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HNC Customer Management

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  • HNC
  • Online

...skills in food and drink for progression to employment or higher study with entry into year 2 at university on successful completion of this course... More


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London Corporate Training
HNC Customer Service Management in London
4.6 excellent 21 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 14 Oct 2019

...care and managing “difficult” customers, more effectively and confidently, are also part of the contents. If you want to be part of this training... Learn about: Customer Relationships, Verbal Communication, Dealing With Stress... More


£2,850
+ VAT
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London Business Training & Consulting
HNC Advanced Customer Relationship Management in Hammersmith
4.5 1 opinion
London Business Training & Consulting
  • Short course
  • Hammersmith
  • September
  • 1 Week

...whether in a marketing department, the sales force or the service centre. It is also targeted to contemporary CRM professionals who sell products or services... Learn about: Strategic Management, Strategic Business Management, Customer relationship... More


£2,625
+ VAT
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  • Course
  • Inhouse
  • 7h - 1 Day
All course materials and certificate included

...of a CRM plan -Develop a checklist for readiness and success in CRM -Describe how CRM creates value for organisations and customers... Learn about: Customer relationship, Database Marketing, Customer Care... More


£ 1001-2000
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Save 91%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Customer relationship, Customer Management, Relationship Marketing... More

Special Emagister price

£360 £34
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Save 86%
  • Course
  • Online
  • Intermediate
  • Different dates available

...course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course... Learn about: Relationship Counselling, Relationship Building, Customer Care... More

Special Emagister price

£360 £49
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Universidad Pontificia Comillas
HNC Customer Management in Madrid
Universidad Pontificia Comillas
  • Course
  • Madrid (Spain)
  • 18h - 3 Days

...Las compañías están obligadas a optimizar su esfuerzo para captar, retener y fidelizar a sus clientes, además de lograr la eficiencia en costes y mejorar... Learn about: Captación de clientes, Customer Manager, Customer Service Skills... More


Price on request
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  • Course
  • Online
  • Different dates available

...in your own time.Gain an edge over the competition by implementing excellent customer relationship management processes today. Course Content Module... Learn about: Customer Services, Human Resources, Business management... More


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Impact Factory
HNC Customer Service Course in City of London
4.5 excellent 4 opinions
Impact Factory
  • Short course
  • City Of London
  • Different dates available
  • 2h

...manage customer expectations, handle difficult customers and make the most of every customer contact. The course will give you the skills to develop customer loyalty... Learn about: Negotiation Skills, Effective Communication, Assertive Behaviour... More

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£450
+ VAT
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EMAGISTER CUM LAUDE
Acuity Training London
HNC Customer Service Training in London
4.5 2 opinions
Acuity Training London
  • Course
  • London
  • Different dates available

...solve problems, or present solutions. In any field the first order of business is resolving customer enquires effectively. It is imperative to recognize... Learn about: Customer Manager, Customer Service, Customer Service Skills... More


Price on request
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Global Edulink
HNC Diploma in Customer Service - Online
4.5 excellent 11 opinions
Global Edulink
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...skills in key areas such as delivering customer service, customer retention, resolving customer problems, business principles, and managing own performance... Learn about: Communication Skills, Customer Service Skills, Customer Service... More

Special Emagister price

£249 £69
+ VAT
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EMAGISTER CUM LAUDE
  • Short course
  • Manchester
    and another venue.

...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Retention, Customer satisfaction, Customer relationship... More


Price on request
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  • Course
  • Hammersmith
  • Intermediate
  • 11 Feb 2020

...company’s greatest asset and seek guidance to retain them. Those who wish to understand the CRM landscape that covers the vastness between operational and strategic CRM... Learn about: Sales Training, Customer Retention, Customer Retention Strategy... More


£525
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  • Course
  • Online
  • February
All course materials and certificate included

...of a CRM plan -Develop a checklist for readiness and success in CRM -Describe how CRM creates value for organisations and customers... Learn about: Strategic Planning, Sales Training, Customer Service Skills... More


£39
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Hudson Courses Limited
HNC "Customer Service Skills Course Bundle (4 courses) " - Online
4.5 1 opinion
Hudson Courses Limited
  • Course
  • Online
  • Different dates available
  • 12 Months

...needs for successful operation. HR functions are also performed by line managers who are directly responsible for the engagement, contribution... Learn about: Anger Management, Customer Service, Talent Management... More


£395
+ VAT
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1 Training
HNC Customer Service Diploma - Online
4.3 fantastic 3 opinions
1 Training
  • Course
  • Online
  • Intermediate
  • Different dates available
Diploma in Customer Service

...to the delivery of outstanding customer service. This course will teach you about different customer behaviour styles. On completion of this course... Learn about: Telephone Customer Service, Handling Customer Complains, Social Intelligence... More

Special Emagister price

£119 £29
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  • Course
  • Inhouse in London
  • Intermediate
  • Different dates available

...Complaints & Negative Comments on Social Media How To Avoid Potential PR Disasters Via Social Media Strategies For Effectively Managing Large Volumes... Learn about: Customer Service, Reputation Management, Social Media... More


£ 501-1000
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  • Course
  • Online
  • Different dates available

...but shocking statistics about consumer’s actual satisfaction levels with their customer experience tell a very different story. Providing the time... Learn about: Customer Care, Quality Training, Service Management... More


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Impact Factory
HNC Customer Service Training - Inhouse
4.8 excellent 3 opinions
Impact Factory
  • Training
  • Inhouse in City Of London
  • Different dates available
  • 5 Days

...We work with Front Line Staff, Team leaders, Support (or back-office) staff, Line Managers and Senior Leaders, Volunteers; people who work in Call Centres... Learn about: Team Training, Customer Relationship Management, Customer Service... More

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Price on request
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Oplex careers
HNC Customer Service Course - Level 3 - Accredited - Online
4.2 fantastic 3 opinions
Oplex careers
  • Short course
  • Online
  • Different dates available
  • 12 Months
Special Offer - CPD Accredited - NUS Eligible

...starting out in the industry or simply fancy learning something new. One receiving your request about this course, a member of our friendly team will... Learn about: Customer Service... More

Special Emagister price

£300 £19
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