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HNC Customer Management

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  • HNC
  • Online

...skills in food and drink for progression to employment or higher study with entry into year 2 at university on successful completion of this course... More


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Similar training in other typologies
London Corporate Training
HNC Customer Service Management in London
4.6 excellent 21 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 14 Oct 2019

...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Service Management, Business Success, Dealing With Stress... More


£2,850
+ VAT
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  • Course
  • Inhouse
  • 7h - 1 Day
All course materials and certificate included

...of a CRM plan -Develop a checklist for readiness and success in CRM -Describe how CRM creates value for organisations and customers... Learn about: Customer Relationship Management, Customer satisfaction, Customer Retention Strategy... More


£ 1001-2000
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London Business Training & Consulting
HNC Advanced Customer Relationship Management in Hammersmith
4.5 1 opinion
London Business Training & Consulting
  • Short course
  • Hammersmith
  • 02 Aug 2019
  • 1 Week

...whether in a marketing department, the sales force or the service centre. It is also targeted to contemporary CRM professionals who sell products or services... Learn about: Sales Training, Strategic Business Management, Customer relationship... More

PREMIUM COURSE

£2,625
+ VAT
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Open Study College
HNC Customer Service Level 3 - Online
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...Our experienced and friendly tutors will help you every step of the way. You can work at your own time and pace. Completed coursework can be delivered by post or via email... Learn about: Customers first, Customer Service, Value for Money... More


£339
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Universidad Pontificia Comillas
HNC Customer Management in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Segmentación del cliente, Captación de clientes, Customer Manager... More


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Activia Training
HNC Customer Service Excellence in Leeds
4.0 1 opinion
Activia Training
  • Course
  • Leeds
  • Different dates available
  • 1 Day

...of customer service and what customer service beliefs and expectations are. Topics covered: What is Customer Service? Why is it Important? Whats in it for... Learn about: Relationship Marketing, Customer Service, Customer Retention... More


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Save 91%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer Service, Customer Management, Customer relationship... More

Special Emagister price

£360 £34
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Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Relationship Marketing, Relationship Building, Customer Manager... More

Special Emagister price

£360 £49
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  • Course
  • Online
  • Different dates available

...in your own time.Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Content Module... Learn about: Time management, Customer relationship, Customer Services... More


Price on request
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  • Training
  • Online
  • Intermediate
  • Different dates available

...It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer... Learn about: Customer Care, Communication Training, Customer Manager... More


£35
+ VAT
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Impact Factory
HNC Customer Service Course in City of London
4.5 excellent 4 opinions
Impact Factory
  • Short course
  • City Of London
  • 06 Aug 2019
  • 2h

...manage customer expectations, handle difficult customers and make the most of every customer contact. The course will give you the skills to develop customer loyalty... Learn about: Effective Communication, Customer Service, Communication Skills... More


£450
+ VAT
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  • Course
  • Online
All course materials and certificate included

...of a CRM plan -Develop a checklist for readiness and success in CRM -Describe how CRM creates value for organisations and customers... Learn about: Sales Techniques, Sales Training, Customer Service Skills... More


£39
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EMAGISTER CUM LAUDE
Acuity Training London
HNC Customer Service Training in London
4.5 2 opinions
Acuity Training London
  • Course
  • London
  • Different dates available

...solve problems, or present solutions. In any field the first order of business is resolving customer enquires effectively. It is imperative to recognize... Learn about: Customer satisfaction, Customer Service Strategy, Customer Manager... More


Price on request
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Open Study College
HNC Retail Management Level 3 and Customer Service Level 3 - Online
5.0 1 opinion
Open Study College
  • Course
  • Online
  • Different dates available

...On this bundle you will: Learn the strategic importance of customer service for any business Study the key aspects of how to deliver great customer service... Learn about: Inventory Management, Customer Service, Value chain... More


£689
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EMAGISTER CUM LAUDE
  • Short course
  • London
    and 6 other venues

...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Relationship Management, Customer Service, Customer satisfaction... More


Price on request
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Activia Training
HNC Key Account Management for Sales in London
4.5 excellent 26 opinions
Activia Training
  • Short course
  • London
  • Different dates available
UK leader in quality training at great prices

...how to avoid them whilst guiding you towards profitable best practice by ensuring you have the fullest possible understanding of your customers’ requirements... Learn about: Management Planning, Customer Care, Customer Service... More


£249
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Save 72%
Global Edulink
HNC Diploma in Customer Service - Online
4.5 excellent 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Telephone Skills, Communication Skills, Customer Care... More

Special Emagister price

£249 £69
+ VAT
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Save 76%
1 Training
HNC Customer Service Diploma - Online
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Customer Relations Advisor, Team Training, Stress Management... More

Special Emagister price

£119 £29
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  • Course
  • Online
  • Different dates available

...but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time... Learn about: Customer Service, Service Management, Online training... More


Price on request
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