE
- Distance Learning
- Different dates available
- 12 Months
...above whether in employment or preparing for employment. This course is designed to raise awareness of issues around equality and diversity... Learn about: Tourism management, Travel and Tourism, Travel Tourism...
...above whether in employment or preparing for employment. This course is designed to raise awareness of issues around equality and diversity... Learn about: Tourism management, Travel and Tourism, Travel Tourism...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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- NVQ
- Birmingham
- 2 Weeks
...-winning Restaurant at Birmingham College of Food and cocktail bar, you will develop a combination of soft and technical skills that will enable you to deliver outstanding customer care. With the hospitality and events industry ready to bounce back from a challenging period, not to mention the upcoming... Learn about: Restaurant Skills, Customer Care, Table Theatre...
- NVQ
- Online
- Different dates available
... to give you a basic understanding of catering and food service with applied knowledge and skills. You will be introduced to basic cookery and customer care skills with the opportunity to develop good working practices. You will work in the College’s well equipped kitchens and the College Brasserie... Learn about: Customer Care, Food safety...
- A Level
- Distance Learning
- Different dates available
- 1 Year
...could not complete their graduation. Programme Contents: General Management Retail Management Retail Selling Skills Consumer Behaviour We are offering... Learn about: Retail Management, Consumer Behaviour, Part Time...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... customer requirements in a professional, effective, and efficient manner. This is an increasingly competitive world and there are many organisations, which on the face of it offer potential customers the same products or services. The organisations that understand the importance of customers and... Learn about: Customer relationship, Customer Retention Strategy, Customer Manager...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Telephone Skills, Customer Care, Customer Manager...
- BTEC
- London
- Different dates available
- 5 Days
...has been developed for people wishing to teach physical intervention skills to people working in the private security industry. Edexcel BTEC Level 3 Award... Learn about: Physical Intervention Techniques, Communication Skills, Private Security...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... •Identify what customers want •Devise a plan for service excellence •Deliver a service excellence project •Monitor and assess the effectiveness of the plan •Maintain service excellence in your organisation... Learn about: Financial Training, Quality Training, Quality Systems...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
... plan. Unit Nine – Customer Care an Introduction This Unit contains the following topics: What is Customer Care?; Defining Customer Care; Characteristics... Learn about: IT Management, Office IT, Skills and Training...
- NVQ
- Birmingham
- 1 Year
... knowledge and supervising events, the course will prepare you to lead a hospitality team effectively and deliver an excellent customer dining experience. To put your skills into practice, you will lead students on our Level 2 course in service delivery within our award-winning Restaurant at Birmingham... Learn about: Customer Care, Introduction to Bar and Mixology, Restaurant Skills...
- NVQ
- Wolverhampton
... qualifications suitable for anyone whose job includes working in a customer service environment or working... Learn about: Sales Techniques, Customer Service, Customer Care...
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Usefull entry level course. Has given me the confidence to take the higher levels
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- NVQ
- Inhouse
- 12 Months
..., practical way that is relevant to the work context and aids career progression. The qualification is flexible, allowing learners to choose units that best fit their needs, whilst at the same time ensuring that essential areas of knowledge, skill and competence from the customer service sector are covered... Learn about: Customer Care, Customer relationship, Cutomer service...
..., practical way that is relevant to the work context and aids career progression. The qualification is flexible, allowing learners to choose units that best fit their needs, whilst at the same time ensuring that essential areas of knowledge, skill and competence from the customer service sector are covered... Learn about: Customer Care, Customer relationship, Cutomer service...
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Usefull entry level course. Has given me the confidence to take the higher levels
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- NVQ
- Lincoln
- 1 Year
... to prove their competence in a customer orientated position... Learn about: Customer Care, Part Time, Customer Service...
- BTEC
- Lincoln
- 1 Year
... in Hospitality, Travel and Tourism Working in Hospitality, Travel and Tourism Introduction to Customer Service Planning Trips Using Displays in Travel and Tourism... Learn about: Customer Service, Full Time, Sales Techniques...
- BTEC
- Lincoln
- 11 Weeks
...The main aim of this course is to give a person an introduction to skills used in counselling. It is an ideal programme for someone working in a caring role or occupation or to progress towards more in depth courses that follow this level 2 course... Learn about: Sales Techniques, Customer Service, Retail Sales...
- BTEC
- Lincoln
- 14 Weeks
...The BTEC Level 3 Certificate in Business is a practical, work-related course which allows you to learn by completing projects and assignments... Learn about: Business and Management, Retail Sales, Sales Techniques...