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Customer Service Government Funded Scotland
- NVQ
- Motherwell
- 2 Years
...This dynamic course is designed to help you develop your skills for work in a variety of hospitality contexts. In addition to enhancing your practical skills and customer care training you will receive tuition in IT, Numeracy and Communications. Also embedded into the programme is the REHIS...
- NVQ
- Paisley
..., Resolve Customer Service Problems, Support Customer Service Improvements. SCQF Level: 5 Entry Requirements: No formal entry qualifications. It is likely...
Similar training and in other locations
- NVQ
- Online
- Different dates available
- 6 Months
...Delivering excellent customer service in a global marketplace is essential for any business. Many short courses will provide theoretical knowledge of customer service models, but the NVQ Level 3 Diploma in Customer Service gives students real-life, practical knowledge which can be applied... Learn about: Problem Solving, Organizational Skills, Social Media...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... customer requirements in a professional, effective, and efficient manner. This is an increasingly competitive world and there are many organisations, which on the face of it offer potential customers the same products or services. The organisations that understand the importance of customers and... Learn about: Customer Retention Strategy, Communication Skills, Customer relationship...
- NVQ
- Distance Learning
- 6 Months
... in a customer service environment. your role is to provide service to customers...
- Course
- Online
- Beginner
- Different dates available
- 16 Weeks
... of delivering effective customer service and how to do so - The purpose of reception services and how to follow reception procedures. Unit 3: Principles... Learn about: Customer Service...
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I've experienced a lot of things and I've learnt alot
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Super
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- BTEC
- Online
...What will I learn? You'll learn: event planning; hospitality; customer service; finance and marketing; health & safety; investigating travel... Learn about: Tourism Industry, Travel Tourism, Travel and Tourism...
...What will I learn? You'll learn: event planning; hospitality; customer service; finance and marketing; health & safety; investigating travel... Learn about: Tourism Industry, Travel Tourism, Travel and Tourism...
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I've experienced a lot of things and I've learnt alot
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Super
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- Vocational qualification
- Online
- Different dates available
- 5 Days
... of, and spot the signs of Child Sexual Exploitation. We look at how to maintain a healthy lifestyle as well as the best practices of how to treat your customers... Learn about: First Aid, Visual Impairment, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...Telephone etiquette implies being respectful to the person you are talking with, and form a pleasant visual impression over the telephone. Telephone etiquette is essential for representing a company or business. Through this Diploma in Customer Service: Telephone Etiquette course, you will learn... Learn about: Customer Service...
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good and excellent
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it's good and affordable
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- BTEC
- Online
... • The Business of Travel & Tourism • The UK as a destination • Customer Service in Travel & Tourism. Specialist Units: • Preparation for Employment in Travel... Learn about: Cabin Crew, Travel Tourism, Tourism Industry...
... • The Business of Travel & Tourism • The UK as a destination • Customer Service in Travel & Tourism. Specialist Units: • Preparation for Employment in Travel... Learn about: Cabin Crew, Travel Tourism, Tourism Industry...
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good and excellent
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it's good and affordable
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- BTEC
- Distance Learning
... Unit 5 - Tourist Destinations Unit 6 - Customer Service in Travel and Tourism Unit 7 - Tour Operations Unit 8 - Travel Retailing Study Details The Travel...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
..., events and meetings, communications or customer service. There is a wide range of option units allowing learners to choose units to meet the needs... Learn about: Business and Administration, Business and Management, Business Studies...
- NVQ
- Distance Learning
... Leading or Customer service. Other progression options include a range of Distance Learning courses, such as Occupational Health & Safety. Key Facts...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... Module 7: Using IT effectively to exchange information Module 8: Operating Office Equipment Customer Service Module 1: Understanding customer service... Learn about: Customer Service Skills, Customer Service, Business Administration...
- NVQ
- Online
- 1 Year
...Studying this course will give you an over view of customer service in a business environment alongside other business-related career subjects like finance, business structure and conflict management... Learn about: Functional skills, Customer Care, Customer Service...
- Course
- Online
- Beginner
- Different dates available
- 16 Weeks
...behaviour and practices The law relating to anti-discrimination How anti-discrimination can be fostered in the workplace. Unit three: Explore people's... Learn about: HR Practices, Customer Service, Equal Opportunities...
- NVQ
- Online
- Different dates available
- 12 Months
...Choosing to study our Level 2 Retail Operations Certificate can provide you with a solid foundation of knowledge that can ensure the continued sales and customer loyalty of those invested in your business. The reality is – the retail world is incredibly competitive. Every business is trying... Learn about: Selling Process, Customer Service, Consumer Law...
- BTEC
- Online
... within the College Students learn about: event planning; hospitality; customer service; finance and marketing; health & safety; investigating travel... Learn about: Travel Tourism, Travel and Tourism, IT Management...
- NVQ
- Online
- Different dates available
- 1 Year
...The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers... Learn about: Call Centre, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
..., from customer service and licensing laws to staff management and upselling strategies. Taking an average of 12 to 15 hours to complete, the course is ideal... Learn about: Management Accounting, Hospitality Management, Management Information Systems...