Sales inhouse

...enabling your teams to understand the structure of powerful persuasion. Why Attend: Effective negotiating is much more than pushing the other party into a corner...

...back-office team that can influence the outcome. Profitable customer care Overview This is a customer care programme with a difference. It goes beyond...

...formal qualification to enhance career prospects. As the programme leads to a level 2 qualification, candidates should be working with autonomy...

...Presentation skills. How to obtain more client meetings. How to handle customer objections. How to close deals with banking and financial clients...

...people that you will deliver on your organisation's promises. Our accessible bite-sized sessions provide the essential skills, knowledge and understanding needed...

...in the event of a dispute. Minimise the risks of disputes. Suitable for: This programme is designed for all those who have to draft or negotiate contracts on a regular basis...

...Who is it for? Candidates who are employed in the retail sector. Those are already competent in basic retail skills Those wanting to build a career in Retail What is it about?...

...everyone is required to gather, collate and process information quickly and efficiently – often to many recipients. Proposal writing is an essential skill...

...people that you will deliver on your organisation's promises. Our accessible bite-sized sessions provide the essential skills, knowledge and understanding needed...

...processes there can be times when a “re-boot” is required. This is especially important when there have been organisational or process changes that have...

...on accepted work practice, to identify practical ideas to be applied immediately. Suitable for: People of all levels from related departments...

...It is designed for either customer contact or support staff. Course Content: The course covers: What is customer care Importance of good customer...

...approach to what is often. Writing Winning Proposals is a very practical, focused workshop aimed at developing an understanding of the skills needed...

...especially in a challenging market. The Beginners Home Tour and Demonstration Training Course focuses on some of the key selling features and benefits...

...we will re-evaluate our thoughts about complaints, make. Suitable for: Managers and front line staff working with vulnerable adults or young peoplein...

...Profit multiplication. Where fortune building starts. Suitable for: Anyone who has to sell. Anyone who has to sell. Our commitment is to provide the...

...people that you will deliver on your organisation's promises. Our accessible bite-sized sessions provide the essential skills, knowledge and understanding needed...

...Why? Because a good “demo” delivers great customer satisfaction scores. Our research proves it. So give yourself the confidence and the skills to really...

...On completion delegates will be able to negotiate and understand a contract with confidence. Who the course is aimed at: All those involved in the making of business contracts...

...Suitable for: All sales staff that use the phone, plus anyone in selling as the skills are fundamental to all sales people. All sales staff that use the phone...