Assertiveness inhouse

...that enables us to communicate our needs, wants and feelings clearly. Most of us have been in situations where our reactions were not appropriate... Learn about: Human Behaviour, Persuasion Skills, Team Development...

...or portrayed an attitude that's offhand. Worse it could be your own organisation. Everyone who has to professionally address "challenges" from unhappy customers...

...Positional Bargaining Principled Negotiating Phases of Negotiation Session Three: The Successful Negotiator Key Attributes Pre-Assignment Review Session...

...This course is ideal for anyone who feels they don't get their message across, particularly newly appointed managers who wish to make an impact. Persuading...

...results from their interaction with others, whether internal upward or downward management or communication with clients. This practical two-day programme... Learn about: Influencing and negotiating, Work climate, Communication Training...

...Partners, senior managers and anyone involved in negotiations. Negotiation Skills for Professionals Who should attend Partners, senior managers and anyone involved in negotiations...

...With that said, learning a few strategies to manage these difficult situations can help. You will certainly find the more prepared you are to handle challenging negotiations... Learn about: Difficult People...

...All those who want to enhance their influencing skills. This programme will provide the insight, skills and opportunity for you to successfully influence others... Learn about: Techniques for influencing, Influencing Skills, Negotiation Skills...

...position When to negotiate and alternative options Preparing to Negotiate Setting goals, limitations and milestones Understanding limitations and options... Learn about: Listening and understanding, Persuasion Skills, Communication Skills...

...the competencies and skills required of an internal auditor, there is a growing need for individuals to develop and enhance their range of inter-personal skills... Learn about: Communication Training, Basic Skills, Delegating Skills...

...Suitable for: This is an essential course for anyone who wants to learn how to communicate with the people they deal with in a positive and effective... Learn about: Persuasion Skills, Delegating Skills, Constructive Criticism...

...the best result; the least you can accept Assessing the opposition Strategies and recognising when to use them Winning tactics...

...It will help increase your confidence in handling difficult behaviour in others. Course Aim To enable you to become more assertive in the workplace...

...This session helps them to prioritise their efforts and to see delegation as positive rather than punitive - a way of developing other members of the...

...basis to enable you to achieve your personal and organisational goals. During this intensive one-day seminar you will begin to understand what influences other people...

...you will learn: What is assertiveness Benefits of being assertive Be assertive in the right situations Understand different levels of assertiveness Submissive/aggressive behaviours... Learn about: Persuasion Skills, Delegating Skills, Influencing Skills...

...styles and their advantages and disadvantages. Develop strategies for dealing with tough or unfair tactics. Gain skill in developing alternatives and recognising options... Learn about: Negotiation Skills, Behavioural intervention techniques, Skills and Training...