Management Skills courses Northern Ireland

...Giving Effective Feedback Positive Feedback Critical Feedback Joint Problem-Solving The GROW Coaching Model Dealing With Difficult Staff Having Honest...

...Explore individual reactions to a threatening situation. Explain actions that can be taken following personal safety and security incidents...

...In any working environment, managing customer expectations requires a wide range of interpersonal skills and techniques. The ability to deal confidently... Learn about: Problems and changes management, Conflict Resolution, Conflict Management...

...is specifically designed for individuals keen to build their personal and professional value as transformational leaders through their emotional intelligence... Learn about: Organisational healt, Emotional Intelligence...

...Applicants will normally be either practising or aspiring managers with the opportunity to meet the assessment demands, have a level 3 Diploma in Management or equivalent...

...As a result of attending this course, delegates will be able to: · Understand the role and responsibilities of managing others · Have practical tips... Learn about: Skills and Training, Team Training, Basic Grammar...

...participants will be able to: Understand the role of the facilitator and the expectations Identify the core practices and skills required for effective... Learn about: Listening Skills, Improve Communication, Team Training...

...wishes to develop their knowledge, understanding and application of coaching skills and use the techniques to successfully develop their people. By... Learn about: Coaching Skills, Positive outcom, Model of coaching...

...people to achieve their true potential How to explore their own leadership style and deploy a wide range of leadership styles that builds trust and effective... Learn about: Leader skills, Good leader, Management Planning...

...of others Explore how motivation can help people carry out tasks to a desired performance level Explore the impact of ambience in the workplace and... Learn about: Motivating people, Team Performance, Green zone...

...to maintain the company values and work towards the company goals. Leadership is about handling today’s business pressures and steering the organisation... Learn about: Influencing Skills, Potential of your people, Skills of influence...

...and improve communications within the organisation Understand the three principles of managing information Examine the risks involved in the management... Learn about: Persuasive argument, Analytical statistics, Visual tools...

...defuse angry people Managing Underperformance How to approach underperformance, identify the problem and not prejudge Understand the difference between... Learn about: Ob satisfaction, Managing Performance, Training needs...

...of actions supervisors can take to improve levels of motivation in their teams Action Session Participants will finalise their action points from... Learn about: Team Training, Receiving Feedback, Maximising resources...

...learnt Examine and explore the roles and responsibilities of The Board, Directors & Management Team, risks involved and its impact of the stakeholders... Learn about: Business Improvement, Types of power, Role Director...

...both positive and negative Practical exercises The interview – structure Ensuring that the interview has a logical structure and that all areas are covered... Learn about: Establishing Rapport, Process works, Appraisal Skills...

...of leadership styles to manage individual learning needs Develop greater empowerment to help people make the right decisions and choices Action Planning... Learn about: Types of power, Team Leader, Team Training...

...performance management process in place. This course will bring consistency in applying performance management within the business, helping managers... Learn about: Performance Reviews, Full potential, Motivational factors...

...Audience Testing Managers Performance testers or Performance engineers Developers who want grow their career in performance testing. Format of the course 40% lectures... Learn about: IT Development...

...and strategies to colleagues and senior management. All delegates who successfully complete this course will receive a certificate of attendance. Course Content... Learn about: Oratory Techniques, Overcoming Obstacles, Body Language...