Key Account Management

The Bigrock Key Account Management course will provide you with:
- A structured consultative approach for conducting client meetings and building client relationships.
- Techniques to help you gain a full understanding of your client's needs, situation and goals.
- A proven process for outlining your recommendations and playing back solutions that meet the client's identified needs and will help them achieve their goals
- Tools to identify wider customer needs, additional opportunities and new ways you can support your client.
- A consultative, even collaborative, approach that sees you work with your client to deliver greater commercial outcomes for their business and yours.
- The tools to build deeper, broader and smarter relationships with your key accounts and deliver a world class client experience.
- ...And, as a result, drive greater commercial returns.

Key Account Managers
Strategic Account Managers
Global Account Directors
Client Care Professionals
Relationship Managers

This course condenses years of industry experience, and is delivered by highly-skilled practitioners of key account management. Bigrock courses are designed to maximise engagement, and ensure that new skills are fully embedded.

A representative from Bigrock will contact you to discuss your requirements, and answer any questions you may have. You can then book a place online.